17TRACK Tracking API

openapi: 3.0.3
info:
  title: 17TRACK Tracking API
  description: REST API for registering and tracking shipments across 3,300+ global carriers. Provides real-time shipment status updates delivered via webhook push notifications. All requests use HTTP POST with UTF-8 encoded JSON.
  version: v1
  contact:
    name: 17TRACK API Support
    email: apisupport@17track.net
    url: https://www.17track.net/en/api
  termsOfService: https://www.17track.net/en/terms
  license:
    name: Proprietary
    url: https://www.17track.net/en/terms
servers:
- url: https://api.17track.net/track/v1
  description: 17TRACK Tracking API v1 Production
security:
- ApiKeyAuth: []
tags:
- name: Tracking
  description: Core tracking operations for registering, retrieving, and managing shipment tracking numbers.
paths:
  /register:
    post:
      summary: Register Tracking Numbers
      description: Register one or more tracking numbers for monitoring. Quota is consumed upon registration. Auto carrier identification covers 80%+ of shipments when carrier is not specified.
      operationId: registerTracking
      tags:
      - Tracking
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: array
              maxItems: 40
              items:
                $ref: '#/components/schemas/RegisterRequest'
            example:
            - number: 1Z999AA10123456784
              carrier: 100003
      responses:
        '200':
          description: Request processed. Check accepted/rejected arrays in response.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/BatchResponse'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '429':
          $ref: '#/components/responses/RateLimitExceeded'
        '500':
          $ref: '#/components/responses/InternalServerError'
        '503':
          $ref: '#/components/responses/ServiceUnavailable'
  /gettrackinfo:
    post:
      summary: Get Tracking Information
      description: Retrieve detailed tracking information for one or more registered tracking numbers including current status and event history.
      operationId: getTrackInfo
      tags:
      - Tracking
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: array
              maxItems: 40
              items:
                $ref: '#/components/schemas/TrackNumberRequest'
            example:
            - number: 1Z999AA10123456784
      responses:
        '200':
          description: Tracking information retrieved successfully.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/TrackInfoResponse'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '429':
          $ref: '#/components/responses/RateLimitExceeded'
        '500':
          $ref: '#/components/responses/InternalServerError'
  /gettracklist:
    post:
      summary: Get Tracking List
      description: Retrieve a filtered list of tracking numbers registered to your account with optional filters by status, date range, and pagination.
      operationId: getTrackList
      tags:
      - Tracking
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/TrackListRequest'
      responses:
        '200':
          description: Tracking list retrieved successfully.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/BatchResponse'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '429':
          $ref: '#/components/responses/RateLimitExceeded'
        '500':
          $ref: '#/components/responses/InternalServerError'
  /stoptrack:
    post:
      summary: Stop Tracking
      description: Halt tracking operations for one or more tracking numbers to stop quota consumption for completed or cancelled shipments.
      operationId: stopTrack
      tags:
      - Tracking
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: array
              maxItems: 40
              items:
                $ref: '#/components/schemas/TrackNumberRequest'
      responses:
        '200':
          description: Tracking stopped successfully.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/BatchResponse'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '429':
          $ref: '#/components/responses/RateLimitExceeded'
        '500':
          $ref: '#/components/responses/InternalServerError'
  /retrack:
    post:
      summary: Reactivate Tracking
      description: Reactivate tracking for previously stopped tracking numbers.
      operationId: retrack
      tags:
      - Tracking
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: array
              maxItems: 40
              items:
                $ref: '#/components/schemas/TrackNumberRequest'
      responses:
        '200':
          description: Tracking reactivated successfully.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/BatchResponse'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '429':
          $ref: '#/components/responses/RateLimitExceeded'
        '500':
          $ref: '#/components/responses/InternalServerError'
  /deletetrack:
    post:
      summary: Delete Tracking Numbers
      description: Remove one or more tracking numbers from your account permanently.
      operationId: deleteTrack
      tags:
      - Tracking
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: array
              maxItems: 40
              items:
                $ref: '#/components/schemas/TrackNumberRequest'
      responses:
        '200':
          description: Tracking numbers deleted successfully.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/BatchResponse'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '429':
          $ref: '#/components/responses/RateLimitExceeded'
        '500':
          $ref: '#/components/responses/InternalServerError'
  /changecarrier:
    post:
      summary: Change Carrier
      description: Modify the carrier assignment for one or more registered tracking numbers.
      operationId: changeCarrier
      tags:
      - Tracking
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: array
              maxItems: 40
              items:
                $ref: '#/components/schemas/ChangeCarrierRequest'
      responses:
        '200':
          description: Carrier updated successfully.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/BatchResponse'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '429':
          $ref: '#/components/responses/RateLimitExceeded'
        '500':
          $ref: '#/components/responses/InternalServerError'
  /changeinfo:
    post:
      summary: Update Tracking Metadata
      description: Update metadata associated with one or more registered tracking numbers such as order reference or customer information.
      operationId: changeInfo
      tags:
      - Tracking
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: array
              maxItems: 40
              items:
                $ref: '#/components/schemas/ChangeInfoRequest'
      responses:
        '200':
          description: Tracking metadata updated successfully.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/BatchResponse'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '429':
          $ref: '#/components/responses/RateLimitExceeded'
        '500':
          $ref: '#/components/responses/InternalServerError'
components:
  responses:
    ServiceUnavailable:
      description: Service temporarily unavailable.
      content:
        application/json:
          schema:
            type: object
            properties:
              code:
                type: integer
                example: 503
              message:
                type: string
                example: Service Unavailable
    Unauthorized:
      description: Unauthorized. Invalid API key, IP not whitelisted, or account disabled.
      content:
        application/json:
          schema:
            type: object
            properties:
              code:
                type: integer
                example: 401
              message:
                type: string
                example: Unauthorized
    RateLimitExceeded:
      description: Rate limit exceeded. Maximum 3 requests per second allowed.
      content:
        application/json:
          schema:
            type: object
            properties:
              code:
                type: integer
                example: 429
              message:
                type: string
                example: Too Many Requests
    InternalServerError:
      description: Internal server error. Retry after a brief delay.
      content:
        application/json:
          schema:
            type: object
            properties:
              code:
                type: integer
                example: 500
              message:
                type: string
                example: Internal Server Error
  schemas:
    ChangeInfoRequest:
      type: object
      required:
      - number
      properties:
        number:
          type: string
          minLength: 5
          maxLength: 50
          description: Tracking number
          example: 1Z999AA10123456784
        tag:
          type: string
          description: Custom tag or order reference for the tracking number
          example: ORDER-12345
    TrackNumberRequest:
      type: object
      required:
      - number
      properties:
        number:
          type: string
          minLength: 5
          maxLength: 50
          pattern: ^[a-zA-Z0-9]{5,50}$
          description: Tracking number (5-50 alphanumeric characters)
          example: 1Z999AA10123456784
    TrackListRequest:
      type: object
      properties:
        status:
          type: integer
          description: Filter by tracking status code
        page:
          type: integer
          description: Page number for pagination
          default: 1
        page_size:
          type: integer
          description: Number of results per page
          default: 40
          maximum: 40
    RegisterRequest:
      type: object
      required:
      - number
      properties:
        number:
          type: string
          minLength: 5
          maxLength: 50
          pattern: ^[a-zA-Z0-9]{5,50}$
          description: Tracking number (5-50 alphanumeric characters)
          example: 1Z999AA10123456784
        carrier:
          type: integer
          description: Carrier numeric ID. If omitted, auto-detection is used (covers 80%+ of shipments).
          example: 100003
    TrackInfoResponse:
      type: object
      properties:
        code:
          type: integer
          description: Response status code (0 for success)
          example: 0
        data:
          type: object
          properties:
            accepted:
              type: array
              items:
                type: object
                properties:
                  number:
                    type: string
                    description: Tracking number
                  carrier:
                    type: integer
                    description: Carrier ID
                  track:
                    type: object
                    properties:
                      z0:
                        type: object
                        description: Latest tracking event
                        properties:
                          z:
                            type: integer
                            description: Main status code (0-8)
                          s:
                            type: integer
                            description: Sub-status code
                          a:
                            type: string
                            description: Event location
                          c:
                            type: string
                            description: Event description
                          d:
                            type: string
                            description: Event date and time
                      z1:
                        type: array
                        description: Historical tracking events in chronological order
                        items:
                          type: object
                          properties:
                            z:
                              type: integer
                              description: Main status code
                            s:
                              type: integer
                              description: Sub-status code
                            a:
                              type: string
                              description: Event location
                            c:
                              type: string
                              description: Event description
                            d:
                              type: string
                              description: Event date and time
            rejected:
              type: array
              items:
                type: object
                properties:
                  number:
                    type: string
                  error:
                    type: object
                    properties:
                      code:
                        type: integer
                      message:
                        type: string
    ChangeCarrierRequest:
      type: object
      required:
      - number
      - carrier
      properties:
        number:
          type: string
          minLength: 5
          maxLength: 50
          description: Tracking number
          example: 1Z999AA10123456784
        carrier:
          type: integer
          description: New carrier numeric ID to assign
          example: 100003
    BatchResponse:
      type: object
      properties:
        code:
          type: integer
          description: Response status code (0 for success)
          example: 0
        data:
          type: object
          properties:
            accepted:
              type: array
              description: Successfully processed items
              items:
                type: object
                properties:
                  number:
                    type: string
                    description: Tracking number
            rejected:
              type: array
              description: Items that could not be processed with error details
              items:
                type: object
                properties:
                  number:
                    type: string
                    description: Tracking number
                  error:
                    type: object
                    properties:
                      code:
                        type: integer
                        description: Error code
                      message:
                        type: string
                        description: Error description
  securitySchemes:
    ApiKeyAuth:
      type: apiKey
      in: header
      name: 17token
      description: API access key obtained from Management Console > Settings > Security > Access Key. Key updates take effect within 5 minutes.
externalDocs:
  description: 17TRACK API Documentation
  url: https://asset.17track.net/api/document/v1_en/index.html