Ada subpackage_messages API

openapi: 3.1.0
info:
  title: Data Compliance subpackage_channels subpackage_messages API
  version: 1.0.0
servers:
- url: https://example.ada.support
  description: ada
- url: https://example.att.ada.support
  description: att.ada
- url: https://example.maple.ada.support
  description: maple.ada
- url: https://example.ficanex.ada.support
  description: ficanex.ada
- url: https://example.eu.ada.support
  description: eu.ada
tags:
- name: subpackage_messages
paths:
  /v2/export/messages:
    get:
      operationId: get-messages
      summary: Return messages matching the parameters
      description: Returns a list of `message` objects along with a `next_page_uri` if applicable
      tags:
      - subpackage_messages
      parameters:
      - name: created_since
        in: query
        description: Return records that were created after this date. If `created_to` is not specified, only records within 7 days of this timestamp are returned. To retrieve data beyond that window, set `created_to` explicitly. Must be an ISO 8601 UTC timestamp ending with 'Z' (e.g., `2024-07-01T00:00:00Z`); required for valid API requests.
        required: true
        schema:
          type: string
          format: date-time
      - name: conversation_id
        in: query
        description: Return records with a `conversation_id` that matches this id
        required: false
        schema:
          type:
          - string
          - 'null'
          format: id
      - name: page_size
        in: query
        description: Number of records to return in response. The maximum and default is 10000, the minimum is 100.
        required: false
        schema:
          type: integer
          default: 10000
      - name: created_to
        in: query
        description: Return records that were created earlier than this date. If not specified, this value defaults to 7 days after `created_since`. Must be an ISO 8601 UTC timestamp ending with 'Z' (e.g., `2024-07-01T00:00:00Z`); required for valid API requests.
        required: false
        schema:
          type:
          - string
          - 'null'
          format: date-time
      - name: Authorization
        in: header
        description: Bearer authentication
        required: true
        schema:
          type: string
      responses:
        '200':
          description: Ada successfully processed the request
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/MessagesResponse'
        '400':
          description: Invalid request
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Errors'
        '401':
          description: Unauthorized
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Errors'
        '403':
          description: Authorization Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Errors'
        '404':
          description: Not Found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Errors'
        '429':
          description: Too Many Requests
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Errors'
        '500':
          description: Internal Server Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Errors'
  /data_api/v1.4/messages:
    get:
      operationId: return-messages-matching-the-parameters
      summary: Return messages matching the parameters
      description: Returns a list of `message` objects along with a status message and `next_page_uri` if applicable.
      tags:
      - subpackage_messages
      parameters:
      - name: created_since
        in: query
        description: Return records that were created after this date. Must be an ISO 8601 UTC timestamp ending with 'Z' (e.g., `2024-07-01T00:00:00Z`); required for valid API requests.
        required: true
        schema:
          type: string
          format: date-time
      - name: conversation_id
        in: query
        description: Return records with a `conversation_id` that matches this id.
        required: false
        schema:
          type:
          - string
          - 'null'
      - name: page_size
        in: query
        description: Number of records to return in response. The maximum and default is 10000, the minimum is 100.
        required: false
        schema:
          type: integer
          default: 10000
      - name: created_to
        in: query
        description: Return records that were created earlier than this date. If not specified, this value defaults to 7 days after `created_since`. Must be an ISO 8601 UTC timestamp ending with 'Z' (e.g., `2024-07-01T00:00:00Z`); required for valid API requests.
        required: false
        schema:
          type:
          - string
          - 'null'
          format: date-time
      - name: Authorization
        in: header
        description: Bearer authentication
        required: true
        schema:
          type: string
      responses:
        '200':
          description: Ada successfully processed the request.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/MessagesResponse_2'
        '400':
          description: Incorrect query.
          content:
            application/json:
              schema:
                description: Any type
        '408':
          description: Database query timed out.
          content:
            application/json:
              schema:
                description: Any type
        '422':
          description: Invalid arguments or missing data for a required field.
          content:
            application/json:
              schema:
                description: Any type
        '429':
          description: Requests are within 1 s of each other.
          content:
            application/json:
              schema:
                description: Any type
        '500':
          description: Request timed out or there was a database error.
          content:
            application/json:
              schema:
                description: Any type
        '502':
          description: Nginx gateway issue on Ada's servers.
          content:
            application/json:
              schema:
                description: Any type
        '503':
          description: Server temporarily unable to handle the request.
          content:
            application/json:
              schema:
                description: Any type
        '504':
          description: Temporary infrastructure error on Ada's servers.
          content:
            application/json:
              schema:
                description: Any type
components:
  schemas:
    Message_2:
      type: object
      properties:
        _id:
          type: string
          description: Unique ID for the message record
        answer_id:
          type: string
          description: Internal ID of the answer (response) that triggered this message. Null if the message was not sent by an Ada bot, and None if it was sent by a generative bot
        answer_title:
          type: string
          description: Title of the answer (response) that triggered this message. Null if the message was not sent by an Ada bot, or if it was sent by a generative bot
        chatter_id:
          type: string
          description: Internal ID of the chatter who sent this message. Corresponds to the `_id` field of Chatter objects
        conversation_id:
          type: string
          description: Internal ID of the conversation in which this message was sent. Corresponds to the `_id` field of Conversation objects
        date_created:
          type: string
          format: date-time
          description: Time the record was created (UTC)
        link_was_clicked:
          type: boolean
          description: Indicates if the link in the answer (response) was clicked
        message_data:
          $ref: '#/components/schemas/MessageMessageData'
          description: Data associated with this message
        recipient:
          type: string
          description: Recipient of this message
        record_last_updated:
          type: string
          format: date-time
          description: Date and time the record was uploaded to the API (UTC)
        review:
          type: integer
          description: Rating given to this answer by the chatter
        sender:
          type: string
          description: Sender of this message
        in_response_to:
          type: string
          description: Internal ID of the message that this message is in response to. None if the message is not in response to another message
      title: Message
    MessagesResponseMeta:
      type: object
      properties:
        next_page_uri:
          type:
          - string
          - 'null'
          description: Link to the next page of results matching the query
      title: MessagesResponseMeta
    MessagesResponse:
      type: object
      properties:
        items:
          type: array
          items:
            $ref: '#/components/schemas/Message'
          description: Records returned from the query
        meta:
          $ref: '#/components/schemas/MessagesResponseMeta'
      title: MessagesResponse
    MessageMessageData:
      type: object
      properties: {}
      description: Data associated with this message
      title: MessageMessageData
    Errors:
      type: object
      properties:
        errors:
          type: array
          items:
            $ref: '#/components/schemas/ErrorsErrorsItems'
          description: A list of errors
      required:
      - errors
      title: Errors
    Message:
      type: object
      properties:
        _id:
          type: string
          description: Unique ID for the message record
        answer_id:
          type:
          - string
          - 'null'
          description: Internal ID of the answer (response) that triggered this message. Null if the message was not sent by an Ada bot, and None if it was sent by a generative bot.
        answer_title:
          type:
          - string
          - 'null'
          description: Title of the answer (response) that triggered this message. Null if the message was not sent by an Ada bot, or if it was sent by a generative bot.
        chatter_id:
          type:
          - string
          - 'null'
          description: Internal ID of the chatter who sent this message. Corresponds to the `_id` field of Chatter objects.
        conversation_id:
          type: string
          description: Internal ID of the conversation in which this message was sent. Corresponds to the `_id` field of Conversation objects.
        date_created:
          type: string
          format: date-time
          description: Time the record was created (UTC)
        link_was_clicked:
          type:
          - boolean
          - 'null'
          description: Indicates if the link in the answer (response) was clicked
        message_data:
          $ref: '#/components/schemas/MessageMessageData'
          description: Data associated with this message
        recipient:
          type: string
          description: Recipient of this message
        record_last_updated:
          type: string
          format: date-time
          description: Date and time the record was uploaded to the API (UTC)
        review:
          type: integer
          description: Rating given to this answer by the chatter
        sender:
          type: string
          description: Sender of this message
        in_response_to:
          type: string
          description: Internal ID of the message that this message is in response to. None if the message is not in response to another message.
      title: Message
    ErrorsErrorsItems:
      type: object
      properties:
        type:
          type: string
          description: The error type
        message:
          type: string
          description: The error message
        details:
          type:
          - string
          - 'null'
          description: Extra information about the error
      required:
      - type
      - message
      title: ErrorsErrorsItems
    MessagesResponse_2:
      type: object
      properties:
        data:
          type: array
          items:
            $ref: '#/components/schemas/Message_2'
          description: Records returned from the query
        message:
          type: string
          description: Request status message
        next_page_uri:
          type: string
          description: Relative link to the next page of results matching the query
      title: MessagesResponse
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer