Conduit · Service Levels

Conduit service levels

Figures are quoted from the pages listed in sources. Guarantees are what the provider promises. Observed figures are what the provider reports about itself. APIs.io runs no monitors and has not measured or verified any of them. Read 2026-11-02.

Promised uptime

Commitments on the provider's own SLA page.

99% Conduit will use commercially reasonable efforts to ensure that the Monthly Availability Percentage for the Service is at least 99%
calendar month · source
Credits: Actual Availability Service Credit 97.5 – 99% 5% 95 – 97.5% 10% <95% 20%
Response: within eight (8) hours from the time at which Conduit receives notice of an Error from Customer through Conduit’s standard support channels, if during Conduit’s normal business hours (Monday-Friday, 8:00am – 6:00pm Pacific), or (ii) within eight (8) hours of the start of the next business day, if outside of normal business hours
99.99% up to 99.99% for Enterprise Tier Customers
calendar month · source

Reported uptime

What the provider says about itself, usually on its status page. It is not a promise, and periods differ, so don't compare or rank these.

100% App 100 % uptime
App · Aug 2026 - Nov 2026 · source
100% Website 100 % uptime
Website · Aug 2026 - Nov 2026 · source
99.97% Mainnet Chains 3 components 99.97 % uptime
Mainnet Chains · Aug 2026 - Nov 2026 · source
99.97% Agglayer CDK - Mainnets 99.97 % uptime
Agglayer CDK - Mainnets · Aug 2026 - Nov 2026 · source
99.97% Arbitrum - Mainnets 99.97 % uptime
Arbitrum - Mainnets · Aug 2026 - Nov 2026 · source
99.97% Optimism - Mainnets 99.97 % uptime
Optimism - Mainnets · Aug 2026 - Nov 2026 · source
99.97% Testnet Chains 3 components 99.97 % uptime
Testnet Chains · Aug 2026 - Nov 2026 · source
99.97% Agglayer CDK - Testnets 99.97 % uptime
Agglayer CDK - Testnets · Aug 2026 - Nov 2026 · source
99.97% Arbitrum - Testnets 99.97 % uptime
Arbitrum - Testnets · Aug 2026 - Nov 2026 · source
99.97% Optimism - Testnets 99.97 % uptime
Optimism - Testnets · Aug 2026 - Nov 2026 · source
99.97% Upstream Dependency 99.97 % uptime
Upstream Dependency · Aug 2026 - Nov 2026 · source

Document

Download YAML · format: SLA4OAI 1.0.0 Draft, extended with x-apis-io-*