Alto (Vebra / Zoopla) Leads API

openapi: 3.2.0
info:
  title: Alto Leads API
  version: '1.0'
servers:
- url: https://api.alto.zoopladev.co.uk
  description: Sandbox
- url: https://api.alto.zoopla.co.uk
  description: Production
security:
- Bearer: []
tags:
- name: Leads
paths:
  /leads:
    get:
      tags:
      - Leads
      summary: Gets a paginated list of Leads
      description: 'Retrieves a paginated list of leads in the requested state of processing for a given AgencyRef and all permissible branches.

        Required scope: alto/read:leads'
      parameters:
      - name: modified-from
        in: query
        description: 'Required: The modified date and time in ISO 8601 format from which Leads should be retrieved from.'
        schema:
          type: string
          format: date-time
          example: '2023-01-01T00:00:00.0000000+00:00'
        example: '2023-01-01T00:00:00.0000000+00:00'
      - name: modified-to
        in: query
        description: 'Required: The modified date and time in ISO 8601 format from which Leads should be retrieved up until.'
        schema:
          type: string
          format: date-time
          example: '2023-12-31T23:59:59.0000000+00:00'
        example: '2023-12-31T23:59:59.0000000+00:00'
      - name: lead-status
        in: query
        description: "Optional: The LeadStatus type for filtering leads. Permitted values are:\n- Unspecified: Leads that have not been able to be processed after import\n- Unprocessed: Leads that are queued up for processing after import\n- Processed: Leads that are ready for triage\n- Rejected: Leads that have been triaged and rejected by the agent or party acting on behalf of the agent\n- Accepted: Leads that have been triaged and accepted by the agent or party acting on behalf of the agent\n            \nNOTE: If not set, this will default to Accepted"
        schema:
          allOf:
          - $ref: '#/components/schemas/LeadStatus'
          example: Accepted
        example: Accepted
      - name: enquiry-from
        in: query
        description: 'Required: The enquiry date and time in ISO 8601 format from which Leads should be retrieved from.'
        schema:
          type: string
          format: date-time
          example: '2023-01-01T00:00:00.0000000+00:00'
        example: '2023-01-01T00:00:00.0000000+00:00'
      - name: enquiry-to
        in: query
        description: 'Required: The enquiry date and time in ISO 8601 format from which Leads should be retrieved up until.'
        schema:
          type: string
          format: date-time
          example: '2023-12-31T23:59:59.0000000+00:00'
        example: '2023-12-31T23:59:59.0000000+00:00'
      - name: next-token
        in: query
        description: Sets the token for the next page of resultss.
        schema:
          type: string
      - name: max-results
        in: query
        description: Sets the maximum number of results to return. The maximum number of results to return. The default value is 50, and the maximum value is 250
        schema:
          maximum: 250
          minimum: 1
          type: integer
          format: int32
      - name: AgencyRef
        in: header
        description: A GUID required in the header of all API requests that grants access to an agent's data
        required: true
        schema:
          type: string
      responses:
        '200':
          description: OK
          content:
            text/plain:
              schema:
                $ref: '#/components/schemas/LeadPagedResponse'
            application/json:
              schema:
                $ref: '#/components/schemas/LeadPagedResponse'
            text/json:
              schema:
                $ref: '#/components/schemas/LeadPagedResponse'
        '400':
          description: Validation error i.e. invalid date range or missing branch level activation.
          content:
            text/plain:
              schema:
                $ref: '#/components/schemas/ErrorsResponse'
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorsResponse'
            text/json:
              schema:
                $ref: '#/components/schemas/ErrorsResponse'
        '401':
          description: Unauthorized
          content:
            text/plain:
              schema:
                $ref: '#/components/schemas/ErrorsResponse'
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorsResponse'
            text/json:
              schema:
                $ref: '#/components/schemas/ErrorsResponse'
        '403':
          description: Invalid scope or AgencyRef for request.
          content:
            text/plain:
              schema:
                $ref: '#/components/schemas/ErrorsResponse'
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorsResponse'
            text/json:
              schema:
                $ref: '#/components/schemas/ErrorsResponse'
        '500':
          description: Internal Server Error
          content:
            text/plain:
              schema:
                $ref: '#/components/schemas/ErrorsResponse'
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorsResponse'
            text/json:
              schema:
                $ref: '#/components/schemas/ErrorsResponse'
      security:
      - appAuth:
        - alto/route:get-leads
    post:
      tags:
      - Leads
      summary: Create Lead
      description: Creates a new lead within Alto
      parameters:
      - name: AgencyRef
        in: header
        description: A GUID required in the header of all API requests that grants access to an agent's data
        required: true
        schema:
          type: string
      requestBody:
        description: ''
        content:
          application/json:
            schema:
              allOf:
              - $ref: '#/components/schemas/PostLeadRequest'
          text/json:
            schema:
              allOf:
              - $ref: '#/components/schemas/PostLeadRequest'
          application/*+json:
            schema:
              allOf:
              - $ref: '#/components/schemas/PostLeadRequest'
      responses:
        '201':
          description: A new lead has been created
          content:
            text/plain:
              schema:
                $ref: '#/components/schemas/Lead'
            application/json:
              schema:
                $ref: '#/components/schemas/Lead'
            text/json:
              schema:
                $ref: '#/components/schemas/Lead'
        '400':
          description: A lead could not be created from the request
          content:
            text/plain:
              schema:
                $ref: '#/components/schemas/ErrorsResponse'
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorsResponse'
            text/json:
              schema:
                $ref: '#/components/schemas/ErrorsResponse'
        '409':
          description: A lead already exists for the source identifier value in the request
          content:
            text/plain:
              schema:
                $ref: '#/components/schemas/ErrorsResponse'
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorsResponse'
            text/json:
              schema:
                $ref: '#/components/schemas/ErrorsResponse'
        '422':
          description: A lead could not be created for the specified branch
          content:
            text/plain:
              schema:
                $ref: '#/components/schemas/ErrorsResponse'
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorsResponse'
            text/json:
              schema:
                $ref: '#/components/schemas/ErrorsResponse'
      security:
      - appAuth:
        - alto/route:get-leads
  /leads/{leadId}:
    get:
      tags:
      - Leads
      summary: Get Lead by Id
      description: Get a lead item by id
      operationId: GetById
      parameters:
      - name: leadId
        in: path
        description: The unique identifier of the lead
        required: true
        schema:
          type: integer
          format: int32
      - name: AgencyRef
        in: header
        description: A GUID required in the header of all API requests that grants access to an agent's data
        required: true
        schema:
          type: string
      responses:
        '200':
          description: Lead returned for LeadId.
          content:
            text/plain:
              schema:
                $ref: '#/components/schemas/Lead'
            application/json:
              schema:
                $ref: '#/components/schemas/Lead'
            text/json:
              schema:
                $ref: '#/components/schemas/Lead'
        '400':
          description: Validation error e.g. invalid LeadId.
          content:
            text/plain:
              schema:
                $ref: '#/components/schemas/ErrorsResponse'
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorsResponse'
            text/json:
              schema:
                $ref: '#/components/schemas/ErrorsResponse'
        '404':
          description: Lead not found for LeadId.
          content:
            text/plain:
              schema:
                $ref: '#/components/schemas/ErrorsResponse'
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorsResponse'
            text/json:
              schema:
                $ref: '#/components/schemas/ErrorsResponse'
      security:
      - appAuth:
        - alto/route:get-leads-leadid
    patch:
      tags:
      - Leads
      summary: Update Lead by Id
      description: "Updates a lead by leadId with any of the following fields supported for update:\n- /contactId ie. The id of the contact associated with the lead\n- /leadStatus ie. Set the new status of a Processed lead to either Accepted/Rejected. Only leads with a status of Processed can be updated\n            \nRequired scope: alto/update:leads"
      operationId: UpdateLead
      parameters:
      - name: leadId
        in: path
        description: The unique identifier for the Lead.
        required: true
        schema:
          type: integer
          format: int32
      - name: AgencyRef
        in: header
        description: A GUID required in the header of all API requests that grants access to an agent's data
        required: true
        schema:
          type: string
      requestBody:
        description: JsonPatchDocument payload with the intended changes.
        content:
          application/json:
            schema:
              allOf:
              - $ref: '#/components/schemas/LeadPatchJsonPatchDocument'
          text/json:
            schema:
              allOf:
              - $ref: '#/components/schemas/LeadPatchJsonPatchDocument'
          application/*+json:
            schema:
              allOf:
              - $ref: '#/components/schemas/LeadPatchJsonPatchDocument'
      responses:
        '200':
          description: Returns the updated Lead.
          content:
            text/plain:
              schema:
                $ref: '#/components/schemas/Lead'
            application/json:
              schema:
                $ref: '#/components/schemas/Lead'
            text/json:
              schema:
                $ref: '#/components/schemas/Lead'
        '400':
          description: Invalid Patch request.
          content:
            text/plain:
              schema:
                $ref: '#/components/schemas/ProblemDetails'
            application/json:
              schema:
                $ref: '#/components/schemas/ProblemDetails'
            text/json:
              schema:
                $ref: '#/components/schemas/ProblemDetails'
        '401':
          description: Unauthorized
          content:
            text/plain:
              schema:
                $ref: '#/components/schemas/ProblemDetails'
            application/json:
              schema:
                $ref: '#/components/schemas/ProblemDetails'
            text/json:
              schema:
                $ref: '#/components/schemas/ProblemDetails'
        '403':
          description: Forbidden
          content:
            text/plain:
              schema:
                $ref: '#/components/schemas/ProblemDetails'
            application/json:
              schema:
                $ref: '#/components/schemas/ProblemDetails'
            text/json:
              schema:
                $ref: '#/components/schemas/ProblemDetails'
        '404':
          description: Lead not found.
          content:
            text/plain:
              schema:
                $ref: '#/components/schemas/ProblemDetails'
            application/json:
              schema:
                $ref: '#/components/schemas/ProblemDetails'
            text/json:
              schema:
                $ref: '#/components/schemas/ProblemDetails'
      security:
      - appAuth:
        - alto/route:get-leads-leadid
components:
  schemas:
    LeadPagedResponse:
      type: object
      properties:
        meta:
          allOf:
          - $ref: '#/components/schemas/Meta'
          description: The metadata for the response.
        items:
          type:
          - array
          - 'null'
          items:
            $ref: '#/components/schemas/Lead'
          description: The collection of items in the response.
      additionalProperties: false
      description: Represents a paged response containing metadata and a collection of items.
    Lead:
      type: object
      properties:
        id:
          type:
          - string
          - 'null'
          description: The unique identifier of the lead
          example: '76543'
        branchId:
          type:
          - string
          - 'null'
          description: The identifier of the branch the lead belongs to
          example: '11'
        leadStatus:
          allOf:
          - $ref: '#/components/schemas/LeadStatus'
          description: The processing state of the lead
          example: Accepted
        leadSource:
          allOf:
          - $ref: '#/components/schemas/LeadSource'
          description: The denotes where the lead's enquiry was submitted
          example: Zoopla
        enquiryDate:
          type: string
          description: The date and time in ISO 8601 format that the lead enquired
          format: date-time
          example: '2024-11-01T14:07:17.0000000+00:00'
        createdDate:
          type: string
          description: The date and time in ISO 8601 format that the lead was imported into Alto eg. the status of the lead has changed to "Processed"
          format: date-time
          example: '2024-11-01T14:07:17.0000000+00:00'
        modifiedDate:
          type: string
          description: The date and time in ISO 8601 format that the lead was last modified eg. the status of the lead has changed from "Processed" to "Accepted"
          format: date-time
          example: '2024-11-01T14:07:17.0000000+00:00'
        enquiryType:
          allOf:
          - $ref: '#/components/schemas/EnquiryType'
          description: The type of enquiry the lead has made
          example: LookingToBuy
        enquirerDetails:
          allOf:
          - $ref: '#/components/schemas/EnquirerDetails'
          description: The lead's enquirer contact details that have been submitted as part of the enquiry;
        contact:
          allOf:
          - $ref: '#/components/schemas/Contact'
          description: A contact that has been associated to the lead; if no contact has been associated to a lead, then will return null
        properties:
          type:
          - array
          - 'null'
          items:
            $ref: '#/components/schemas/Property'
          description: A collection of properties that the lead has enquired against; if no properties have been enquired against, then returns an empty collection
        comment:
          type:
          - string
          - 'null'
          description: Comment or note for the lead
      additionalProperties: false
    Meta:
      type: object
      properties:
        nextToken:
          type:
          - string
          - 'null'
        previousToken:
          type:
          - string
          - 'null'
      additionalProperties: false
    Error:
      type: object
      properties:
        code:
          type:
          - string
          - 'null'
        message:
          type:
          - string
          - 'null'
      additionalProperties: false
    Link:
      type: object
      properties:
        href:
          type:
          - string
          - 'null'
        rel:
          type:
          - string
          - 'null'
      additionalProperties: false
    LeadPropertyEnquiry:
      type: object
      properties:
        propertyId:
          type:
          - string
          - 'null'
          description: Unique identifier of the property.
        price:
          type: number
          description: The price of the property.
          format: double
        postcode:
          type:
          - string
          - 'null'
          description: The postcode of the property.
        bedrooms:
          type:
          - integer
          - 'null'
          description: The number of bedrooms.
          format: int32
      additionalProperties: false
    PostLeadRequest:
      required:
      - branchId
      - enquirerDetails
      - sourceIdentifier
      type: object
      properties:
        branchId:
          maximum: 2147483647
          minimum: 1
          type: integer
          description: Unique identifier for the Alto branch receiving the lead.
          format: int32
        enquiryType:
          allOf:
          - $ref: '#/components/schemas/EnquiryType'
          description: Type of enquiry.
        preferredContactMethod:
          allOf:
          - $ref: '#/components/schemas/PreferredContactMethod'
          description: The enquirer's preferred contact method.
        preferredContactTime:
          allOf:
          - $ref: '#/components/schemas/PreferredContactTime'
          description: The enquirer's preferred contact time.
        sourceIdentifier:
          maxLength: 50
          minLength: 0
          type: string
          description: Unique identifier for this lead.
        enquiryDate:
          type:
          - string
          - 'null'
          description: Enquiry date.
          format: date-time
        enquirerDetails:
          allOf:
          - $ref: '#/components/schemas/EnquirerDetailsRequest'
          description: The enquirer's contact details.
        propertyEnquiries:
          type:
          - array
          - 'null'
          items:
            $ref: '#/components/schemas/LeadPropertyEnquiry'
          description: Collection of property enquiries
        comment:
          maxLength: 2000
          type:
          - string
          - 'null'
          description: Comment from the enquirer.
          example: I am looking for a rental property that allows pets
      additionalProperties: false
    EnquirerAddressRequest:
      type: object
      properties:
        houseName:
          maxLength: 20
          minLength: 0
          type:
          - string
          - 'null'
          description: The house or flat name of the enquirer's address
          example: Oak Lodge
        houseNumber:
          maxLength: 20
          minLength: 0
          type:
          - string
          - 'null'
          description: The house or flat number of the enquirer's address
          example: '14'
        street:
          maxLength: 200
          minLength: 0
          type:
          - string
          - 'null'
          description: The street of the enquirer's address
          example: Oak Street
        locality:
          maxLength: 200
          minLength: 0
          type:
          - string
          - 'null'
          description: The locality of the enquirer's address
          example: St Clement
        area:
          maxLength: 200
          minLength: 0
          type:
          - string
          - 'null'
          description: The area of the enquirer's address
        town:
          maxLength: 200
          minLength: 0
          type:
          - string
          - 'null'
          description: The town or city of the enquirer's address
          example: London
        county:
          maxLength: 200
          minLength: 0
          type:
          - string
          - 'null'
          description: The county of the enquirer's address
          example: Hampshire
        country:
          maxLength: 200
          minLength: 0
          type:
          - string
          - 'null'
          description: The country of the enquirer's address
          example: UK
        postcode:
          maxLength: 200
          minLength: 0
          type:
          - string
          - 'null'
          description: The postal code of the enquirer's addres
          example: SW45 3AP
      additionalProperties: false
    EnquiryType:
      enum:
      - Unspecified
      - LookingToBuy
      - LookingToLet
      - LookingToRent
      - LookingToSell
      - Other
      type: string
    EnquirerDetailsRequest:
      required:
      - forename
      type: object
      properties:
        title:
          maxLength: 20
          minLength: 0
          type:
          - string
          - 'null'
          description: The formal title of the enquirer
          example: Ms
        forename:
          maxLength: 200
          minLength: 0
          type: string
          description: The first or given name of the enquirer
          example: Jane
        surname:
          maxLength: 200
          minLength: 0
          type:
          - string
          - 'null'
          description: The surname of the enquirer
          example: Smith
        phoneNumberDay:
          maxLength: 200
          minLength: 0
          type:
          - string
          - 'null'
          description: The day time phone number of the enquirer
          example: 07683726192
        phoneNumberEve:
          maxLength: 200
          minLength: 0
          type:
          - string
          - 'null'
          description: The evening phone number of the enquirer
          example: 07683726192
        email:
          maxLength: 200
          minLength: 0
          type:
          - string
          - 'null'
          description: The email address of the enquirer
          format: email
          example: jane.smith@enquirer.com
        address:
          allOf:
          - $ref: '#/components/schemas/EnquirerAddressRequest'
      additionalProperties: false
    Property:
      type: object
      properties:
        id:
          type:
          - string
          - 'null'
          description: The unique identifier of the property
          example: '123456'
        links:
          type:
          - array
          - 'null'
          items:
            $ref: '#/components/schemas/Link'
          description: Links to related property.
      additionalProperties: false
    EnquirerDetails:
      type: object
      properties:
        title:
          type:
          - string
          - 'null'
          description: The formal title of the enquirer
          example: Ms
        forename:
          type:
          - string
          - 'null'
          description: The first or given name of the enquirer
          example: Jane
        surname:
          type:
          - string
          - 'null'
          description: The surname of the enquirer
          example: Smith
        phoneNumberDay:
          type:
          - string
          - 'null'
          description: The day time phone number of the enquirer
          example: 07683726192
        phoneNumberEve:
          type:
          - string
          - 'null'
          description: The evening phone number of the enquirer
          example: 07683726192
        email:
          type:
          - string
          - 'null'
          description: The email address of the enquirer
          example: jane.smith@enquirer.com
        address:
          allOf:
          - $ref: '#/components/schemas/EnquirerAddress'
          description: Represents a physical address of the enqurier
      additionalProperties: false
      description: The lead's enquirer contact details that have been submitted as part of the enquiry;
    LeadSource:
      enum:
      - Unspecified
      - Agent
      - RightMove
      - Vebra
      - Zoopla
      - Api
      - ZooplaAdReachExpress
      - ZooplaAudienceConnect
      type: string
    Contact:
      type: object
      properties:
        id:
          type:
          - string
          - 'null'
          description: The unique identifier of the contact
          example: '123456'
        links:
          type:
          - array
          - 'null'
          items:
            $ref: '#/components/schemas/Link'
          description: Links to related contact.
      additionalProperties: false
      description: A contact that has been associated to the lead; if no contact has been associated to a lead, then will return null
    ErrorsResponse:
      type: object
      properties:
        errors:
          type:
          - array
          - 'null'
          items:
            $ref: '#/components/schemas/Error'
      additionalProperties: false
    PreferredContactTime:
      enum:
      - Unspecified
      - Afternoon
      - Anytime
      - Evening
      - Morning
      type: string
    PreferredContactMethod:
      enum:
      - Unspecified
      - Email
      - Phone
      - Post
      type: string
    EnquirerAddress:
      type: object
      properties:
        houseName:
          type:
          - string
          - 'null'
          description: The house or flat name of the enquirer's address
          example: Oak Lodge
        houseNumber:
          type:
          - string
          - 'null'
          description: The house or flat number of the enquirer's address
          example: '14'
        street:
          type:
          - string
          - 'null'
          description: The street of the enquirer's address
          example: Oak Street
        locality:
          type:
          - string
          - 'null'
          description: The locality of the enquirer's address
          example: St Clement
        area:
          type:
          - string
          - 'null'
          description: The area of the enquirer's address
        town:
          type:
          - string
          - 'null'
          description: The town or city of the enquirer's address
          example: London
        county:
          type:
          - string
          - 'null'
          description: The county of the enquirer's address
          example: Hampshire
        country:
          type:
          - string
          - 'null'
          description: The country of the enquirer's address
          example: UK
        postcode:
          type:
          - string
          - 'null'
          description: The postal code of the enquirer's addres
          example: SW45 3AP
      additionalProperties: false
      description: Represents a physical address of the enqurier
    LeadPatchOperation:
      type: object
      properties:
        op:
          enum:
          - replace
          type: string
        value:
          type: string
        path:
          enum:
          - /contactId
          - /leadStatus
          type: string
      example: '{ "path": "/leadStatus", "op": "replace", "value": "Rejected" }'
    ProblemDetails:
      type: object
      properties:
        type:
          type:
          - string
          - 'null'
        title:
          type:
          - string
          - 'null'
        status:
          type:
          - integer
          - 'null'
          format: int32
        detail:
          type:
          - string
          - 'null'
        instance:
          type:
          - string
          - 'null'
      additionalProperties: {}
    LeadPatchJsonPatchDocument:
      type: array
      items:
        $ref: '#/components/schemas/LeadPatchOperation'
      description: Array of operations to perform
    LeadStatus:
      enum:
      - Unspecified
      - Unprocessed
      - Processed
      - Rejected
      - Accepted
      type: string
  securitySchemes:
    Bearer:
      type: apiKey
      description: Please enter JWT with Bearer into field
      name: Authorization
      in: header