Netomi · Agentic Access

Netomi Agentic Access

x-agentic-access generated

Netomi exposes 67 API operations that an AI agent could call, of which 41 are state-changing ‘acting’ operations. This is a recommended x-agentic-access execution contract — the scope, audience, consequence tier, short-lived token constraints, and escalation each action should carry before it is handed to an autonomous agent.

By consequence: 26 read and 41 safety-critical.

41 operations are classed safety-critical and should require human-in-the-loop approval at runtime.

Contracts are classified heuristically from the provider’s OpenAPI and refresh on every APIs.io network build; audience is bound per deployment. The model follows Curity’s Access Intelligence (apidays Munich 2026). Browse every provider’s agent contracts at agentic-access.apis.io.

CompanyArtificial IntelligenceAgentic AICustomer ExperienceCustomer ServiceCustomer-SupportConversational AIChatbotsChatVoiceTelephonySDKMobile
Operations: 67 Acting: 41 Human-in-the-loop: 41 Method: generated

By consequence

read 26 safety-critical 41

Highest-consequence actions

The physical and safety-critical operations an agent could invoke — the ones that most warrant scoped tokens, tight TTLs, and escalation. Full per-operation contracts are in the source below.

MethodPathConsequenceHuman-in-loop
POST /v1/agentdesk/batch safety-critical required
POST /v1/agentdesk/batch/poll safety-critical required
POST /v1/agentdesk/webhook safety-critical required
POST /v1/agentdesk/webhook/form/submit safety-critical required
POST /v1/agentdesk/webhook/messages/poll safety-critical required
POST /v1/authorize/visitors safety-critical required
POST /v1/booking safety-critical required
POST /v1/ceaas/messages safety-critical required
POST /v1/facebook/webhook safety-critical required
POST /v1/facebook/webhook/singtelRoamingActivation/updateTolerancePriorityCost safety-critical required
POST /v1/firebase/messages safety-critical required
POST /v1/freshdesk/webhook safety-critical required
POST /v1/gladly/webhook safety-critical required
POST /v1/google/assistant/webhook safety-critical required
POST /v1/helpshift/webhook safety-critical required
POST /v1/nlu/poll safety-critical required
POST /v1/nlu/predict safety-critical required
PUT /v1/rate-limit safety-critical required
POST /v1/rate-limit safety-critical required
DELETE /v1/rate-limit safety-critical required
POST /v1/salesforce/webhook safety-critical required
POST /v1/salesforce/webhook/messages/poll safety-critical required
POST /v1/sprinklr/webhook safety-critical required
POST /v1/sprinklr/webhook/poll safety-critical required
POST /v1/sunshine-conversations/webhook safety-critical required

Source

Agentic Access

Raw ↑ 
generated: '2026-08-01'
method: generated
source: openapi/netomi-agentdesk-openapi.json
description: Recommended x-agentic-access execution contracts, classified heuristically from
  the OpenAPI. A governance starting point for exposing this API to AI agents — review and bind
  audience per deployment. See research/curity/agentic-governance/.
summary:
  operations: 67
  by_action_class:
    connected: 26
    acting: 41
  by_consequence:
    read: 26
    safety-critical: 41
  human_in_the_loop_required: 41
operations:
- path: /v1/rate-limit
  method: get
  operationId: fetchRateConfig
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /v1/rate-limit
  method: put
  operationId: updatedRateConfig
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v1/rate-limit
  method: post
  operationId: saveRateConfig
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v1/rate-limit
  method: delete
  operationId: deleteRateConfig
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v2/webhook/event
  method: post
  operationId: triggerWebHookEvent
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v2/test-utterances/bulk
  method: post
  operationId: submitRequest
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v2/test-utterances/bulk/poll
  method: post
  operationId: pollScript
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v2/query-analyzer
  method: post
  operationId: submitRequest_1
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v2/messages
  method: get
  operationId: getResponse
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /v2/messages
  method: post
  operationId: conversationEngineAsync
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v1/zoho/webhook
  method: get
  operationId: subscribe
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /v1/zoho/webhook
  method: post
  operationId: conversationEngineAsync_1
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v1/zoho/webhook/{botRefId}
  method: get
  operationId: subscribeWithBotRefId
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /v1/zoho/webhook/{botRefId}
  method: post
  operationId: conversationEngineAsyncWithBotRefId
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v1/zendesk/webhook
  method: post
  operationId: conversationEngineAsync_2
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v1/zendesk-chat/response
  method: post
  operationId: getStructuredResponse
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v1/zendesk-chat/publish-social
  method: post
  operationId: publishToSocialOutbound
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v1/zendesk-chat/poll
  method: post
  operationId: getResponse_1
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v1/webhook/generic_agent_desk_response
  method: post
  operationId: message
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v1/webhook/events
  method: post
  operationId: event
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v1/webhook/
  method: post
  operationId: messagesPost
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v1/webhook
  method: post
  operationId: messagesPost_1
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v1/twitter/webhook/{appId}
  method: get
  operationId: subscribe_1
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /v1/twitter/webhook/{appId}
  method: post
  operationId: messagesPost_2
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v1/sunshine-conversations/webhook
  method: post
  operationId: conversationEngineAsync_3
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v1/sprinklr/webhook
  method: post
  operationId: conversationEngineAsync_4
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v1/sprinklr/webhook/poll
  method: post
  operationId: postResponse
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v1/salesforce/webhook
  method: post
  operationId: conversationEngineAsync_5
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v1/salesforce/webhook/messages/poll
  method: post
  operationId: postResponse_1
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v1/nlu/predict
  method: post
  operationId: postRequest
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v1/nlu/poll
  method: post
  operationId: pollResponse
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v1/helpshift/webhook
  method: post
  operationId: conversationEngineAsync_6
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v1/google/assistant/webhook
  method: post
  operationId: googleAssistantPost
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v1/gladly/webhook
  method: get
  operationId: ping
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /v1/gladly/webhook
  method: post
  operationId: conversationEngineAsync_7
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v1/freshdesk/webhook
  method: post
  operationId: conversationEngineAsync_8
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v1/firebase/messages
  method: get
  operationId: getResponse_2
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /v1/firebase/messages
  method: post
  operationId: conversationEngineAsync_9
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v1/facebook/webhook
  method: get
  operationId: subscribe_2
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /v1/facebook/webhook
  method: post
  operationId: messagesPost_3
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v1/facebook/webhook/singtelRoamingActivation/updateTolerancePriorityCost
  method: post
  operationId: updateTolerancePriorityCost
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v1/ceaas/messages
  method: get
  operationId: getResponse_3
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /v1/ceaas/messages
  method: post
  operationId: conversationEngineAsync_10
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v1/booking
  method: post
  operationId: bookingConfirmation
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v1/authorize/visitors
  method: post
  operationId: messagesPost_4
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v1/agentdesk/webhook
  method: post
  operationId: conversationEngineAsync_11
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v1/agentdesk/webhook/messages/poll
  method: post
  operationId: postResponse_2
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v1/agentdesk/webhook/form/submit
  method: post
  operationId: submitForm
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v1/agentdesk/batch
  method: post
  operationId: conversationEngineAsync_12
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v1/agentdesk/batch/poll
  method: post
  operationId: postResponse_3
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /v3/ceaas/messages
  method: get
  operationId: getResponse_4
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /v2/webhook/history/{conversationId}
  method: get
  operationId: getConversationHistory
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /v2/ceaas/messages
  method: get
  operationId: getResponse_5
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /v1/zendesk-chat/re-activate
  method: get
  operationId: reActivate
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /v1/zendesk-chat/de-activate
  method: get
  operationId: deActivate
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /v1/zendesk-chat/check-status/{botRefId}
  method: get
  operationId: checkStatusAll
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /v1/zendesk-chat/check-status-all
  method: get
  operationId: checkStatusAll_1
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /v1/zendesk-chat/activate
  method: get
  operationId: activate
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /v1/webhook/history/{conversationId}
  method: get
  operationId: getConversationHistory_1
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /v1/track
  method: get
  operationId: assets
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /v1/salesforce/webhook/messages
  method: get
  operationId: getResponse_6
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /v1/platform/status
  method: get
  operationId: statusAPI
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /v1/oauth/redirect
  method: get
  operationId: oAuthRedirect
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /v1/helpshift/quick-reply
  method: get
  operationId: helpShiftQuickReply
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /v1/ceaas/historical/messages
  method: get
  operationId: getHistoricalConversation
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /v1/agentdesk/webhook/messages
  method: get
  operationId: getResponse_7
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /ceaas/v1/health/{secretId}
  method: get
  operationId: healthCheck
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none

Work with this as data

Every access contract here is available over the APIs.io API and to AI agents over MCP. Agentic Access is not yet its own endpoint on the v1 API. Reach it through catalog search and the tag graph, or the MCP server.

MCP server

One button, every client — Claude, Cursor, VS Code and the rest.

https://apis.io/mcp

Tools for agentic access

3 MCP tools reach this
  • apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
  • resolveTurn a domain, URL or GitHub org into the provider it belongs to.
  • find_cohortsEvery scored population of providers in the catalog.
All 92 tools

Call it yourself

curl for this page
Search the catalog 
curl "https://apis.io/api/v1/search?q=netomi-agentic-access&limit=10"
Everything under a tag 
curl "https://apis.io/api/v1/tags/netomi-agentic-access"

Discovery needs no key. Ratings and market analysis are Pro.

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A second provider on the same verified email joins the account you already have.