Netomi privacy & data

Netomi is the "processor" and the Client is the "controller" as those terms are defined in the GDPR.

your name, gender and location (country and city)

your email address, date of birth, location, account or reservation number (as applicable)

the device's unique device identifier, operating system, mobile network information, and the device's telephone number

Our Services may collect real-time information about the location of your device, including GPS coordinates.

Usage Details. When you access and use our chatbot Services, we may automatically collect certain details of such access and use, including traffic data, logs, and other communication data

Such information may include your name, job title, company, phone number and email address.

We will only use your personal information (i) for the purpose you provided it, such as to present the Services and its content to you

to notify you about Netomi events, products or services, if you have opted in to receive such communications from us

for the purpose of aggregated statistical analysis regarding how you and others use our Services, in order to improve our Services

All personal information collected during a chatbot session is retained by Netomi only for the duration of your chatbot session and is deleted from Netomi files and servers when the chatbot session is closed.

We may retain data collected during a chatbot session that has been anonymized (so that it doesn't identify you or any other individual) indefinitely and use such data for analytical and other purposes.

Other personal information will be retained only for so long as reasonably necessary to provide our Services to you.

Our Services are provided using a platform and servers located in the United States.

The information we collect from you through the Services may be transferred to, stored at, and processed in the United States and other destinations outside the European Economic Area

Change, correct, or have us delete any personal information we have about you.

Obtain access to any personal information we have about you.

Change, correct, or have us delete any personal information we have about you.

Object to any processing of your personal information.

Receive your personal information from us in a structured, commonly used and machine-readable format

Opt out of any future contact from us (but you can always subsequently opt back in).

Express any concern you have about our use of your personal information.

We will not sell or rent your personal information to anyone.