Depict · Service Levels

Depict service levels

Figures are quoted from the pages listed in sources. Guarantees are what the provider promises. Observed figures are what the provider reports about itself. APIs.io runs no monitors and has not measured or verified any of them. Read 2026-11-02.

Promised uptime

Commitments on the provider's own SLA page.

Not checked: we hold no SLA page for this provider.

Reported uptime

What the provider says about itself, usually on its status page. It is not a promise, and periods differ, so don't compare or rank these.

100.0% API - Shopper Facing · 2 components 100.0% uptime
API - Shopper Facing · source
99.99% Collections / Search 99.99% uptime
Collections / Search · source
100.0% Recommendations 100.0% uptime
Recommendations · source
100.0% Portal (app.depict.ai) 100.0% uptime
Portal (app.depict.ai) · source
100.0% Portal (Supergrid merchandising app) 100.0% uptime
Portal (Supergrid merchandising app) · source
100.0% Ingestion (Supergrid merchandising app) 100.0% uptime
Ingestion (Supergrid merchandising app) · source
100.0% Ingestion (Centra & Custom Shopify apps) 100.0% uptime
Ingestion (Centra & Custom Shopify apps) · source

Document

Download YAML · format: SLA4OAI 1.0.0 Draft, extended with x-apis-io-*