The Western Union Company privacy & data

The company providing your service and acting as the data controller of your personal data in relation to that service is identified in the applicable Terms and Conditions .

Basic personal information such as your name, contact information (for example, your postal address, email address, telephone number), photo or other image of you (if you choose to provide it), place of birth, date of birth, gender, citizenship, occupation, marital status, and government or national identification numbers and accompanying documentation

Financial and transactional information such as your money transfers, payments, deposits and the source/destination of funds for each, information about how you use our Services, bank and credit information, and employer information

Sensitive or special categories of information, such as biometric information used to uniquely identify you (for example, fingerprints or facial recognition) or criminal conviction information.

information about your device (such as device properties, settings, applications, storage and usage information)

geolocation if enabled

Information about you that is acquired through your use of social media

To assist us in providing Services and customer support to you, to help you to receive a personalized experience

To deliver information specific to your interests on Western Union and non-Western Union websites and applications

Providing advertising and marketing services for advertising partners, including targeted advertising

To train artificial intelligence technologies which includes but is not limited to: utilized for customer care, customer onboarding and the prevention of fraud or other unlawful activity

To perform analytics on understanding our customers, improving their experience

To promote safety, reduce financial risk, and combat fraud across our Services

Your personal information will be retained in accordance with statutory periods contained in regulations applicable to financial transactions and accounts including those in anti-money laundering, anti-terrorist financing and other laws applicable to us.

we will retain your information only if necessary for the specific purposes for which it was collected, or to resolve any query you may raise.

We transfer certain personal information about you to our data centers located in the USA or within a region as required by local law

Personal information transferred outside the EEA, the UK, and Switzerland to countries that the European Commission or UK Information Commissioner’s Office (ICO) have not found to provide adequate protection will be protected by appropriate Standard Contractual Clauses or other EU or UK –approved mechanisms, as required by law.

You have the right to ask us to delete certain information about you, to restrict certain uses of information relating to you, and to object to certain uses of it. To exercise these rights, please visit http://www.westernunion.com/datasubjectrights or contact Western Union through the section titled “CONTACTING US”.

You have the right to know if we are processing your personal information and to ask us for a copy of your information free of charge.

You have the right to ask us to correct information about you that is incomplete, inaccurate or out-of-date.

To the extent we are processing personal information based on your consent, you may withdraw your consent as permitted by applicable law.

You also have the right to lodge a complaint with a relevant data protection regulator or supervisory authority about our processing of personal information.

You have the right to stop us from sending you marketing communications.

Western Union does not sell your personal information to third parties in exchange for money. Western Union does participate in advertising, marketing and analytic programs from which we and third parties with whom we contract may derive value; such exchanges may constitute a “sale” under applicable law.