Hoop privacy & data

At Hoop, Inc. ("Hoop", "us", "we", "our" or the "Company") we value your privacy

Account Information such as your name, email address, and password

Payment Information such as your billing address, phone number, credit card, debit card or other payment method

Device Data about your equipment, Usage Data about your browsing actions and patterns.

Login information; IP Address; Time stamps; Other operational data.

User generated content, or user derived content, including content relating to customer interactions or work.

Fulfill purchases of the Hoop Services;

Provide, develop and improve the Hoop Services;

For research and development in connection with the Hoop Services.

Hoop may also use your Personal Data to provide you with targeted marketing via advertisements or communications (such as newsletters).

In order to process your customer data and facilitate AI-based responses to customers, Hoop will send text to servers owned and operated by OpenAI, L.L.C.

We will only retain your Personal Data for as long as reasonably necessary for the purpose for which that data was collected and to the extent required by applicable law.

Your Personal Data may be transferred to, and maintained on, servers residing outside of your state, province, country or other governmental jurisdiction.

When we no longer need Personal Data, we will remove it from our systems and/or take steps to anonymize it.

If you have consented to our processing of your Personal Data, you have the right to withdraw your consent at any time.

You can make a request to exercise any of these rights in relation to your Personal Data by sending the request to legal@hoop.app .

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout