Plausible privacy & data

For website visitor data collected on behalf of your website, Plausible acts as a data processor. For customer account data (such as account details, billing and support communication), Plausible acts as a data controller.

An email address is required to create an account.

Customer account data (you as a customer): This includes your email address, billing details and support communication.

information from the devices (device type, operating system, country and browser) used during the visit and more

Data collected includes referral sources, top pages, visit duration

support correspondence. Help Scout stores the emails

Plausible Analytics will collect information about your visitors.

Every HTTP request includes the IP address and User-Agent.

Contract: to provide the Plausible Analytics service, including account access, billing and essential functionality such as maintaining logged-in sessions

We use Plausible Analytics to collect some anonymous usage data for statistical purposes.

so we can send you invoices, updates or other essential information

Even though the purpose of Plausible Analytics is to measure website usage

This generates a random string used to calculate daily unique visitors.

We retain your information for as long as your account is active and as necessary to provide you with the service.

All your data will be permanently deleted without undue delay upon account deletion.

Old salts are deleted every 24 hours to prevent linking visitor information across days

The raw IP address and User-Agent are never stored in logs, databases or on disk.

This data is processed entirely within the European Union and never leaves the EU.

hosted on 100% renewable energy powered servers in Falkenstein, Germany.

Visitor data is processed and stored within the European Union on EU-owned infrastructure.

Standard Contractual Clauses approved by the European Commission.

Hetzner (European, Germany): server infrastructure and hosting

For more details, see our Data Processing Agreement .

You can delete your Plausible Analytics account at any time.

Access your personal data

Correct inaccurate data

Request deletion of your data

Object to processing where applicable

Plausible Analytics allows for and contributes to audits, including inspections, conducted by the customer or an independent auditor mandated by the customer.

Plausible Analytics assists the customer with data protection obligations and forwards data subject requests to the customer.

We promise we never sell your data: never have, never will.