PingCAP · Service Levels

PingCAP service levels

Figures are quoted from the pages listed in sources. Guarantees are what the provider promises. Observed figures are what the provider reports about itself. APIs.io runs no monitors and has not measured or verified any of them. Read 2026-11-02.

Promised uptime

Commitments on the provider's own SLA page.

99.99% monthly uptime percentage of at least 99.99% for TiDB Cloud Dedicated clusters and Premium instances

TiDB Cloud Dedicated clusters and Premium instances · monthly billing cycle · source

99.9% 99.9% for TiDB Cloud Starter instances during any monthly billing cycle

TiDB Cloud Starter instances · monthly billing cycle · source

99.99% at least 99.99% for TiDB Cloud Essential instances with regional HA

TiDB Cloud Essential instances with regional HA · monthly billing cycle · source

99.9% 99.9% for TiDB Cloud Essential instances with zonal HA during any monthly billing cycle

TiDB Cloud Essential instances with zonal HA · monthly billing cycle · source

99.95% at least 99.95% for TiDB Cloud Lake Dedicated clusters

TiDB Cloud Lake Dedicated clusters · monthly billing cycle · source

99.9% 99.9% for TiDB Cloud Lake Business clusters

TiDB Cloud Lake Business clusters · monthly billing cycle · source

99% 99% for TiDB Cloud Lake Personal clusters

TiDB Cloud Lake Personal clusters · monthly billing cycle · source

Reported uptime

What the provider says about itself, usually on its status page. It is not a promise, and periods differ, so don't compare or rank these.

Not checked: we read no status page for this provider.

Document

Download YAML · format: SLA4OAI 1.0.0 Draft, extended with x-apis-io-*