PointClickCare · Service Levels
PointClickCare service levels
Figures are quoted from the pages listed in sources. Guarantees are what the provider promises. Observed figures are what the provider reports about itself. APIs.io runs no monitors and has not measured or verified any of them. Read 2026-11-02.
Promised uptime
Commitments on the provider's own SLA page.
Not checked: we hold no SLA page for this provider.
Reported uptime
What the provider says about itself, usually on its status page. It is not a promise, and periods differ, so don't compare or rank these.
100.0% National Care Collaboration Network Availability 100.00%
99.99% National Care Collaboration Network Availability 99.99%
100.0% National Care Collaboration Network SFTP Availability 100.00%
99.93% National Care Collaboration Network - NYP Availability 99.93%
99.99% National Care Collaboration Network - NYP Availability 99.99%
100.0% National Care Collaboration Network - NYP Availability 100.00%
100.0% ISO-E Senior Care EHR Application Availability (includes planned and unplanned downtime) 100.00%
99.87% ISO-E Senior Care EHR Application Availability (includes planned and unplanned downtime) 99.87%
99.97% ISO-E Senior Care EHR Application Availability (includes planned and unplanned downtime) 99.97%
99.83% ISO-G Senior Care EHR Application Availability (includes planned and unplanned downtime) 99.83%
99.96% ISO-G Senior Care EHR Application Availability (includes planned and unplanned downtime) 99.96%
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