Abnormal AI privacy & data

Where the Service is made available to you through a Customer (e.g., your employer), the Customer is the administrator of the Service and responsible for the accounts and/or services over which it has control.

we may collect information, such as your name, email address, phone number, postal address, job title, and company name

Information about your computer or device (such as browser type and operating system)

Information about your activities within the Service, such as the pages or features you access or use

Information about your account (such as user ID, email address, or Internet Protocol (IP) address)

We may keep a record of your communications with us, such as video conference and call recordings, meeting transcripts, voicemail

credit card information will be provided to our third party service providers

To implement, provide, maintain, improve, and update the Service

For advertising purposes; for example, to display and measure advertising on third-party websites

To investigate security issues, prevent fraud, or combat the illegal, prohibited, or unauthorized uses of our Service

For billing, payment, or account management

Hosting and cloud service provider

Artificial intelligence-enabled functionality

Troubleshooting ticketing system and bug fixes

We retain the personal information described in this Privacy Notice for as long as needed to fulfill the purposes for which it was collected.

The processing location depends on the customer’s selected deployment region (for example, the United States or the European Union), or as otherwise agreed with Abnormal.

implementing the European Commission’s Standard Contractual Clauses for transfers of personal information from the European Economic Area or Switzerland

Abnormal complies with the EU-U.S. Data Privacy Framework (“EU-U.S. DPF”), the UK Extension to the EU-U.S. DPF (“UK Extension”), and the Swiss-U.S. Data Privacy Framework (“Swiss-U.S. DPF”)

Abnormal uses cloud providers to provide the Service. Please see our Subprocessor List for more details.

Abnormal also includes for our Customers a Data Processing Addendum (DPA) , accompanying our Cloud Terms of Service

When the purpose for which your personal information was collected no longer exists and there is no business or legal reason to retain your personal information, Abnormal will securely delete your data.

access, correct, or delete the personal information we maintain about you

receive a portable copy of such personal information

restrict or opt out of certain processing of your personal information, such as targeted advertising or profiling

You also have the right to withdraw your consent, to the extent we rely on consent to process your Personal Data.

allow third party partners (like our event sponsors) to send you marketing communications about their services, in accordance with your preferences