Clerk · Service Levels

Clerk service levels

Figures are quoted from the pages listed in sources. Guarantees are what the provider promises. Observed figures are what the provider reports about itself. APIs.io runs no monitors and has not measured or verified any of them. Read 2026-11-02.

Promised uptime

Commitments on the provider's own SLA page.

Not checked: we hold no SLA page for this provider.

Reported uptime

What the provider says about itself, usually on its status page. It is not a promise, and periods differ, so don't compare or rank these.

99.97% Authentication & User 99.97 % uptime
Authentication & User · Aug 2026 - Nov 2026 · source
100% Machine authentication 100 % uptime
Machine authentication · Aug 2026 - Nov 2026 · source
100% Webhooks 100 % uptime
Webhooks · Aug 2026 - Nov 2026 · source
100% Hosted UIs (Account Portal) 100 % uptime
Hosted UIs (Account Portal) · Aug 2026 - Nov 2026 · source
100% Session management 100 % uptime
Session management · Aug 2026 - Nov 2026 · source
100% Multi-tenant authentication 100 % uptime
Multi-tenant authentication · Aug 2026 - Nov 2026 · source
100% SCIM 100 % uptime
SCIM · Aug 2026 - Nov 2026 · source
100% Billing 100 % uptime
Billing · Aug 2026 - Nov 2026 · source
100% Email delivery 100 % uptime
Email delivery · Aug 2026 - Nov 2026 · source
100% SMS delivery 100 % uptime
SMS delivery · Aug 2026 - Nov 2026 · source
100% Dashboard 100 % uptime
Dashboard · Aug 2026 - Nov 2026 · source
100% Dashboard analytics 100 % uptime
Dashboard analytics · Aug 2026 - Nov 2026 · source
100% Dashboard search 100 % uptime
Dashboard search · Aug 2026 - Nov 2026 · source
100% Application "Go live" 100 % uptime
Application "Go live" · Aug 2026 - Nov 2026 · source
100% Platform API 100 % uptime
Platform API · Aug 2026 - Nov 2026 · source
100% Documentation 1 component 100 % uptime
Documentation · Aug 2026 - Nov 2026 · source
100% Ask AI 100 % uptime
Ask AI · Aug 2026 - Nov 2026 · source

Limits as documented

5 requests per 10 seconds
ip · /v1/sign_ins
5 requests per 10 seconds
ip · /v1/sign_ups
3 requests per 10 seconds
ip · /v1/sign_ins/attempt_(first|second)_factor
3 requests per 10 seconds
ip · /v1/sign_ups/attempt_verification
1000 requests per 10 seconds
api-key · All Backend API endpoints
100 requests per 10 seconds
api-key · All Backend API endpoints
No rate limit
api-key · GET /v1/jwks
10 requests per 10 seconds per user
user · PATCH /v1/users/{user_id}
10 requests per 10 seconds per Organization
unclear · PATCH /v1/organizations/{organization_id}
10 requests per 10 seconds per Organization membership
unclear · PATCH /v1/organizations/{organization_id}/memberships/{user_id}

Document

Download YAML · format: SLA4OAI 1.0.0 Draft, extended with x-apis-io-*