Octen · Service Levels

Octen service levels

Figures are quoted from the pages listed in sources. Guarantees are what the provider promises. Observed figures are what the provider reports about itself. APIs.io runs no monitors and has not measured or verified any of them. Read 2026-11-02.

Promised uptime

Commitments on the provider's own SLA page.

99.9% Octen.AI will use commercially reasonable efforts to make the Service available with a Monthly Uptime Percentage of at least 99.9% during each calendar month.
Octen API endpoints · calendar month · source
Credits: If the Monthly Uptime Percentage for any calendar month falls below 99.9%, the Customer is eligible for a Service Credit applied against the subscription fees actually paid for that month: Monthly Uptime Percentage Service Credit 99.0% – < 99.9% 10% of monthly subscription fees < 99.0% 25% of monthly subscription fees

Reported uptime

What the provider says about itself, usually on its status page. It is not a promise, and periods differ, so don't compare or rank these.

100% Octen Web Site Status 100.00% uptime
Octen Web Site · source
100% Octen Dashboard Status 100.00% uptime
Octen Dashboard · source
100% Octen Search API Status 100.00% uptime
Octen Search API · source
100% Octen Embedding API Status 100.00% uptime
Octen Embedding API · source
100% Octen Model Gateway Status 100.00% uptime
Octen Model Gateway · source
100% Octen BroadSearch API Status 100.00% uptime
Octen BroadSearch API · source
100% Octen Extract API Status 100.00% uptime
Octen Extract API · source
100% Octen VL-Embedding API Status 100.00% uptime
Octen VL-Embedding API · source

Limits as documented

| Base | 20 |
per-account · /broad-search, /search, /news-search, /business-search
Image Search, Video Search, and Answer share a single QPS limit equal to your subscription tier's QPS, in a separate bucket from the search APIs above.
per-account · /image-search, /video-search, /answer
| Free / Base | 1,000,000 | 200,000 |
per-account · /embedding
| `standard` | 2,000 |
per-account · /extract
| `auto` | 500 |
per-account · /extract
| `advanced` | 200 |
per-account · /extract
| RPM | 300 |
per-model · /v1/chat/completions
| TPM | 2,000,000 |
per-model · /v1/chat/completions
Only a single concurrent request is supported.
per-account · /v1/research
When creating an API key, you may configure an additional rate limit for that key.
per-key
| Free | 10 |
per-account · /broad-search, /search, /news-search, /business-search
| Builder | 50 |
per-account · /broad-search, /search, /news-search, /business-search
| Builder | 2,500,000 | 500,000 |
per-account · /embedding
| Pro | 200 |
per-account · /broad-search, /search, /news-search, /business-search
| Pro | 10,000,000 | 2,000,000 |
per-account · /embedding
| Max | 500 |
per-account · /broad-search, /search, /news-search, /business-search
| Max | 25,000,000 | 5,000,000 |
per-account · /embedding

Document

Download YAML · format: SLA4OAI 1.0.0 Draft, extended with x-apis-io-*