Zenvia · Service Levels

Zenvia service levels

Figures are quoted from the pages listed in sources. Guarantees are what the provider promises. Observed figures are what the provider reports about itself. APIs.io runs no monitors and has not measured or verified any of them. Read 2026-11-02.

Not an SLA4OAI document. This provider has no OpenAPI, which the format requires.

Promised uptime

Commitments on the provider's own SLA page.

Not checked: we hold no SLA page for this provider.

Reported uptime

What the provider says about itself, usually on its status page. It is not a promise, and periods differ, so don't compare or rank these.

100% API Zenvia 100.00% uptime

Zenvia Customer Cloud: API Zenvia · 90d · source

100% Canal WhatsApp 100.00% uptime

Zenvia Customer Cloud: Canal WhatsApp · 90d · source

100% Canal SMS 100.00% uptime

Zenvia Customer Cloud: Canal SMS · 90d · source

100% Canal Email 100.00% uptime

Zenvia Customer Cloud: Canal Email · 90d · source

100% Canal RCS 100.00% uptime

Zenvia Customer Cloud: Canal RCS · 90d · source

100% Canal Web 100.00% uptime

Zenvia Customer Cloud: Canal Web · 90d · source

100% Plataforma Web 100.00% uptime

Zenvia Customer Cloud: Plataforma Web · 90d · source

100% Atendimento Comercial - Converter 100.00% uptime

Zenvia Customer Cloud: Atendimento Comercial - Converter · 90d · source

100% Atedimento de Suporte - Servir 100.00% uptime

Zenvia Customer Cloud: Atedimento de Suporte - Servir · 90d · source

100% Chatbots 100.00% uptime

Zenvia Customer Cloud: Chatbots · 90d · source

100% Automações - Nutrir / Microjornandas 100.00% uptime

Zenvia Customer Cloud: Automações - Nutrir / Microjornandas · 90d · source

100% Zenvia Conversion 2 services API 100.00% uptime

Zenvia Conversion: API · 90d · source

99.83% Core 99.83% uptime

Zenvia Conversion: Core · 90d · source

100% Zenvia Movidesk 2 services API 100.00% uptime

Zenvia Movidesk: API · 90d · source

100% Zenvia Docs 2 services API 100.00% uptime

Zenvia Docs: API · 90d · source

100% Zenvia NLU 2 services API 100.00% uptime

Zenvia NLU: API · 90d · source

100% Zenvia Chat 2 services API 100.00% uptime

Zenvia Chat: API · 90d · source

99.98% Core 99.98% uptime

Zenvia Chat: Core · 90d · source

100% Zenvia Bots 2 services API 100.00% uptime

Zenvia Bots: API · 90d · source

100% Zenvia Sensedata 3 services API 100.00% uptime

Zenvia Sensedata: API · 90d · source

100% Integração 100.00% uptime

Zenvia Sensedata: Integração · 90d · source

Document

Download YAML · format: SLA4OAI 1.0.0 Draft, extended with x-apis-io-*