Bitrix24

Bitrix24 Telephony API

The Telephony API from Bitrix24 — 30 operation(s) for telephony.

GitHub OpenAPI
Business capability
Contact Centre Operations Management BC-430.30

Operations 30

POST /telephony.call.attachTranscription Add Transcription to Call with telephony.call.attachTranscription #
POST /telephony.externalCall.attachRecord Attach a Record to a Completed Call telephony.externalCall.attachRecord #
POST /telephony.externalCall.finish Finish Call and Log It in Telephony Statistics telephony.externalCall.finish #
POST /telephony.externalCall.hide Hide Call Card for User telephony.externalCall.hide #
POST /telephony.externalCall.register Register an External Call in Bitrix24 telephony.externalCall.register #
POST /telephony.externalCall.searchCrmEntities Find a Client in CRM by Phone Number telephony.externalCall.searchCrmEntities #
POST /telephony.externalCall.show Show Call Card to User telephony.externalCall.show #
POST /telephony.externalLine.add Add External Line telephony.externalLine.add #
POST /telephony.externalLine.delete Delete External Line telephony.externalLine.delete #
POST /telephony.externalLine.get Get a List of External Lines with telephony.externalLine.get #
POST /telephony.externalLine.update Update External Line telephony.externalLine.update #
POST /voximplant.callback.start Start a Callback with voximplant.callback.start #
POST /voximplant.infocall.startwithsound Make an Auto-Call with MP3 Playback using voximplant.infocall.startwithsound #
POST /voximplant.infocall.startwithtext Initiate an Auto-Call with the Voice Automation Rule… #
POST /voximplant.line.get Get a List of Outgoing Lines voximplant.line.get #
POST /voximplant.line.outgoing.get Get Line for Outgoing Calls voximplant.line.outgoing.get #
POST /voximplant.line.outgoing.set Set Outgoing Line voximplant.line.outgoing.set #
POST /voximplant.line.outgoing.sip.set Set Outgoing SIP Line voximplant.line.outgoing.sip.set #
POST /voximplant.sip.add Create SIP Line voximplant.sip.add #
POST /voximplant.sip.connector.status Get the Status of the SIP Connector voximplant.sip.connector.status #
POST /voximplant.sip.delete Delete SIP Line voximplant.sip.delete #
POST /voximplant.sip.get Get SIP Lines of the Application voximplant.sip.get #
POST /voximplant.sip.status Get SIP Registration Status voximplant.sip.status #
POST /voximplant.sip.update Update SIP Line voximplant.sip.update #
POST /voximplant.statistic.get Get Call History List voximplant.statistic.get #
POST /voximplant.tts.voices.get Get a List of Available Voices for Text-to-Speech voximplant.tts.voices.get #
POST /voximplant.url.get Get Links for Navigation in the Telephony Pages voximplant.url.get #
POST /voximplant.user.activatePhone Activate User SIP Device voximplant.user.activatePhone #
POST /voximplant.user.deactivatePhone Deactivate the employee's SIP phone presence with… #
POST /voximplant.user.get Get User Settings voximplant.user.get #

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/bitrix24/refs/heads/main/openapi/bitrix24-telephony-api-openapi.yml

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OpenAPI Specification

bitrix24-telephony-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: Bitrix24 REST Telephony API
  version: 1.0.0
  description: 'Bitrix24 REST API provides access to CRM, tasks, drive, chats, telephony, e-commerce, automation, and other modules. Documentation: https://apidocs.bitrix24.com'
  contact:
    name: Bitrix24 Developer Support
    url: https://apidocs.bitrix24.com/support.html
  license:
    name: MIT
    url: https://github.com/bitrix-tools/b24-rest-docs/blob/main/LICENSE
  x-logo:
    url: https://apidocs.bitrix24.com/_images/bitrix24logo.svg
servers:
- url: https://{portal}.bitrix24.com/rest
  description: Your Bitrix24 portal (cloud)
  variables:
    portal:
      default: your-portal
      description: Subdomain of your Bitrix24 portal
- url: https://{host}/rest
  description: On-Premise Bitrix24 installation
  variables:
    host:
      default: your-bitrix24.example.com
      description: Host of your on-premise installation
security:
- AccessToken: []
tags:


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# Full source: https://raw.githubusercontent.com/api-evangelist/bitrix24/refs/heads/main/openapi/bitrix24-telephony-api-openapi.yml