Webscale Networks · Service Levels

Webscale Networks service levels

Figures are quoted from the pages listed in sources. Guarantees are what the provider promises. Observed figures are what the provider reports about itself. APIs.io runs no monitors and has not measured or verified any of them. Read 2026-11-02.

Promised uptime

Commitments on the provider's own SLA page.

99.98% Should Company fail to achieve 99.98% Service Availability for the Webscale Services over a calendar month, Customer shall have the right to receive the applicable Service Level Credit as set forth in the table below.
Webscale Services · calendar month · source
Credits: Customer shall have the right to receive the applicable Service Level Credit as set forth in the table below. *At no point shall the cumulative Service Level Credits issued to the Customer for one month exceed the monthly Fees paid to Company by Customer. Service Level Credits shall be applied against the next invoice.
Response: For Critical Errors (as defined below), customer support personnel are available 24X7 with a 15-minute guaranteed response time.

Reported uptime

What the provider says about itself, usually on its status page. It is not a promise, and periods differ, so don't compare or rank these.

Not checked: we read no status page for this provider.

Document

Download YAML · format: SLA4OAI 1.0.0 Draft, extended with x-apis-io-*