Vonage · Service Levels

Vonage service levels

Synthetic. SYNTHETIC BASE. No service level was found on the provider's pages, or none was checked. This document was generated from its published plans and rate limits to start a conversation. It holds no uptime promise and no measurement, and it is not a statement by the provider.

Promised uptime

Commitments on the provider's own SLA page.

Not checked: we hold no SLA page for this provider.

Reported uptime

What the provider says about itself, usually on its status page. It is not a promise, and periods differ, so don't compare or rank these.

Not checked: we read no status page for this provider.

Limits as documented

All API keys are set with 30 API requests per second throughput restriction by default.
per API key · POST /sms/{format}
The maximum throughput is 3 calls per second (CPS).
per account, shared across all Voice products · POST /v1/calls
Throughput is set at account level and by default is 30 Verify API requests per second.
per account
Vonage lets you send your API request to manage your Numbers at a rate of 3 API requests per second (180 API requests per minute).
per account
For the /account/numbers endpoint it is 1 per second.
per account · GET /account/numbers
Vonage lets you send your API request to manage your Numbers at a rate of 170 API requests per second
per account · POST /v1/redact/transaction
Synchronous Request : 10 requests per second.
per account
Asynchronous Requests : 5 requests per second.
per account
Our Messages API sandbox has a limit of 1 message per second and 100 messages per month for all channels.
per API key (sandbox)
Our Messages API sandbox has a limit of 1 message per second and 100 messages per month for all channels.
per API key (sandbox)
US Short code 40 MMS per second
per sender number
Toll-Free Numbers 40 MMS per second
per sender number

Document

Download YAML · format: SLA4OAI 1.0.0 Draft, extended with x-apis-io-*