Hiver privacy & data

first and last name; user name and password

phone number; cell phone number; email address

billing address; postal address; bank information; credit card information

geolocation

internet protocol address; device IDs; device characteristics/operating system; browser type

Email information sender/recipient email addresses; display name; headers; subject; content/messages; folders/labels; timestamps; attachments

feature usage; administrative events (such as setting changes); browsing time; essential cookie information

audio recordings (voiceprints)

To provide you with our Services

To maintain and improve our Services

To send you communications related to our Services, such as newsletters, promotions, advertisements, and marketing information

To maintain and process records for tax and accounting purposes

We delete your personal information within fourteen (14) calendar days after termination of the access and use of the Platform

certain personal information may remain in our encrypted backups for a period of up to two (2) months after termination of the Platform

Gmail content/message and attachments will be deleted within one (1) hour of collection

The activity logs and capability-gap reports are stored for ninety (90) calendar days from date of creation.

We store this information on Amazon Web Services in the United States (us-west-2, Oregon).

If you reside outside of the United States, we will transfer your personal information to the United States, and we will put in place the required safeguards so that the transfer of your personal information complies with data protection laws.

The AI providers currently supported are named at hiverhq.com/third-party-subprocessors

You may delete your account with us at any time or you may request that we delete the personal information which we maintain about you.

You have a right to access your personal information that we collect, use, process, and store.

You have a right to correct your personal information that we collect, use, process, and store.

You have a right to delete your personal information that we collect, use, process, and store.

You may have a right to request that we restrict processing of your personal information under certain circumstances

You may have the right, if it is possible, given our then-current automated systems and data architecture, to receive your personal information in machine readable format

You may have the right, in limited circumstances, to object to our processing of your personal information.

you have the right to withdraw your consent by deleting your account.

You have a right to file a complaint with the appropriate government agency

We do not sell your personal information to third parties for a monetary payment or something else of values received in return. However, we may provide your personal information to third parties where we do not receive a monetary payment