Genesys · Agentic Access

Genesys Agentic Access

x-agentic-access generated

Genesys exposes 3180 API operations that an AI agent could call, of which 1702 are state-changing ‘acting’ operations. This is a recommended x-agentic-access execution contract — the scope, audience, consequence tier, short-lived token constraints, and escalation each action should carry before it is handed to an autonomous agent.

By consequence: 1478 read, 1545 write, 90 physical, and 67 safety-critical.

67 operations are classed safety-critical and should require human-in-the-loop approval at runtime.

Contracts are classified heuristically from the provider’s OpenAPI and refresh on every APIs.io network build; audience is bound per deployment. The model follows Curity’s Access Intelligence (apidays Munich 2026). Browse every provider’s agent contracts at agentic-access.apis.io.

CompanySoftwareContact CenterCustomer ExperienceCCaaSTelephonyConversational AIWorkforce ManagementCloud CommunicationsCPaaS
Operations: 3180 Acting: 1702 Human-in-the-loop: 67 Method: generated

By consequence

read 1478 write 1545 physical 90 safety-critical 67

Highest-consequence actions

The physical and safety-critical operations an agent could invoke — the ones that most warrant scoped tokens, tight TTLs, and escalation. Full per-operation contracts are in the source below.

MethodPathConsequenceHuman-in-loop
POST /api/v2/architect/emergencygroups safety-critical required
PUT /api/v2/architect/emergencygroups/{emergencyGroupId} safety-critical required
DELETE /api/v2/architect/emergencygroups/{emergencyGroupId} safety-critical required
POST /api/v2/architect/systemprompts/{promptId}/resources safety-critical required
PUT /api/v2/architect/systemprompts/{promptId}/resources/{languageCode} safety-critical required
DELETE /api/v2/architect/systemprompts/{promptId}/resources/{languageCode} safety-critical required
POST /api/v2/authorization/policies/targets/{targetName} safety-critical required
PUT /api/v2/authorization/policies/targets/{targetName} safety-critical required
DELETE /api/v2/authorization/policies/targets/{targetName}/subject/{subjectId} safety-critical required
POST /api/v2/authorization/policies/targets/{targetName}/validate safety-critical required
PUT /api/v2/authorization/policies/{policyId} safety-critical required
POST /api/v2/carrierservices/integrations/emergencylocations/me safety-critical required
POST /api/v2/casemanagement/cases/{caseId}/terminate/jobs safety-critical required
POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/snippet/record safety-critical required
PATCH /api/v2/conversations/emails/{conversationId}/messages/draft safety-critical required
POST /api/v2/conversations/{conversationId}/assign safety-critical required
DELETE /api/v2/conversations/{conversationId}/participants/{participantId}/screenmonitors/sessions/{screenMonitoringId} safety-critical required
DELETE /api/v2/diagnostics/logcapture/browser/users/{userId} safety-critical required
DELETE /api/v2/emails/settings/threading safety-critical required
DELETE /api/v2/flows/instances/settings/loglevels/default safety-critical required
POST /api/v2/learning/assignments/{assignmentId}/reset safety-critical required
DELETE /api/v2/outbound/campaigns/{campaignId}/progress safety-critical required
POST /api/v2/outbound/campaigns/{campaignId}/stop safety-critical required
DELETE /api/v2/outbound/messagingcampaigns/{messagingCampaignId}/progress safety-critical required
POST /api/v2/outbound/messagingcampaigns/{messagingCampaignId}/stop safety-critical required

Source

Agentic Access

Raw ↑ 
generated: '2026-07-19'
method: generated
source: openapi/genesys-platform-api-openapi-original.json
description: Recommended x-agentic-access execution contracts, classified heuristically from
  the OpenAPI. A governance starting point for exposing this API to AI agents — review and bind
  audience per deployment. See research/curity/agentic-governance/.
summary:
  operations: 3180
  by_action_class:
    acting: 1702
    connected: 1478
  by_consequence:
    write: 1545
    read: 1478
    safety-critical: 67
    physical: 90
  human_in_the_loop_required: 67
operations:
- path: /api/v2/events/conversations
  method: post
  operationId: postEventsConversations
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - conversations
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/events/users/routingstatus
  method: post
  operationId: postEventsUsersRoutingstatus
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - routing
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/events/users/presence
  method: post
  operationId: postEventsUsersPresence
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - presence
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/authorization/divisions/home
  method: get
  operationId: getAuthorizationDivisionsHome
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - authorization
    - authorization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/authorization/divisions/limit
  method: get
  operationId: getAuthorizationDivisionsLimit
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - authorization
    - authorization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/authorization/divisions/{divisionId}
  method: get
  operationId: getAuthorizationDivision
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - authorization
    - authorization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/authorization/divisions/{divisionId}
  method: put
  operationId: putAuthorizationDivision
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - authorization
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/authorization/divisions/{divisionId}
  method: delete
  operationId: deleteAuthorizationDivision
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - authorization
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/authorization/divisions/{divisionId}/restore
  method: post
  operationId: postAuthorizationDivisionRestore
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - authorization
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/authorization/divisions/deleted
  method: get
  operationId: getAuthorizationDivisionsDeleted
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - authorization
    - authorization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/authorization/divisions/query
  method: get
  operationId: getAuthorizationDivisionsQuery
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - authorization
    - authorization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/authorization/divisions
  method: get
  operationId: getAuthorizationDivisions
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - authorization
    - authorization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/authorization/divisions
  method: post
  operationId: postAuthorizationDivisions
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - authorization
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/authorization/policies/targets/{targetName}
  method: get
  operationId: getAuthorizationPoliciesTarget
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - authorization
    - authorization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/authorization/policies/targets/{targetName}
  method: post
  operationId: postAuthorizationPoliciesTarget
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    scope:
    - authorization
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /api/v2/authorization/policies/targets/{targetName}
  method: put
  operationId: putAuthorizationPoliciesTarget
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    scope:
    - authorization
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /api/v2/authorization/policies/targets/{targetName}/validate
  method: post
  operationId: postAuthorizationPoliciesTargetValidate
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    scope:
    - authorization
    - authorization:readonly
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /api/v2/authorization/policies
  method: get
  operationId: getAuthorizationPolicies
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - authorization
    - authorization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/authorization/policies/subject/{subjectId}
  method: get
  operationId: getAuthorizationPoliciesSubjectSubjectId
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - authorization
    - authorization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/authorization/policies/targets/{targetName}/subject/{subjectId}
  method: get
  operationId: getAuthorizationPoliciesTargetSubjectSubjectId
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - authorization
    - authorization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/authorization/policies/targets/{targetName}/subject/{subjectId}
  method: delete
  operationId: deleteAuthorizationPoliciesTargetSubjectSubjectId
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    scope:
    - authorization
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /api/v2/authorization/policies/{policyId}
  method: get
  operationId: getAuthorizationPolicy
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - authorization
    - authorization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/authorization/policies/{policyId}
  method: put
  operationId: putAuthorizationPolicy
  x-agentic-access:
    action-class: acting
    consequence: safety-critical
    subject: required
    scope:
    - authorization
    audience: null
    token:
      max-ttl: 120
      exchange: true
      purpose-required: true
      proof-of-possession: true
    escalation:
      human-in-the-loop: required
    audit: required
- path: /api/v2/authorization/policies/{policyId}/attributes
  method: get
  operationId: getAuthorizationPolicyAttributes
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - authorization
    - authorization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/authorization/policies/{policyId}/simulate
  method: post
  operationId: postAuthorizationPolicySimulate
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - authorization
    - authorization:readonly
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/authorization/policies/targets
  method: get
  operationId: getAuthorizationPoliciesTargets
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - authorization
    - authorization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/authorization/divisionspermitted/me
  method: get
  operationId: getAuthorizationDivisionspermittedMe
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - authorization
    - authorization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/authorization/divisionspermitted/paged/me
  method: get
  operationId: getAuthorizationDivisionspermittedPagedMe
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - authorization
    - authorization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/authorization/divisionspermitted/paged/{subjectId}
  method: get
  operationId: getAuthorizationDivisionspermittedPagedSubjectId
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - authorization
    - authorization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/authorization/permissions
  method: get
  operationId: getAuthorizationPermissions
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - authorization
    - authorization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/authorization/products
  method: get
  operationId: getAuthorizationProducts
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - authorization
    - authorization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/users/{userId}/verifiers
  method: get
  operationId: getUserVerifiers
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - users
    - users:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/users/{userId}/verifiers/{verifierId}
  method: put
  operationId: putUserVerifier
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - users
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/users/{userId}/verifiers/{verifierId}
  method: delete
  operationId: deleteUserVerifier
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - users
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/adfs
  method: get
  operationId: getIdentityprovidersAdfs
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - identity-providers
    - identity-providers:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/identityproviders/adfs
  method: put
  operationId: putIdentityprovidersAdfs
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/adfs
  method: delete
  operationId: deleteIdentityprovidersAdfs
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/cic
  method: get
  operationId: getIdentityprovidersCic
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - identity-providers
    - identity-providers:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/identityproviders/cic
  method: put
  operationId: putIdentityprovidersCic
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/cic
  method: delete
  operationId: deleteIdentityprovidersCic
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/gsuite
  method: get
  operationId: getIdentityprovidersGsuite
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - identity-providers
    - identity-providers:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/identityproviders/gsuite
  method: put
  operationId: putIdentityprovidersGsuite
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/gsuite
  method: delete
  operationId: deleteIdentityprovidersGsuite
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/generic
  method: get
  operationId: getIdentityprovidersGeneric
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - identity-providers
    - identity-providers:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/identityproviders/generic
  method: put
  operationId: putIdentityprovidersGeneric
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/generic
  method: delete
  operationId: deleteIdentityprovidersGeneric
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/identitynow
  method: get
  operationId: getIdentityprovidersIdentitynow
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - identity-providers
    - identity-providers:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/identityproviders/identitynow
  method: put
  operationId: putIdentityprovidersIdentitynow
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/identitynow
  method: delete
  operationId: deleteIdentityprovidersIdentitynow
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders
  method: get
  operationId: getIdentityproviders
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - identity-providers
    - identity-providers:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/identityproviders
  method: post
  operationId: postIdentityproviders
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/{providerId}
  method: get
  operationId: getIdentityprovider
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - identity-providers
    - identity-providers:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/identityproviders/{providerId}
  method: put
  operationId: putIdentityprovider
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/{providerId}
  method: delete
  operationId: deleteIdentityprovider
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/oauth/authorizations/{clientId}
  method: get
  operationId: getOauthAuthorization
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - oauth
    - oauth:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/oauth/authorizations
  method: get
  operationId: getOauthAuthorizations
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - oauth
    - oauth:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/oauth/scopes/{scopeId}
  method: get
  operationId: getOauthScope
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - oauth
    - oauth:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/oauth/scopes
  method: get
  operationId: getOauthScopes
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - oauth
    - oauth:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/identityproviders/okta
  method: get
  operationId: getIdentityprovidersOkta
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - identity-providers
    - identity-providers:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/identityproviders/okta
  method: put
  operationId: putIdentityprovidersOkta
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/okta
  method: delete
  operationId: deleteIdentityprovidersOkta
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/onelogin
  method: get
  operationId: getIdentityprovidersOnelogin
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - identity-providers
    - identity-providers:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/identityproviders/onelogin
  method: put
  operationId: putIdentityprovidersOnelogin
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/onelogin
  method: delete
  operationId: deleteIdentityprovidersOnelogin
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/ping
  method: get
  operationId: getIdentityprovidersPing
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - identity-providers
    - identity-providers:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/identityproviders/ping
  method: put
  operationId: putIdentityprovidersPing
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/ping
  method: delete
  operationId: deleteIdentityprovidersPing
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/purecloud
  method: get
  operationId: getIdentityprovidersPurecloud
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - identity-providers
    - identity-providers:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/identityproviders/purecloud
  method: put
  operationId: putIdentityprovidersPurecloud
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/purecloud
  method: delete
  operationId: deleteIdentityprovidersPurecloud
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/pureengage
  method: get
  operationId: getIdentityprovidersPureengage
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - identity-providers
    - identity-providers:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/identityproviders/pureengage
  method: put
  operationId: putIdentityprovidersPureengage
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/pureengage
  method: delete
  operationId: deleteIdentityprovidersPureengage
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/salesforce
  method: get
  operationId: getIdentityprovidersSalesforce
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - identity-providers
    - identity-providers:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/identityproviders/salesforce
  method: put
  operationId: putIdentityprovidersSalesforce
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/identityproviders/salesforce
  method: delete
  operationId: deleteIdentityprovidersSalesforce
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - identity-providers
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/organizations/embeddedintegration
  method: get
  operationId: getOrganizationsEmbeddedintegration
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - organization
    - organization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/organizations/embeddedintegration
  method: put
  operationId: putOrganizationsEmbeddedintegration
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - organization
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/organizations/ipaddressauthentication
  method: get
  operationId: getOrganizationsIpaddressauthentication
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - organization
    - organization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/organizations/ipaddressauthentication
  method: put
  operationId: putOrganizationsIpaddressauthentication
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - organization
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/organizations/whitelist
  method: get
  operationId: getOrganizationsWhitelist
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - organization
    - organization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/organizations/whitelist
  method: put
  operationId: putOrganizationsWhitelist
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - organization
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/organizations/authentication/settings
  method: get
  operationId: getOrganizationsAuthenticationSettings
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - organization
    - organization:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/organizations/authentication/settings
  method: patch
  operationId: patchOrganizationsAuthenticationSettings
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - organization
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/tokens/me
  method: get
  operationId: getTokensMe
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - user-basic-info
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/tokens/me
  method: head
  operationId: headTokensMe
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - user-basic-info
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/tokens/me
  method: delete
  operationId: deleteTokensMe
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - user-basic-info
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/tokens/{userId}
  method: delete
  operationId: deleteToken
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - user-basic-info
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/users/agentui/agents/autoanswer/{agentId}/settings
  method: get
  operationId: getUsersAgentuiAgentsAutoanswerAgentIdSettings
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    scope:
    - users
    - users:readonly
    token:
      max-ttl: 3600
    audit: none
- path: /api/v2/users/agentui/agents/autoanswer/{agentId}/settings
  method: put
  operationId: putUsersAgentuiAgentsAutoanswerAgentIdSettings
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    scope:
    - users
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v2/u

# --- truncated at 32 KB (1179 KB total) ---
# Full source: https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/agentic-access/genesys-agentic-access.yml

Work with this as data

Every access contract here is available over the APIs.io API and to AI agents over MCP. Agentic Access is not yet its own endpoint on the v1 API. Reach it through catalog search and the tag graph, or the MCP server.

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Tools for agentic access

3 MCP tools reach this
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