Adobe Experience Cloud Journeys API

Operations for managing customer journeys

Operations 7

Each operation below carries the questions people ask an LLM about it and the instructions they give an agent to run it. Generated by API Evangelist overlay

GET /journey/journeys List customer journeys · Adobe Journey Optimizer Adobe Experience Cloud List Journeys #
Ask an LLM
“Which customer journeys are configured in Journey Optimizer?”
“Can I page through journeys and see their status and version?”
Tell an agent
List journeys in sandbox {sandbox}.
Show page {page} of journeys, {limit} per page.
POST /journey/journeys Create a customer journey draft · Adobe Journey Optimizer Adobe Experience Cloud Create a Journey #
Ask an LLM
“How do I build a new customer journey with entry conditions?”
“Does a newly created journey go live right away?”
Tell an agent
Create a journey named {name} in sandbox {sandbox}.
Create draft journey {name} with entry condition {entryCondition}.
GET /journey/journeys/{journeyId} Get a journey's full definition · Adobe Journey Optimizer Adobe Experience Cloud Get a Journey #
Ask an LLM
“What activities and transitions make up a specific journey?”
“Where can I see one journey's entry conditions and channels?”
Tell an agent
Show journey {journeyId}.
Get the definition of journey {journeyId} in sandbox {sandbox}.
PUT /journey/journeys/{journeyId} Update a draft journey · Adobe Journey Optimizer Adobe Experience Cloud Update a Journey #
Ask an LLM
“Can I edit a journey after it's been published?”
“Is it possible to change the activities in a draft journey?”
Tell an agent
Rename draft journey {journeyId} to {name}.
Replace the activities of draft journey {journeyId} with {activities}, keeping name {name}.
DELETE /journey/journeys/{journeyId} Delete a draft or closed journey · Adobe Journey Optimizer Adobe Experience Cloud Delete a Journey #
Ask an LLM
“Can I delete a journey that is currently active?”
“Which journey statuses can be removed?”
Tell an agent destructive · confirm first
Delete journey {journeyId}.
Remove closed journey {journeyId} from sandbox {sandbox}.
POST /journey/journeys/{journeyId}/publish Publish a journey to go live · Adobe Journey Optimizer Adobe Experience Cloud Publish a Journey #
Ask an LLM
“How do I make a draft journey live?”
“When does a published journey start processing entry events?”
Tell an agent
Publish journey {journeyId}.
Take draft journey {journeyId} live in sandbox {sandbox}.
POST /journey/journeys/{journeyId}/stop Stop an active journey · Adobe Journey Optimizer Adobe Experience Cloud Stop a Journey #
Ask an LLM
“What happens to profiles already in a journey when I stop it?”
“Can I prevent new profiles from entering a live journey?”
Tell an agent destructive · confirm first
Stop journey {journeyId}.
Halt active journey {journeyId} in sandbox {sandbox}.

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OpenAPI Specification

adobe-experience-cloud-journeys-api-openapi.yml Raw ↑
openapi: 3.2.0
info:
  title: Adobe Experience Cloud Adobe Journey Optimizer Journeys API
  description: The Adobe Journey Optimizer API enables programmatic management of customer journeys, messages, campaigns, offers, and content across channels including email, push, SMS, and in-app. It provides endpoints for creating and managing journey orchestrations, configuring offer decisioning, managing content templates, and accessing journey execution data.
  version: 1.0.0
  contact:
    name: Adobe Developer
    url: https://developer.adobe.com/journey-optimizer-apis/
  license:
    name: Proprietary
    url: https://www.adobe.com/legal/terms.html
servers:
- url: https://platform.adobe.io
  description: Adobe Journey Optimizer Production API
security:
- bearerAuth: []
- apiKey: []
tags:
- name: Journeys
  description: Operations for managing customer journeys
paths:
  /journey/journeys:
    get:
      operationId: listJourneys
      summary: Adobe Journey Optimizer Adobe Experience Cloud List Journeys
      description: Returns a paginated list of all customer journeys configured in the organization. Each journey includes its ID, name, status, and version.
      tags:
      - Journeys
      parameters:
      - $ref: '#/components/parameters/sandboxHeader'
      - name: limit
        in: query
        schema:
          type: integer
          default: 20
      - name: page
        in: query
        schema:
          type: integer
          default: 0
      responses:
        '200':
          description: A paginated list of journeys.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/JourneyList'
              examples:
                listJourneys200Example:
                  summary: Default listJourneys 200 response
                  x-microcks-default: true
                  value:
                    journeys:
                    - example
                    totalCount: 1
        '401':
          description: Authentication credentials are missing or invalid.
      x-microcks-operation:
        delay: 0
        dispatcher: FALLBACK
    post:
      operationId: createJourney
      summary: Adobe Journey Optimizer Adobe Experience Cloud Create a Journey
      description: Creates a new customer journey with the specified entry conditions, activities, and channel actions. The journey starts in draft status and must be published to become active.
      tags:
      - Journeys
      parameters:
      - $ref: '#/components/parameters/sandboxHeader'
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/JourneyInput'
            examples:
              createJourneyRequestExample:
                summary: Default createJourney request
                x-microcks-default: true
                value:
                  name: Example Name
                  description: example
                  entryCondition: {}
                  activities:
                  - {}
      responses:
        '201':
          description: Journey created successfully.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Journey'
              examples:
                createJourney201Example:
                  summary: Default createJourney 201 response
                  x-microcks-default: true
                  value:
                    id: abc123
                    name: Example Name
                    description: example
                    status: draft
                    version: example
                    createdAt: '2025-03-15T14:30:00Z'
                    modifiedAt: '2025-03-15T14:30:00Z'
        '400':
          description: Invalid journey definition.
      x-microcks-operation:
        delay: 0
        dispatcher: FALLBACK
  /journey/journeys/{journeyId}:
    get:
      operationId: getJourney
      summary: Adobe Journey Optimizer Adobe Experience Cloud Get a Journey
      description: Retrieves the full definition of a customer journey by its ID, including entry conditions, activities, transitions, and channel configurations.
      tags:
      - Journeys
      parameters:
      - $ref: '#/components/parameters/sandboxHeader'
      - name: journeyId
        in: path
        required: true
        schema:
          type: string
      responses:
        '200':
          description: Journey details returned successfully.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Journey'
              examples:
                getJourney200Example:
                  summary: Default getJourney 200 response
                  x-microcks-default: true
                  value:
                    id: abc123
                    name: Example Name
                    description: example
                    status: draft
                    version: example
                    createdAt: '2025-03-15T14:30:00Z'
                    modifiedAt: '2025-03-15T14:30:00Z'
        '404':
          description: Journey not found.
      x-microcks-operation:
        delay: 0
        dispatcher: FALLBACK
    put:
      operationId: updateJourney
      summary: Adobe Journey Optimizer Adobe Experience Cloud Update a Journey
      description: Updates a draft journey with new configuration. Only journeys in draft status can be modified.
      tags:
      - Journeys
      parameters:
      - $ref: '#/components/parameters/sandboxHeader'
      - name: journeyId
        in: path
        required: true
        schema:
          type: string
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/JourneyInput'
            examples:
              updateJourneyRequestExample:
                summary: Default updateJourney request
                x-microcks-default: true
                value:
                  name: Example Name
                  description: example
                  entryCondition: {}
                  activities:
                  - {}
      responses:
        '200':
          description: Journey updated successfully.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Journey'
              examples:
                updateJourney200Example:
                  summary: Default updateJourney 200 response
                  x-microcks-default: true
                  value:
                    id: abc123
                    name: Example Name
                    description: example
                    status: draft
                    version: example
                    createdAt: '2025-03-15T14:30:00Z'
                    modifiedAt: '2025-03-15T14:30:00Z'
        '400':
          description: Invalid journey definition or journey is not in draft status.
        '404':
          description: Journey not found.
      x-microcks-operation:
        delay: 0
        dispatcher: FALLBACK
    delete:
      operationId: deleteJourney
      summary: Adobe Journey Optimizer Adobe Experience Cloud Delete a Journey
      description: Deletes a journey in draft or closed status. Active journeys must be stopped before deletion.
      tags:
      - Journeys
      parameters:
      - $ref: '#/components/parameters/sandboxHeader'
      - name: journeyId
        in: path
        required: true
        schema:
          type: string
      responses:
        '204':
          description: Journey deleted successfully.
        '404':
          description: Journey not found.
        '409':
          description: Journey is active and cannot be deleted.
      x-microcks-operation:
        delay: 0
        dispatcher: FALLBACK
  /journey/journeys/{journeyId}/publish:
    post:
      operationId: publishJourney
      summary: Adobe Journey Optimizer Adobe Experience Cloud Publish a Journey
      description: Publishes a draft journey, making it live and ready to receive qualifying profiles. Published journeys begin processing entry events immediately.
      tags:
      - Journeys
      parameters:
      - $ref: '#/components/parameters/sandboxHeader'
      - name: journeyId
        in: path
        required: true
        schema:
          type: string
      responses:
        '200':
          description: Journey published successfully.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Journey'
              examples:
                publishJourney200Example:
                  summary: Default publishJourney 200 response
                  x-microcks-default: true
                  value:
                    id: abc123
                    name: Example Name
                    description: example
                    status: draft
                    version: example
                    createdAt: '2025-03-15T14:30:00Z'
                    modifiedAt: '2025-03-15T14:30:00Z'
        '400':
          description: Journey cannot be published due to validation errors.
        '404':
          description: Journey not found.
      x-microcks-operation:
        delay: 0
        dispatcher: FALLBACK
  /journey/journeys/{journeyId}/stop:
    post:
      operationId: stopJourney
      summary: Adobe Journey Optimizer Adobe Experience Cloud Stop a Journey
      description: Stops an active journey. No new profiles will enter the journey, and existing profiles will exit at the next activity.
      tags:
      - Journeys
      parameters:
      - $ref: '#/components/parameters/sandboxHeader'
      - name: journeyId
        in: path
        required: true
        schema:
          type: string
      responses:
        '200':
          description: Journey stopped successfully.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Journey'
              examples:
                stopJourney200Example:
                  summary: Default stopJourney 200 response
                  x-microcks-default: true
                  value:
                    id: abc123
                    name: Example Name
                    description: example
                    status: draft
                    version: example
                    createdAt: '2025-03-15T14:30:00Z'
                    modifiedAt: '2025-03-15T14:30:00Z'
        '404':
          description: Journey not found.
      x-microcks-operation:
        delay: 0
        dispatcher: FALLBACK
components:
  schemas:
    JourneyList:
      type: object
      properties:
        journeys:
          type: array
          items:
            $ref: '#/components/schemas/Journey'
        totalCount:
          type: integer
    Journey:
      type: object
      properties:
        id:
          type: string
        name:
          type: string
        description:
          type: string
        status:
          type: string
          enum:
          - draft
          - live
          - stopped
          - closed
        version:
          type: string
        createdAt:
          type: string
          format: date-time
        modifiedAt:
          type: string
          format: date-time
    JourneyInput:
      type: object
      required:
      - name
      properties:
        name:
          type: string
        description:
          type: string
        entryCondition:
          type: object
        activities:
          type: array
          items:
            type: object
  parameters:
    sandboxHeader:
      name: x-sandbox-name
      in: header
      required: true
      description: The sandbox name.
      schema:
        type: string
        default: prod
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      bearerFormat: JWT
    apiKey:
      type: apiKey
      in: header
      name: x-api-key