Factory · Service Levels

Factory service levels

Figures are quoted from the pages listed in sources. Guarantees are what the provider promises. Observed figures are what the provider reports about itself. APIs.io runs no monitors and has not measured or verified any of them. Read 2026-11-02.

Not an SLA4OAI document. This provider has no OpenAPI, which the format requires.

Promised uptime

Commitments on the provider's own SLA page.

99% Factory will use reasonable commercial efforts with the intent that Services will be available and operational to Customer for 99% of all Scheduled Availability Time.

source

Credits: In the event of any unexcused downtime, Factory will credit the prorated amount to the Customer’s next monthly invoice.

Reported uptime

What the provider says about itself, usually on its status page. It is not a promise, and periods differ, so don't compare or rank these.

Not checked: we read no status page for this provider.

Document

Download YAML · format: SLA4OAI 1.0.0 Draft, extended with x-apis-io-*