Gloo privacy & data

Solo, which is owned and operated by Solo.io, Inc. (“Company” or “we” or “us”)

such as your name, email address, job title, employer, comments, suggestions, feedback, opinions, and media

may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location

chat logs, user queries, and interaction data

We may use your information to provide, operate and maintain our Services, and to improve, personalize and expand out Services.

We may use your information to process your transactions in connection with the Services.

including for customer service, to send you marketing and promotional e-mails

for fraud monitoring and prevention

such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns

All account data will be deleted within 90 days of the request.

Our servers are located in the United States.

the parties agree that by executing the DPA they also execute the Standard Contractual Clauses, which will be incorporated by reference and form an integral part of the DPA.

Subscriber Data Processing Agreement

To exercise your rights to deletion of your personal data under the GDPR, you can deactivate and purge your account by emailing privacy@solo.io.

If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by emailing privacy@solo.io.

In addition, you can object to the processing of your personal data, ask us to restrict the processing of your personal data, or request portability of your personal data.

if we have collected and process your personal data with your consent, then you can withdraw your consent at any time.

You have the right to opt-out of marketing communications we send you at any time.

You have the right to complain to a data protection authority about our collection and use of your personal data.

Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.