Genesys · Agentic Access

Genesys Agentic Access

x-agentic-access generated

Genesys exposes 3324 API operations that an AI agent could call, of which 1609 are state-changing ‘acting’ operations. This is a recommended x-agentic-access execution contract — the scope, audience, consequence tier, short-lived token constraints, and escalation each action should carry before it is handed to an autonomous agent.

By consequence: 1715 read, 1448 write, 90 physical, and 71 safety-critical.

71 operations are classed safety-critical and should require human-in-the-loop approval at runtime.

Contracts are classified heuristically from the provider’s OpenAPI and refresh on every APIs.io network build; audience is bound per deployment. The model follows Curity’s Access Intelligence (apidays Munich 2026). Browse every provider’s agent contracts at agentic-access.apis.io.

CompanySoftwareContact CenterCustomer ExperienceCCaaSTelephonyConversational AIWorkforce ManagementCloud CommunicationsCPaaSCustomer Service
Operations: 3324 Acting: 1609 Human-in-the-loop: 71 Method: generated

By consequence

read 1715 write 1448 physical 90 safety-critical 71

Highest-consequence actions

The physical and safety-critical operations an agent could invoke — the ones that most warrant scoped tokens, tight TTLs, and escalation. Full per-operation contracts are in the source below.

MethodPathConsequenceHuman-in-loop
POST /api/v2/architect/emergencygroups safety-critical required
PUT /api/v2/architect/emergencygroups/{emergencyGroupId} safety-critical required
DELETE /api/v2/architect/emergencygroups/{emergencyGroupId} safety-critical required
POST /api/v2/architect/systemprompts/{promptId}/resources safety-critical required
PUT /api/v2/architect/systemprompts/{promptId}/resources/{languageCode} safety-critical required
DELETE /api/v2/architect/systemprompts/{promptId}/resources/{languageCode} safety-critical required
POST /api/v2/authorization/policies/targets/{targetName} safety-critical required
PUT /api/v2/authorization/policies/targets/{targetName} safety-critical required
DELETE /api/v2/authorization/policies/targets/{targetName}/subject/{subjectId} safety-critical required
POST /api/v2/authorization/policies/targets/{targetName}/validate safety-critical required
PUT /api/v2/authorization/policies/{policyId} safety-critical required
POST /api/v2/carrierservices/integrations/emergencylocations/me safety-critical required
POST /api/v2/casemanagement/cases/{caseId}/terminate/jobs safety-critical required
POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/snippet/record safety-critical required
PATCH /api/v2/conversations/emails/{conversationId}/messages/draft safety-critical required
DELETE /api/v2/conversations/{conversationId}/participants/{participantId}/screenmonitors/sessions/{screenMonitoringId} safety-critical required
DELETE /api/v2/diagnostics/logcapture/browser/users/{userId} safety-critical required
DELETE /api/v2/emails/settings/threading safety-critical required
DELETE /api/v2/emails/settings/threading safety-critical required
DELETE /api/v2/flows/instances/settings/loglevels/default safety-critical required
POST /api/v2/learning/assignments/{assignmentId}/reset safety-critical required
DELETE /api/v2/outbound/campaigns/{campaignId}/progress safety-critical required
POST /api/v2/outbound/campaigns/{campaignId}/stop safety-critical required
DELETE /api/v2/outbound/messagingcampaigns/{messagingCampaignId}/progress safety-critical required
POST /api/v2/outbound/messagingcampaigns/{messagingCampaignId}/stop safety-critical required

Source

Agentic Access

Raw ↑ 
generated: '2026-09-23'
method: generated
source: openapi/genesys-agent-assistants-api-openapi.yml, openapi/genesys-agent-copilot-api-openapi.yml,
  openapi/genesys-agent-ui-api-openapi.yml, openapi/genesys-ai-studio-api-openapi.yml, openapi/genesys-alerting-api-openapi.yml,
  openapi/genesys-analytics-api-openapi.yml, openapi/genesys-architect-api-openapi.yml, openapi/genesys-assistant-copilot-variations-api-openapi.yml,
  openapi/genesys-audit-api-openapi.yml, openapi/genesys-authorization-api-openapi.yml, openapi/genesys-background-assistant-api-openapi.yml,
  openapi/genesys-billing-api-openapi.yml, openapi/genesys-business-rules-api-openapi.yml, openapi/genesys-carrier-services-api-openapi.yml,
  openapi/genesys-case-management-api-openapi.yml, openapi/genesys-chat-api-openapi.yml, openapi/genesys-coaching-api-openapi.yml,
  openapi/genesys-content-management-api-openapi.yml, openapi/genesys-conversations-api-openapi.yml,
  openapi/genesys-data-extensions-api-openapi.yml, openapi/genesys-data-privacy-api-openapi.yml,
  openapi/genesys-downloads-api-openapi.yml, openapi/genesys-emails-api-openapi.yml, openapi/genesys-employee-engagement-api-openapi.yml,
  openapi/genesys-events-api-openapi.yml, openapi/genesys-external-contacts-api-openapi.yml,
  openapi/genesys-fax-api-openapi.yml, openapi/genesys-flows-api-openapi.yml, openapi/genesys-gamification-api-openapi.yml,
  openapi/genesys-general-data-protection-regulation-api-openapi.yml, openapi/genesys-geolocation-api-openapi.yml,
  openapi/genesys-greetings-api-openapi.yml, openapi/genesys-groups-api-openapi.yml, openapi/genesys-identity-provider-api-openapi.yml,
  openapi/genesys-infrastructure-as-code-api-openapi.yml, openapi/genesys-integrations-api-openapi.yml,
  openapi/genesys-intents-api-openapi.yml, openapi/genesys-journey-api-openapi.yml, openapi/genesys-knowledge-api-openapi.yml,
  openapi/genesys-language-understanding-api-openapi.yml, openapi/genesys-languages-api-openapi.yml,
  openapi/genesys-learning-api-openapi.yml, openapi/genesys-license-api-openapi.yml, openapi/genesys-locations-api-openapi.yml,
  openapi/genesys-log-capture-api-openapi.yml, openapi/genesys-messaging-api-openapi.yml, openapi/genesys-mobile-devices-api-openapi.yml,
  openapi/genesys-notifications-api-openapi.yml, openapi/genesys-oauth-api-openapi.yml, openapi/genesys-objects-api-openapi.yml,
  openapi/genesys-operational-events-api-openapi.yml, openapi/genesys-organization-api-openapi.yml,
  openapi/genesys-organization-authorization-api-openapi.yml, openapi/genesys-outbound-api-openapi.yml,
  openapi/genesys-presence-api-openapi.yml, openapi/genesys-process-automation-api-openapi.yml,
  openapi/genesys-quality-api-openapi.yml, openapi/genesys-recording-api-openapi.yml, openapi/genesys-response-management-api-openapi.yml,
  openapi/genesys-routing-api-openapi.yml, openapi/genesys-scim-api-openapi.yml, openapi/genesys-screen-monitoring-api-openapi.yml,
  openapi/genesys-scripts-api-openapi.yml, openapi/genesys-search-api-openapi.yml, openapi/genesys-settings-api-openapi.yml,
  openapi/genesys-social-media-api-openapi.yml, openapi/genesys-speech-text-analytics-api-openapi.yml,
  openapi/genesys-stations-api-openapi.yml, openapi/genesys-suggest-api-openapi.yml, openapi/genesys-task-management-api-openapi.yml,
  openapi/genesys-teams-api-openapi.yml, openapi/genesys-telephony-api-openapi.yml, openapi/genesys-telephony-providers-edge-api-openapi.yml,
  openapi/genesys-textbots-api-openapi.yml, openapi/genesys-tokens-api-openapi.yml, openapi/genesys-uploads-api-openapi.yml,
  openapi/genesys-usage-api-openapi.yml, openapi/genesys-user-recordings-api-openapi.yml, openapi/genesys-users-api-openapi.yml,
  openapi/genesys-users-rules-api-openapi.yml, openapi/genesys-utilities-api-openapi.yml, openapi/genesys-voicemail-api-openapi.yml,
  openapi/genesys-web-deployments-api-openapi.yml, openapi/genesys-webchat-api-openapi.yml,
  openapi/genesys-webmessaging-api-openapi.yml, openapi/genesys-widgets-api-openapi.yml, openapi/genesys-workforce-management-api-openapi.yml
description: Recommended x-agentic-access execution contracts, classified heuristically from
  the OpenAPI. A governance starting point for exposing this API to AI agents — review and bind
  audience per deployment. See research/curity/agentic-governance/.
summary:
  operations: 3324
  by_action_class:
    connected: 1715
    acting: 1609
  by_consequence:
    read: 1715
    write: 1448
    safety-critical: 71
    physical: 90
  human_in_the_loop_required: 71
operations:
- path: /api/v2/assistants/agentchecklists/languages
  method: get
  operationId: getAssistantsAgentchecklistsLanguages
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - assistants
    - assistants:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/assistants/agentchecklists/{agentChecklistId}
  method: get
  operationId: getAssistantsAgentchecklist
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - assistants
    - assistants:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/assistants/agentchecklists/{agentChecklistId}
  method: put
  operationId: putAssistantsAgentchecklist
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - assistants
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/assistants/agentchecklists/{agentChecklistId}
  method: delete
  operationId: deleteAssistantsAgentchecklist
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - assistants
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/assistants/agentchecklists
  method: get
  operationId: getAssistantsAgentchecklists
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - assistants
    - assistants:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/assistants/agentchecklists
  method: post
  operationId: postAssistantsAgentchecklists
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - assistants
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/assistants/{assistantId}/queues/{queueId}
  method: get
  operationId: getAssistantQueue
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - assistants
    - assistants:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/assistants/{assistantId}/queues/{queueId}
  method: put
  operationId: putAssistantQueue
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - assistants
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/assistants/{assistantId}/queues/{queueId}
  method: delete
  operationId: deleteAssistantQueue
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - assistants
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/assistants/{assistantId}/queues/{queueId}/users/jobs/{jobId}
  method: get
  operationId: getAssistantQueueUsersJob
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - assistants
    - assistants:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/assistants/{assistantId}/queues/{queueId}/users/jobs
  method: post
  operationId: postAssistantQueueUsersJobs
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - assistants
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/assistants/{assistantId}/queues/{queueId}/users/bulk/add
  method: post
  operationId: postAssistantQueueUsersBulkAdd
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - assistants
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/assistants/{assistantId}/queues/{queueId}/users/bulk/remove
  method: post
  operationId: postAssistantQueueUsersBulkRemove
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - assistants
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/assistants/{assistantId}/queues/{queueId}/users/query
  method: post
  operationId: postAssistantQueueUsersQuery
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - assistants
    - assistants:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/assistants/{assistantId}/queues
  method: get
  operationId: getAssistantQueues
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - assistants
    - assistants:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/assistants/{assistantId}/queues
  method: delete
  operationId: deleteAssistantQueues
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - assistants
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/assistants/{assistantId}/queues
  method: patch
  operationId: patchAssistantQueues
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - assistants
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/assistants/{assistantId}
  method: get
  operationId: getAssistant
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - assistants
    - assistants:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/assistants/{assistantId}
  method: delete
  operationId: deleteAssistant
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - assistants
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/assistants/{assistantId}
  method: patch
  operationId: patchAssistant
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - assistants
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/assistants
  method: get
  operationId: getAssistants
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - assistants
    - assistants:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/assistants
  method: post
  operationId: postAssistants
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - assistants
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/assistants/queues
  method: get
  operationId: getAssistantsQueues
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - assistants
    - assistants:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/assistants/{assistantId}/copilot
  method: get
  operationId: getAssistantCopilot
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - assistants
    - assistants:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/assistants/{assistantId}/copilot
  method: put
  operationId: putAssistantCopilot
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - assistants
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/assistants/copilot/featuresupport
  method: get
  operationId: getAssistantsCopilotFeaturesupport
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - assistants
    - assistants:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/users/agentui/agents/autoanswer/{agentId}/settings
  method: get
  operationId: getUsersAgentuiAgentsAutoanswerAgentIdSettings
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - users
    - users:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/users/agentui/agents/autoanswer/{agentId}/settings
  method: put
  operationId: putUsersAgentuiAgentsAutoanswerAgentIdSettings
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - users
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/users/agentui/agents/autoanswer/{agentId}/settings
  method: delete
  operationId: deleteUsersAgentuiAgentsAutoanswerAgentIdSettings
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - users
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/users/agentui/agents/autoanswer/{agentId}/settings
  method: patch
  operationId: patchUsersAgentuiAgentsAutoanswerAgentIdSettings
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - users
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/conversations/summaries/preview
  method: post
  operationId: postConversationsSummariesPreview
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - ai-studio
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/conversations/summaries/settings
  method: get
  operationId: getConversationsSummariesSettings
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - ai-studio
    - ai-studio:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/conversations/summaries/settings
  method: post
  operationId: postConversationsSummariesSettings
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - ai-studio
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/conversations/summaries/settings/{summarySettingId}
  method: get
  operationId: getConversationsSummariesSetting
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - ai-studio
    - ai-studio:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/conversations/summaries/settings/{summarySettingId}
  method: put
  operationId: putConversationsSummariesSetting
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - ai-studio
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/conversations/summaries/settings/{summarySettingId}
  method: delete
  operationId: deleteConversationsSummariesSetting
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - ai-studio
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/guides/{guideId}
  method: get
  operationId: getGuide
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - ai-studio
    - ai-studio:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/guides/{guideId}
  method: patch
  operationId: patchGuide
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - ai-studio
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/guides/{guideId}/jobs
  method: delete
  operationId: deleteGuideJobs
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - ai-studio
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/guides/{guideId}/jobs/{jobId}
  method: get
  operationId: getGuideJob
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - ai-studio
    - ai-studio:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/guides/{guideId}/sessions/{guideSessionId}/turns
  method: post
  operationId: postGuideSessionTurns
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - ai-studio
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/guides/{guideId}/versions/{versionId}
  method: get
  operationId: getGuideVersion
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - ai-studio
    - ai-studio:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/guides/{guideId}/versions/{versionId}
  method: patch
  operationId: patchGuideVersion
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - ai-studio
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/guides/{guideId}/versions/{versionId}/jobs
  method: post
  operationId: postGuideVersionJobs
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - ai-studio
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/guides/{guideId}/versions/{versionId}/jobs/{jobId}
  method: get
  operationId: getGuideVersionJob
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - ai-studio
    - ai-studio:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/guides/{guideId}/versions
  method: post
  operationId: postGuideVersions
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - ai-studio
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/guides/jobs
  method: post
  operationId: postGuidesJobs
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - ai-studio
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/guides/jobs/{jobId}
  method: get
  operationId: getGuidesJob
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - ai-studio
    - ai-studio:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/guides
  method: get
  operationId: getGuides
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - ai-studio
    - ai-studio:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/guides
  method: post
  operationId: postGuides
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - ai-studio
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/guides/uploads
  method: post
  operationId: postGuidesUploads
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - ai-studio
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/alerting/alerts/{alertId}
  method: get
  operationId: getAlertingAlert
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - alerting
    - alerting:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/alerting/alerts/{alertId}
  method: put
  operationId: putAlertingAlert
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - alerting
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/alerting/alerts/{alertId}
  method: delete
  operationId: deleteAlertingAlert
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - alerting
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/alerting/alerts/{alertId}
  method: patch
  operationId: patchAlertingAlert
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - alerting
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/alerting/alerts/bulk
  method: patch
  operationId: patchAlertingAlertsBulk
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - alerting
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/alerting/alerts/query
  method: post
  operationId: postAlertingAlertsQuery
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - alerting
    - alerting:readonly
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/alerting/alerts/all
  method: delete
  operationId: deleteAlertingAlertsAll
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - alerting
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/alerting/alerts/all
  method: patch
  operationId: patchAlertingAlertsAll
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - alerting
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/alerting/rules/{ruleId}
  method: get
  operationId: getAlertingRule
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - alerting
    - alerting:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/alerting/rules/{ruleId}
  method: put
  operationId: putAlertingRule
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - alerting
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/alerting/rules/{ruleId}
  method: delete
  operationId: deleteAlertingRule
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - alerting
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/alerting/rules/bulk
  method: patch
  operationId: patchAlertingRulesBulk
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - alerting
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/alerting/rules/bulk/remove
  method: post
  operationId: postAlertingRulesBulkRemove
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - alerting
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/alerting/rules/query
  method: post
  operationId: postAlertingRulesQuery
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - alerting
    - alerting:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/alerting/rules
  method: post
  operationId: postAlertingRules
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - alerting
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/analytics/actions/aggregates/jobs
  method: post
  operationId: postAnalyticsActionsAggregatesJobs
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - analytics
    - analytics:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/analytics/actions/aggregates/jobs/{jobId}
  method: get
  operationId: getAnalyticsActionsAggregatesJob
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - analytics
    - analytics:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/analytics/actions/aggregates/jobs/{jobId}
  method: delete
  operationId: deleteAnalyticsActionsAggregatesJob
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - analytics
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/analytics/actions/aggregates/query
  method: post
  operationId: postAnalyticsActionsAggregatesQuery
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - analytics
    - analytics:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/analytics/actions/aggregates/jobs/{jobId}/results
  method: get
  operationId: getAnalyticsActionsAggregatesJobResults
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - analytics
    - analytics:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/analytics/agentcopilots/aggregates/query
  method: post
  operationId: postAnalyticsAgentcopilotsAggregatesQuery
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - analytics
    - analytics:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/analytics/agents/{userId}/status
  method: get
  operationId: getAnalyticsAgentStatus
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - analytics
    - analytics:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/analytics/agents/status/counts
  method: post
  operationId: postAnalyticsAgentsStatusCounts
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - analytics
    - analytics:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/analytics/agents/status/query
  method: post
  operationId: postAnalyticsAgentsStatusQuery
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - analytics
    - analytics:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/analytics/bots/aggregates/query
  method: post
  operationId: postAnalyticsBotsAggregatesQuery
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - analytics
    - analytics:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/analytics/bots/aggregates/jobs
  method: post
  operationId: postAnalyticsBotsAggregatesJobs
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - analytics
    - analytics:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/analytics/bots/aggregates/jobs/{jobId}
  method: get
  operationId: getAnalyticsBotsAggregatesJob
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - analytics
    - analytics:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/analytics/bots/aggregates/jobs/{jobId}
  method: delete
  operationId: deleteAnalyticsBotsAggregatesJob
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - analytics
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/analytics/bots/aggregates/jobs/{jobId}/results
  method: get
  operationId: getAnalyticsBotsAggregatesJobResults
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - analytics
    - analytics:readonly
    token:
      max-ttl: 3600
    audit: none


# --- truncated at 32 KB (1214 KB total) ---
# Full source: https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/agentic-access/genesys-agentic-access.yml

Work with this as data

Every access contract here is available over the APIs.io API and to AI agents over MCP. Agentic Access is not yet its own endpoint on the v1 API. Reach it through catalog search and the tag graph, or the MCP server.

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https://apis.io/mcp

Tools for agentic access

3 MCP tools reach this
  • apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
  • resolveTurn a domain, URL or GitHub org into the provider it belongs to.
  • find_cohortsEvery scored population of providers in the catalog.
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curl "https://apis.io/api/v1/search?q=genesys-agentic-access&limit=10"
Everything under a tag 
curl "https://apis.io/api/v1/tags/genesys-agentic-access"

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