Maxio privacy & data

We collect your name, job title, job function, the organization you represent, email address, and phone number when you establish an online account on our service platform as an account user

Subscriber Purchase Information Information about the products or services you purchased from our customers, such as the type of product or service, the date purchased, the price, and payment history

Device information about your device such as the operating system, time zone setting, language setting, browser settings, and browser plug ins

geolocation data collected by our web servers when you visit our websites or our online service platforms

time and duration of your visit on each page on our website and service platform, navigation path from page to page

Name and Contact Information of Visitors We will collect your name and other contact information that you may elect to provide as part of a communication with us

to operate our website – web servers, by their nature, must capture your IP address and information about your browser and device to display our site to you

for the performance of a contract for the products, items or services customers have purchased or of any other contract with us

to communicate with you as part of our marketing efforts – if you provide us with contact information we may use it to send you communications about our company, our products or services

to protect our information and systems from unauthorized actions that compromise their security or availability

Maxio may retain user personal information for a commercially reasonable time for backup, archival, or legal compliance and audit purposes.

Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Website

Maxio maintains industry standard administrative, technical and physical procedures to protect information stored in the servers we utilize, which are located in the United States.

Maxio complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) as set forth by the U.S. Department of Commerce.

We maintain a list of these third-party service providers (or “subprocessors” for purposes of our contractual data processing obligations with respect to our customers) at https://www.maxio.com/subprocessors

Please send us a request if you would like to know what personal data we have about you, or would like us to correct inaccurate data, delete your personal data, or restrict the use of your personal data.

Right of Access: You have the right to request, twice in a 12-month period, that we disclose to you the following information about you

Right of Deletion: You have the right to request that we delete any Personal Information about you which we have collected from you, subject to exceptions within the law.

Right to Correction: You have the right to request that we maintain accurate Personal Information about you and correct any Personal Information about you which we have collected from you, subject to exceptions within the law.

Right to object to processing: You may have the right to request that Maxio, or one of its subsidiaries, stop processing your personal information and/or to stop sending you marketing communications.

Right to data portability: In certain circumstances, you may have the right to be provided with your personal information in a structured, machine readable and commonly used format

We do not sell or share your Personal Information in exchange for monetary consideration; however, we may use third-party tools as described above, which may be interpreted as sharing your Personal Information.