Conversica privacy & data

Identity information, such as your first name, last name, username, or similar identifier, and title, and date of birth.

Contact information, such as your business postal address, email address and telephone number.

Transaction information, such as your credit card or other payment and billing details.

geolocation data

Usage information, such as information about how you use the Service and interact with us.

This information may include information about the IP address of your computer, browser type, language, operating system, your mobile device, device ID, geolocation data

For quality assurance and training purposes we may monitor the Conversica AI-powered chat, email, and SMS exchanges you may have with us

To operate, maintain, administer, and improve the Service

For Marketing and Advertising Conversica, its designated service providers, or third-party advertisers or their advertising servers may also place or recognize unique cookies

For compliance, fraud prevention, and safety We use your personal information as we believe necessary or appropriate to

To create anonymous data used to improve the Service We may create anonymized data from personal information we collect.

Personal information is retained for as long as is necessary for the purpose(s) described in this Privacy Policy, or as may be permitted under applicable law.

we transfer Personal Information to the United States.

European Commission and UK government approved standard contractual clauses

Conversica complies with the EU-U.S. Data Privacy Framework program (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework program (Swiss-U.S. DPF)

Otherwise, to exercise a right related to your personal information, please contact us by e-mailing us at privacy@conversica.com

To access and request certain information about the processing of your personal information

To obtain a portable copy of your personal information

To correct personal information

To delete personal information

To restrict processing of certain personal information

To object to the processing of personal information

To withdraw consent, where this was the lawful reason for processing

To lodge a complaint with the relevant supervisory authority

Conversica does not sell any personal information of consumers, including individuals using the Service or this Site.