Adobe Campaign Real-Time Events API

openapi: 3.2.0
info:
  title: Adobe Campaign Classic Real-Time Events API
  description: SOAP-based API for Adobe Campaign Classic v7 and v8, documented as HTTP POST operations. All operations target the single SOAP router endpoint at /nl/jsp/soaprouter.jsp and are differentiated by the SOAPAction header. Provides programmatic access to session management, data querying, record persistence, delivery management, workflow control, subscription management, and real-time transactional event ingestion.
  version: 8.0.0
  contact:
    name: Adobe Developer Support
    url: https://developer.adobe.com/
  license:
    name: Proprietary
    url: https://www.adobe.com/legal/terms.html
  x-logo:
    url: https://www.adobe.com/content/dam/cc/icons/adobe-campaign.svg
servers:
- url: https://{instance}.campaign.adobe.com
  description: Campaign Classic Instance
  variables:
    instance:
      description: Your Campaign Classic instance name
      default: YOUR_INSTANCE
tags:
- name: Real-Time Events
  description: Push real-time transactional events for immediate or batched processing by the Message Center execution instances.
paths:
  /nl/jsp/soaprouter.jsp/nms-rtEvent/PushEvent:
    post:
      operationId: pushEvent
      summary: Adobe Campaign Push a Real-time Transactional Event
      description: 'Pushes a single real-time event to the Message Center execution instance for transactional message processing. The event must include the event type and recipient context data. Supports email, SMS, and push notification channels. SOAP Action: nms:rtEvent#PushEvent'
      tags:
      - Real-Time Events
      parameters:
      - name: SOAPAction
        in: header
        required: true
        schema:
          type: string
          const: nms:rtEvent#PushEvent
        example: example_value
      security:
      - SessionToken: []
      requestBody:
        required: true
        content:
          text/xml:
            schema:
              $ref: '#/components/schemas/PushEventRequest'
      responses:
        '200':
          description: Event accepted for processing. Returns the event ID.
          content:
            text/xml:
              schema:
                $ref: '#/components/schemas/PushEventResponse'
        '500':
          $ref: '#/components/responses/SOAPFault'
      x-microcks-operation:
        delay: 0
        dispatcher: FALLBACK
  /nl/jsp/soaprouter.jsp/nms-batchEvent/PushEvents:
    post:
      operationId: pushEvents
      summary: Adobe Campaign Push Batch Real-time Events
      description: 'Pushes a batch of real-time events to the Message Center execution instance for transactional message processing. More efficient than individual PushEvent calls when sending multiple events. SOAP Action: nms:batchEvent#PushEvents'
      tags:
      - Real-Time Events
      parameters:
      - name: SOAPAction
        in: header
        required: true
        schema:
          type: string
          const: nms:batchEvent#PushEvents
        example: example_value
      security:
      - SessionToken: []
      requestBody:
        required: true
        content:
          text/xml:
            schema:
              $ref: '#/components/schemas/PushEventsRequest'
      responses:
        '200':
          description: Batch of events accepted for processing.
        '500':
          $ref: '#/components/responses/SOAPFault'
      x-microcks-operation:
        delay: 0
        dispatcher: FALLBACK
components:
  schemas:
    PushEventRequest:
      type: object
      description: SOAP envelope containing a real-time event for transactional message processing. The rtEvent element includes mandatory attributes for event type and recipient contact, plus a ctx child element for message personalization data.
      properties:
        rtEvent:
          type: object
          properties:
            type:
              type: string
              description: Event type name matching the Message Center event configuration.
            email:
              type: string
              format: email
              description: Recipient email address.
            origin:
              type: string
              description: Origin identifier for tracking the event source.
            wishedChannel:
              type: integer
              description: Preferred delivery channel. 0 = email, 1 = mobile (SMS), 2 = phone, 3 = push notification.
            externalId:
              type: string
              description: External identifier for deduplication.
            mobilePhone:
              type: string
              description: Recipient mobile phone number (for SMS channel).
            scheduled:
              type: string
              format: date-time
              description: Optional scheduled processing time.
            ctx:
              type: object
              description: Context data XML element containing personalization variables for the transactional message template.
              additionalProperties: true
    PushEventsRequest:
      type: object
      description: SOAP envelope containing a batch of real-time events for bulk transactional message processing.
      properties:
        events:
          type: array
          description: Array of rtEvent elements.
          items:
            $ref: '#/components/schemas/PushEventRequest/properties/rtEvent'
    PushEventResponse:
      type: object
      description: SOAP response containing the assigned event ID for tracking.
      properties:
        eventId:
          type: integer
          description: Unique identifier assigned to the ingested event.
          example: 42
    SOAPFault:
      type: object
      description: SOAP fault response indicating an error during operation processing.
      properties:
        faultcode:
          type: string
          description: Fault code identifying the error category.
          example: example_value
        faultstring:
          type: string
          description: Human-readable description of the error.
          example: example_value
        detail:
          type: string
          description: Additional error details.
          example: example_value
  responses:
    SOAPFault:
      description: SOAP fault indicating an error during operation processing.
      content:
        text/xml:
          schema:
            $ref: '#/components/schemas/SOAPFault'
  securitySchemes:
    SessionToken:
      type: apiKey
      in: header
      name: X-Security-Token
      description: Security token obtained from xtk:session#Logon. Must be passed alongside the session token cookie (__sessiontoken) on all authenticated requests. Tokens have a 24-hour lifecycle.
externalDocs:
  description: Campaign Classic SOAP Web Services Documentation
  url: https://experienceleague.adobe.com/docs/campaign-classic/using/configuring-campaign-classic/api/web-service-calls.html