Genesys · Agentic Access

Genesys Agentic Access

x-agentic-access generated

Genesys exposes 3180 API operations that an AI agent could call, of which 1702 are state-changing ‘acting’ operations. This is a recommended x-agentic-access execution contract — the scope, audience, consequence tier, short-lived token constraints, and escalation each action should carry before it is handed to an autonomous agent.

By consequence: 1478 read, 1545 write, 90 physical, and 67 safety-critical.

67 operations are classed safety-critical and should require human-in-the-loop approval at runtime.

Contracts are classified heuristically from the provider’s OpenAPI and refresh on every APIs.io network build; audience is bound per deployment. The model follows Curity’s Access Intelligence (apidays Munich 2026). Browse every provider’s agent contracts at agentic-access.apis.io.

CompanySoftwareContact CenterCustomer ExperienceCCaaSTelephonyConversational AIWorkforce ManagementCloud CommunicationsCPaaS
Operations: 3180 Acting: 1702 Human-in-the-loop: 67 Method: generated

By consequence

read 1478 write 1545 physical 90 safety-critical 67

Highest-consequence actions

The physical and safety-critical operations an agent could invoke — the ones that most warrant scoped tokens, tight TTLs, and escalation. Full per-operation contracts are in the source below.

MethodPathConsequenceHuman-in-loop
POST /api/v2/architect/emergencygroups safety-critical required
PUT /api/v2/architect/emergencygroups/{emergencyGroupId} safety-critical required
DELETE /api/v2/architect/emergencygroups/{emergencyGroupId} safety-critical required
POST /api/v2/architect/systemprompts/{promptId}/resources safety-critical required
PUT /api/v2/architect/systemprompts/{promptId}/resources/{languageCode} safety-critical required
DELETE /api/v2/architect/systemprompts/{promptId}/resources/{languageCode} safety-critical required
POST /api/v2/authorization/policies/targets/{targetName} safety-critical required
PUT /api/v2/authorization/policies/targets/{targetName} safety-critical required
DELETE /api/v2/authorization/policies/targets/{targetName}/subject/{subjectId} safety-critical required
POST /api/v2/authorization/policies/targets/{targetName}/validate safety-critical required
PUT /api/v2/authorization/policies/{policyId} safety-critical required
POST /api/v2/carrierservices/integrations/emergencylocations/me safety-critical required
POST /api/v2/casemanagement/cases/{caseId}/terminate/jobs safety-critical required
POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/snippet/record safety-critical required
PATCH /api/v2/conversations/emails/{conversationId}/messages/draft safety-critical required
POST /api/v2/conversations/{conversationId}/assign safety-critical required
DELETE /api/v2/conversations/{conversationId}/participants/{participantId}/screenmonitors/sessions/{screenMonitoringId} safety-critical required
DELETE /api/v2/diagnostics/logcapture/browser/users/{userId} safety-critical required
DELETE /api/v2/emails/settings/threading safety-critical required
DELETE /api/v2/flows/instances/settings/loglevels/default safety-critical required
POST /api/v2/learning/assignments/{assignmentId}/reset safety-critical required
DELETE /api/v2/outbound/campaigns/{campaignId}/progress safety-critical required
POST /api/v2/outbound/campaigns/{campaignId}/stop safety-critical required
DELETE /api/v2/outbound/messagingcampaigns/{messagingCampaignId}/progress safety-critical required
POST /api/v2/outbound/messagingcampaigns/{messagingCampaignId}/stop safety-critical required

Source

Agentic Access

Raw ↑ 
generated: '2026-07-19'
method: generated
source: openapi/genesys-platform-api-openapi-original.json
description: Recommended x-agentic-access execution contracts, classified heuristically from
  the OpenAPI. A governance starting point for exposing this API to AI agents — review and bind
  audience per deployment. See research/curity/agentic-governance/.
summary:
  operations: 3180
  by_action_class:
    acting: 1702
    connected: 1478
  by_consequence:
    write: 1545
    read: 1478
    safety-critical: 67
    physical: 90
  human_in_the_loop_required: 67
operations:
- path: /api/v2/events/conversations
  method: post
  operationId: postEventsConversations
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - conversations
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/events/users/routingstatus
  method: post
  operationId: postEventsUsersRoutingstatus
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - routing
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/events/users/presence
  method: post
  operationId: postEventsUsersPresence
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - presence
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/authorization/divisions/home
  method: get
  operationId: getAuthorizationDivisionsHome
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - authorization
    - authorization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/authorization/divisions/limit
  method: get
  operationId: getAuthorizationDivisionsLimit
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - authorization
    - authorization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/authorization/divisions/{divisionId}
  method: get
  operationId: getAuthorizationDivision
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - authorization
    - authorization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/authorization/divisions/{divisionId}
  method: put
  operationId: putAuthorizationDivision
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - authorization
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/authorization/divisions/{divisionId}
  method: delete
  operationId: deleteAuthorizationDivision
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - authorization
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/authorization/divisions/{divisionId}/restore
  method: post
  operationId: postAuthorizationDivisionRestore
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - authorization
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/authorization/divisions/deleted
  method: get
  operationId: getAuthorizationDivisionsDeleted
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - authorization
    - authorization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/authorization/divisions/query
  method: get
  operationId: getAuthorizationDivisionsQuery
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - authorization
    - authorization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/authorization/divisions
  method: get
  operationId: getAuthorizationDivisions
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - authorization
    - authorization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/authorization/divisions
  method: post
  operationId: postAuthorizationDivisions
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - authorization
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/authorization/policies/targets/{targetName}
  method: get
  operationId: getAuthorizationPoliciesTarget
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - authorization
    - authorization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/authorization/policies/targets/{targetName}
  method: post
  operationId: postAuthorizationPoliciesTarget
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    scope:
    - authorization
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /api/v2/authorization/policies/targets/{targetName}
  method: put
  operationId: putAuthorizationPoliciesTarget
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    scope:
    - authorization
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /api/v2/authorization/policies/targets/{targetName}/validate
  method: post
  operationId: postAuthorizationPoliciesTargetValidate
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    scope:
    - authorization
    - authorization:readonly
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /api/v2/authorization/policies
  method: get
  operationId: getAuthorizationPolicies
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - authorization
    - authorization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/authorization/policies/subject/{subjectId}
  method: get
  operationId: getAuthorizationPoliciesSubjectSubjectId
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - authorization
    - authorization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/authorization/policies/targets/{targetName}/subject/{subjectId}
  method: get
  operationId: getAuthorizationPoliciesTargetSubjectSubjectId
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - authorization
    - authorization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/authorization/policies/targets/{targetName}/subject/{subjectId}
  method: delete
  operationId: deleteAuthorizationPoliciesTargetSubjectSubjectId
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    scope:
    - authorization
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /api/v2/authorization/policies/{policyId}
  method: get
  operationId: getAuthorizationPolicy
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - authorization
    - authorization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/authorization/policies/{policyId}
  method: put
  operationId: putAuthorizationPolicy
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    scope:
    - authorization
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /api/v2/authorization/policies/{policyId}/attributes
  method: get
  operationId: getAuthorizationPolicyAttributes
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - authorization
    - authorization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/authorization/policies/{policyId}/simulate
  method: post
  operationId: postAuthorizationPolicySimulate
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - authorization
    - authorization:readonly
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/authorization/policies/targets
  method: get
  operationId: getAuthorizationPoliciesTargets
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - authorization
    - authorization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/authorization/divisionspermitted/me
  method: get
  operationId: getAuthorizationDivisionspermittedMe
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - authorization
    - authorization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/authorization/divisionspermitted/paged/me
  method: get
  operationId: getAuthorizationDivisionspermittedPagedMe
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - authorization
    - authorization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/authorization/divisionspermitted/paged/{subjectId}
  method: get
  operationId: getAuthorizationDivisionspermittedPagedSubjectId
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - authorization
    - authorization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/authorization/permissions
  method: get
  operationId: getAuthorizationPermissions
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - authorization
    - authorization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/authorization/products
  method: get
  operationId: getAuthorizationProducts
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - authorization
    - authorization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/users/{userId}/verifiers
  method: get
  operationId: getUserVerifiers
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - users
    - users:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/users/{userId}/verifiers/{verifierId}
  method: put
  operationId: putUserVerifier
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - users
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/users/{userId}/verifiers/{verifierId}
  method: delete
  operationId: deleteUserVerifier
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - users
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/adfs
  method: get
  operationId: getIdentityprovidersAdfs
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - identity-providers
    - identity-providers:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/identityproviders/adfs
  method: put
  operationId: putIdentityprovidersAdfs
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/adfs
  method: delete
  operationId: deleteIdentityprovidersAdfs
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/cic
  method: get
  operationId: getIdentityprovidersCic
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - identity-providers
    - identity-providers:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/identityproviders/cic
  method: put
  operationId: putIdentityprovidersCic
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/cic
  method: delete
  operationId: deleteIdentityprovidersCic
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/gsuite
  method: get
  operationId: getIdentityprovidersGsuite
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - identity-providers
    - identity-providers:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/identityproviders/gsuite
  method: put
  operationId: putIdentityprovidersGsuite
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/gsuite
  method: delete
  operationId: deleteIdentityprovidersGsuite
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/generic
  method: get
  operationId: getIdentityprovidersGeneric
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - identity-providers
    - identity-providers:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/identityproviders/generic
  method: put
  operationId: putIdentityprovidersGeneric
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/generic
  method: delete
  operationId: deleteIdentityprovidersGeneric
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/identitynow
  method: get
  operationId: getIdentityprovidersIdentitynow
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - identity-providers
    - identity-providers:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/identityproviders/identitynow
  method: put
  operationId: putIdentityprovidersIdentitynow
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/identitynow
  method: delete
  operationId: deleteIdentityprovidersIdentitynow
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders
  method: get
  operationId: getIdentityproviders
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - identity-providers
    - identity-providers:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/identityproviders
  method: post
  operationId: postIdentityproviders
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/{providerId}
  method: get
  operationId: getIdentityprovider
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - identity-providers
    - identity-providers:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/identityproviders/{providerId}
  method: put
  operationId: putIdentityprovider
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/{providerId}
  method: delete
  operationId: deleteIdentityprovider
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/oauth/authorizations/{clientId}
  method: get
  operationId: getOauthAuthorization
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - oauth
    - oauth:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/oauth/authorizations
  method: get
  operationId: getOauthAuthorizations
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - oauth
    - oauth:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/oauth/scopes/{scopeId}
  method: get
  operationId: getOauthScope
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - oauth
    - oauth:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/oauth/scopes
  method: get
  operationId: getOauthScopes
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - oauth
    - oauth:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/identityproviders/okta
  method: get
  operationId: getIdentityprovidersOkta
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - identity-providers
    - identity-providers:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/identityproviders/okta
  method: put
  operationId: putIdentityprovidersOkta
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/okta
  method: delete
  operationId: deleteIdentityprovidersOkta
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/onelogin
  method: get
  operationId: getIdentityprovidersOnelogin
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - identity-providers
    - identity-providers:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/identityproviders/onelogin
  method: put
  operationId: putIdentityprovidersOnelogin
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/onelogin
  method: delete
  operationId: deleteIdentityprovidersOnelogin
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/ping
  method: get
  operationId: getIdentityprovidersPing
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - identity-providers
    - identity-providers:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/identityproviders/ping
  method: put
  operationId: putIdentityprovidersPing
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/ping
  method: delete
  operationId: deleteIdentityprovidersPing
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/purecloud
  method: get
  operationId: getIdentityprovidersPurecloud
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - identity-providers
    - identity-providers:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/identityproviders/purecloud
  method: put
  operationId: putIdentityprovidersPurecloud
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/purecloud
  method: delete
  operationId: deleteIdentityprovidersPurecloud
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/pureengage
  method: get
  operationId: getIdentityprovidersPureengage
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - identity-providers
    - identity-providers:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/identityproviders/pureengage
  method: put
  operationId: putIdentityprovidersPureengage
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/pureengage
  method: delete
  operationId: deleteIdentityprovidersPureengage
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/salesforce
  method: get
  operationId: getIdentityprovidersSalesforce
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - identity-providers
    - identity-providers:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/identityproviders/salesforce
  method: put
  operationId: putIdentityprovidersSalesforce
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/salesforce
  method: delete
  operationId: deleteIdentityprovidersSalesforce
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/organizations/embeddedintegration
  method: get
  operationId: getOrganizationsEmbeddedintegration
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - organization
    - organization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/organizations/embeddedintegration
  method: put
  operationId: putOrganizationsEmbeddedintegration
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - organization
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/organizations/ipaddressauthentication
  method: get
  operationId: getOrganizationsIpaddressauthentication
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - organization
    - organization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/organizations/ipaddressauthentication
  method: put
  operationId: putOrganizationsIpaddressauthentication
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - organization
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/organizations/whitelist
  method: get
  operationId: getOrganizationsWhitelist
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - organization
    - organization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/organizations/whitelist
  method: put
  operationId: putOrganizationsWhitelist
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - organization
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/organizations/authentication/settings
  method: get
  operationId: getOrganizationsAuthenticationSettings
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - organization
    - organization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/organizations/authentication/settings
  method: patch
  operationId: patchOrganizationsAuthenticationSettings
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - organization
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/tokens/me
  method: get
  operationId: getTokensMe
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - user-basic-info
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/tokens/me
  method: head
  operationId: headTokensMe
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - user-basic-info
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/tokens/me
  method: delete
  operationId: deleteTokensMe
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - user-basic-info
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/tokens/{userId}
  method: delete
  operationId: deleteToken
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - user-basic-info
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/users/agentui/agents/autoanswer/{agentId}/settings
  method: get
  operationId: getUsersAgentuiAgentsAutoanswerAgentIdSettings
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - users
    - users:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/users/agentui/agents/autoanswer/{agentId}/settings
  method: put
  operationId: putUsersAgentuiAgentsAutoanswerAgentIdSettings
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - users
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/u

# --- truncated at 32 KB (1179 KB total) ---
# Full source: https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/agentic-access/genesys-agentic-access.yml