AfterShip

AfterShip Claims API

The Claims API from AfterShip — 10 operation(s) for claims.

GitHub OpenAPI
Business capability
Post-Purchase AE-140.90

Operations 11

Each operation below carries the questions people ask an LLM about it and the instructions they give an agent to run it. Generated by API Evangelist overlay

GET /claims List shipping protection claims · Query claims #
Ask an LLM
“How do I see all claims filed against my shipping protection?”
“Can I list only the claims tied to one coverage?”
Tell an agent
List my claims.
Show claims filed under coverage {coverage_id}.
GET /claims/{id} Get a claim by its ID · Get a claim #
Ask an LLM
“Can I look up a claim using its ID from the claims list?”
“Where do I find a single claim's summary by ID?”
Tell an agent
Get claim {id}.
Look up claim {id} by ID.
GET /claims/{claim_id} Retrieve the full Claim resource · Get a claim #
Ask an LLM
“What does the full Claim resource show for a single claim?”
“How do I pull every detail of a claim, including items and status?”
Tell an agent
Retrieve the full Claim resource for {claim_id}.
Show all details, items and status of claim {claim_id}.
PATCH /claims/{claim_id} Update a claim's note, email or address · Update a claim #
Ask an LLM
“Can I change the contact email on a claim?”
“How do I fix the shipping address on an existing claim?”
Tell an agent
Set the contact email on claim {claim_id} to {contact_email}.
Add the note {note} to claim {claim_id}.
POST /claims/{claim_id}/approve Approve a claim under review · Approve a claim #
Ask an LLM
“How do I approve a claim that's still under review?”
“Can I leave an approval note and notify the customer when I accept a claim?”
Tell an agent
Approve claim {claim_id}.
Approve claim {claim_id} with the note {approval_note} and notify the customer.
POST /claims/{claim_id}/reject Reject a claim under review · Reject a claim #
Ask an LLM
“Can I decline a claim and give the customer a reason?”
“Is there a way to permanently reject a claim so it can't be resubmitted?”
Tell an agent destructive · confirm first
Reject claim {claim_id} because {reject_reason}.
Permanently reject claim {claim_id} with reason {reject_reason}.
POST /claims/{claim_id}/cancel Cancel an approved or in-process claim · Cancel a claim #
Ask an LLM
“How do I cancel a claim that was already approved?”
“Can I stop a claim that is in process and record why?”
Tell an agent destructive · confirm first
Cancel claim {claim_id} because {cancel_reason}.
Withdraw approved claim {claim_id} with the reason {cancel_reason}.
POST /claims/{claim_id}/resolve Mark an in-process claim as resolved · Resolve a claim #
Ask an LLM
“How do I close out a claim once it has been fully handled?”
“Can I resolve an in-process claim and let the customer know?”
Tell an agent
Resolve claim {claim_id} as completed.
Mark in-process claim {claim_id} resolved and notify the customer.
POST /claims/{claim_id}/receive Mark returned claim items as received · Mark claim as received #
Ask an LLM
“How do I record that the items returned for a claim have arrived?”
“Does marking claim items received change the claim's main status?”
Tell an agent
Mark the returned items for claim {claim_id} as received.
Record receipt of claim {claim_id}'s returned goods.
POST /claims/{claim_id}/match-resolution Check which resolutions a claim supports · Check claim resolution availability #
Ask an LLM
“Which resolution methods, like refund or reship, are available for this claim?”
“Which stores can be used to process a particular claim?”
Tell an agent
Check which resolution methods claim {claim_id} supports.
Find the stores that can process claim {claim_id}.
POST /claims/{claim_id}/process Process an approved claim's items · Process a claim #
Ask an LLM
“How do I process an approved claim once I've decided on the items?”
“What happens when I process a claim that's been approved?”
Tell an agent
Process approved claim {claim_id} for items {items}.
Move claim {claim_id} into processing with {items} and notify the customer.

Documentation

📖
Documentation
https://www.aftership.com/docs/warranty/quickstart/api-quick-start

Specifications

⚙
OpenAPI
https://artifacts.apis.io/aftership/openapi/aftership-claims-api-openapi.yml

Schemas & Data

📊
JSONSchema
https://artifacts.apis.io/aftership/json-schema/aftership-claim-v1-schema.json
📊
JSONSchema
https://artifacts.apis.io/aftership/json-schema/aftership-claim-schema.json
📊
JSONSchema
https://artifacts.apis.io/aftership/json-schema/aftership-meta-v1-schema.json
📊
JSONSchema
https://artifacts.apis.io/aftership/json-schema/aftership-pagination-v1-schema.json
📊
JSONSchema
https://artifacts.apis.io/aftership/json-schema/aftership-meta-20000-schema.json
📊
JSONSchema
https://artifacts.apis.io/aftership/json-schema/aftership-money-schema.json

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OpenAPI Specification

aftership-claims-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: Aftership Claims API
  contact:
    name: AfterShip Support
    url: https://www.aftership.com/contact-us
    email: support@aftership.com
  termsOfService: https://www.aftership.com/legal/terms-of-service
  version: '1.0'
  description: 'Operations tagged Claims across 2 of this provider''s published API definitions: aftership-protection-api-openapi.yml, aftership-warranty-api-openapi.yml. Each path carries the servers of the definition it was published in.'
servers:
- url: https://api.aftership.com/admin/2022-01
  description: API Endpoint
- url: https://api.aftership.com/warranty/2026-07
  description: API Endpoint
tags:


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# Full source: https://artifacts.apis.io/aftership/openapi/aftership-claims-api-openapi.yml