Request and retrieve AI-powered risk ratings for ServiceNow change requests.
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openapi: 3.2.0
info:
title: BigPanda Change Risk API
description: BigPanda Change Risk operations, assembled verbatim from the OpenAPI fragments BigPanda publishes on its own API reference at https://api-docs.bigpanda.io/. Each operation carries x-source-url naming the exact provider page it was read from. BigPanda hosts each organization in a single data management region (US or EU); send requests to the base URL for your region.
version: 1.0.0
contact:
name: BigPanda Support
url: https://api-docs.bigpanda.io/
license:
name: Proprietary
url: https://www.bigpanda.io/legal/
x-provenance:
method: searched
source: https://api-docs.bigpanda.io/llms.txt
harvested: '2026-09-04'
assembly: 'Operations copied verbatim from the per-endpoint OpenAPI 3.0.1 fragments BigPanda publishes at https://api-docs.bigpanda.io/<endpoint>.md. Assembly-only normalizations: Apidog x-apidog security metadata stripped, securityScheme type "bearer" corrected to type http/scheme bearer, schema name collisions suffixed. No operation, parameter, schema or response was authored by API Evangelist.'
operations: 2
servers:
- url: https://api.bigpanda.io
description: US Region
- url: https://api.eu.bigpanda.io
description: EU Region
tags:
- name: Change Risk
paths:
/change-risk-assessments/{change_number}:
post:
summary: Request a Change Risk Rating
deprecated: false
description: 'Request a risk rating for a specific change.
After sending the API call, the risk rated change will appear in the Change Risk Dashboard, or you can use the Retrieve a Risk Rated Change API call to view the change.
> 🚧 **Authentication**
>
> All BigPanda APIs require Bearer Token Authorization in the call headers.
>
> This API uses the User API Key type of Authorization token.
> ❗ **Rate limitations**
>
> To maintain quality of service, the Biggy API is limited to 100 requests per minute. Additional requests will return a 429 response code and the request will need to be retried.
> 📘 **profileId**
>
> The profileId can be found on the Change Risk Configuration page within the web app.'
operationId: request-a-risk-rating
tags:
- Change Risk
parameters:
- name: change_number
in: path
description: ''
required: true
example: ''
schema:
type: string
- name: profileId
in: query
description: Risk profile name.
required: true
example: 6219dbf6066877283dc0c222
schema:
type: string
responses:
'202':
x-apidog-ordering: 0
description: '202'
content:
application/json:
schema:
$ref: '#/components/schemas/changerating202response'
headers: {}
x-apidog-name: ''
'404':
x-apidog-ordering: 1
description: '404'
content:
application/json:
schema:
$ref: '#/components/schemas/generic404response'
headers: {}
x-apidog-name: ''
security:
- BearerUser11: []
x-publication-status: live
x-run-in-apidog: https://app.apidog.com/web/project/1203004/apis/api-37769975-run
x-source-url: https://api-docs.bigpanda.io/request-a-change-risk-rating-37769975e0.md
x-source-page: Request a Change Risk Rating
get:
summary: Retrieve a Risk Rated Change
deprecated: false
description: 'Retrieve a risk rated change.
> 🚧 **Authentication**
>
> All BigPanda APIs require Bearer Token Authorization in the call headers.
>
> This API uses the User API Key type of Authorization token.
> ❗ **Rate limitations**
>
> To maintain quality of service, the Biggy API is limited to 100 requests per minute. Additional requests will return a 429 response code and the request will need to be retried.
> 📘 **profileId**
>
> The profileId can be found on the Change Risk Configuration page within the web app.'
operationId: get-a-change
tags:
- Change Risk
parameters:
- name: change_number
in: path
description: ''
required: true
example: ''
schema:
type: string
- name: profileId
in: query
description: 'Risk profile ID. '
required: true
example: 6219dbf6066877283dc0c222
schema:
type: string
responses:
'200':
x-apidog-ordering: 0
description: '200'
content:
application/json:
schema:
$ref: '#/components/schemas/changerisk200response'
headers: {}
x-apidog-name: ''
'404':
x-apidog-ordering: 1
description: '404'
content:
application/json:
schema:
$ref: '#/components/schemas/generic404response'
headers: {}
x-apidog-name: ''
security:
- BearerUser11: []
x-publication-status: live
x-run-in-apidog: https://app.apidog.com/web/project/1203004/apis/api-37769976-run
x-source-url: https://api-docs.bigpanda.io/retrieve-a-risk-rated-change-37769976e0.md
x-source-page: Retrieve a Risk Rated Change
components:
schemas:
changerating202response:
type: object
description: 'Call was successful.
'
properties:
status:
type: integer
examples:
- 202
data:
type: object
properties:
changeNumber:
type: string
description: The unique ID of the change.
examples:
- CHG0004053111
status:
type: string
description: The status of the risk rating request.
examples:
- accepted
message:
type: string
description: The processing message.
examples:
- Change risk assessment queued for processing.
x-apidog-orders:
- changeNumber
- status
- message
x-apidog-ignore-properties: []
x-apidog-orders:
- status
- data
x-apidog-folder: ''
x-apidog-ignore-properties: []
generic404response:
type: object
description: 'Requested endpoint or resource is not found.
'
properties:
status:
type: integer
examples:
- 404
errors:
type: array
items:
type: string
examples:
- Requested endpoint or resource is not found.
x-apidog-orders:
- status
- errors
x-apidog-folder: ''
x-apidog-ignore-properties: []
changerisk200response:
type: object
description: "Call was successful. \n"
properties:
status:
type: integer
examples:
- 200
data:
type: object
properties:
changeNumber:
type: string
description: The unique ID of the risk rated change.
examples:
- CHG0004053111
firstAssessed:
type: string
description: The date and time of when the change risk was first assessed.
examples:
- '2025-07-04T23:13:00.000Z'
lastAssessed:
type: string
description: The date and time of when the change risk was last assessed.
examples:
- '2025-07-13T05:29:00.000Z'
changeDetails:
type: object
description: Details about the change.
properties:
description:
type: string
description: Full description of the change.
examples:
- Installing Microsoft Security Critical Patches for May 2025 on production servers to address vulnerabilities and ensure compliance. Brief downtime (~5 minutes) for reboots is expected during off-peak hours.
shortDescription:
type: string
description: Brief description of the change.
examples:
- Security patch updates
createdOn:
type: string
description: The date and time when the change was created.
examples:
- '2025-07-04T23:13:00.000Z'
updatedOn:
type: string
description: The date and time when the change was last updated.
examples:
- '2025-07-13T05:29:00.000Z'
scheduledStart:
type: string
description: The date and time when the change is scheduled to start.
examples:
- '2025-07-29T12:15:00.000Z'
scheduledEnd:
type: string
description: The date and time when the change is scheduled to end.
examples:
- '2025-07-29T16:15:00.000Z'
assignmentGroup:
type: string
description: The assignment group responsible for the change.
examples:
- AWS-Infrastructure-T1
assignedTo:
type: string
description: The person who the change is assigned to.
examples:
- Alex Smith
x-apidog-orders:
- description
- shortDescription
- createdOn
- updatedOn
- scheduledStart
- scheduledEnd
- assignmentGroup
- assignedTo
x-apidog-ignore-properties: []
riskPredictionOutputs:
type: object
description: Risk prediction ratings and scores.
properties:
riskRating:
type: string
description: The risk rating that AI Incident Prevention assigned to the change.
examples:
- 1
riskRatingHumanReadable:
type: string
description: The human-readable risk rating that AI Incident Prevention assigned to the change.
examples:
- Critical
riskScores:
type: object
description: List of risk scores.
properties:
implementationComplexity:
type: string
description: Rating of how complex implementation of the change is predicted to be. Score is based on the documented change plan quality, implementation complexity, and the nature of the change itself.
examples:
- 80
topologicalImpact:
type: string
description: Rating of the change's predicted topological impact. Score is based on which parts of the environment will be affected and how critical they are.
examples:
- 90
historicalIncidentRisk:
type: string
description: The risk score based on historical incidents. Score is based on the likelihood of causing an incident based on historically similar changes causing incidents
examples:
- 76
teamAndIndividualRisk:
type: string
description: Predicted risk impact of the team and individual. Score is based on the calculated experience and reliability of the team and individual performing the change
examples:
- 81
blendedScore:
type: string
description: The combined average of all risk score types.
examples:
- 83.75
x-apidog-orders:
- implementationComplexity
- topologicalImpact
- historicalIncidentRisk
- teamAndIndividualRisk
- blendedScore
x-apidog-ignore-properties: []
riskWeightingsApplied:
type: object
description: null
properties:
implementationComplexity:
type: string
description: The weighting impact of the implementationComplexity category on the overall risk score.
examples:
- null
topologicalImpact:
type: string
description: The weighting impact of the topologicalImpact category on the overall risk score.
examples:
- null
historicalIncidentRisk:
type: string
description: The weighting impact of the historicalIncidentRisk category on the overall risk score.
examples:
- null
teamAndIndividualRisk:
type: string
description: The weighting impact of the teamAndIndividualRisk category on the overall risk score.
examples:
- null
x-apidog-orders:
- implementationComplexity
- topologicalImpact
- historicalIncidentRisk
- teamAndIndividualRisk
x-apidog-ignore-properties: []
x-apidog-orders:
- riskRating
- riskRatingHumanReadable
- riskScores
- riskWeightingsApplied
x-apidog-ignore-properties: []
riskReasoning:
type: string
description: AI Incident Prevention's reasoning behind why the risk score was applied.
examples:
- Implementation complexity is low, given the well-documented patching process used many times before.
suggestedMitigations:
type: string
description: Suggestions for mitigating risk related to the change.
examples:
- Keep the rollback plan handy and ensure relevant teams are notified.
x-apidog-orders:
- changeNumber
- firstAssessed
- lastAssessed
- changeDetails
- riskPredictionOutputs
- riskReasoning
- suggestedMitigations
x-apidog-ignore-properties: []
x-apidog-orders:
- status
- data
x-apidog-folder: ''
x-apidog-ignore-properties: []
securitySchemes:
BearerUser11:
type: http
scheme: bearer
description: 'Format: "Bearer {User API Key}" BigPanda recommends adding
[Authentication](https://docs.bigpanda.io/reference/introduction#authentication-and-headers)
headers only in the secure tool you use to make API calls
'
x-server-notes:
- US host https://api.bigpanda.io verified live 2026-09-04 (HTTP 401 Authorization Required on an unauthenticated request).
- EU host https://api.eu.bigpanda.io is the value BigPanda publishes at https://api-docs.bigpanda.io/regions. It did NOT resolve in DNS on 2026-09-04. The live EU host observed on that date is https://eu-api.bigpanda.io (401 Authorization Required). The per-endpoint fragments on the same site declare a third EU value, https://eu-api.biggy.io, which also does not resolve. Recorded as published; not corrected.