BioIntelliSense · Service Levels

BioIntelliSense service levels

Figures are quoted from the pages listed in sources. Guarantees are what the provider promises. Observed figures are what the provider reports about itself. APIs.io runs no monitors and has not measured or verified any of them. Read 2026-11-02.

Not an SLA4OAI document. This provider has no OpenAPI, which the format requires.

Promised uptime

Commitments on the provider's own SLA page.

99.9% Seller’s cloud-based services (BioCloud and AlertWatch / BioDashboard) will be available 99.9% of the time each calendar month.
BioCloud and AlertWatch / BioDashboard · calendar month · source
Credits: Availability <99.5%, but >99.0%: credit of 3% of Monthly Service Fee paid during the month the failure occurred. Availability ≤99.0%, but >97.0%: credit of 5% of Monthly Service Fee paid during the month the failure occurred. Availability ≤97.0%: credit of 10% of Monthly Service Fee paid during the month the failure occurred.
Response: Within two hours of inquiry receipt

Reported uptime

What the provider says about itself, usually on its status page. It is not a promise, and periods differ, so don't compare or rank these.

Not checked: we read no status page for this provider.

Document

Download YAML · format: SLA4OAI 1.0.0 Draft, extended with x-apis-io-*