Aviation Edge · Service Levels

Aviation Edge service levels

Figures are quoted from the pages listed in sources. Guarantees are what the provider promises. Observed figures are what the provider reports about itself. APIs.io runs no monitors and has not measured or verified any of them. Read 2026-11-02.

Promised uptime

Commitments on the provider's own SLA page.

99.5% Our SLA guarantees you an average monthly server uptime of 99.5% of our static data
static data · monthly · source
Credits: The liability of Aviation-Edge means that we will give data credit for each paid month in which the SLA was not met.
Our 24/7 department will guarantee a monthly average phone answering speed of under 20 seconds.
phone support · monthly · source
Credits: The liability of Aviation-Edge means that we will give data credit for each paid month in which the SLA was not met.
Response: Our 24/7 department will guarantee a monthly average phone answering speed of under 20 seconds.
All our departments guarantee a monthly average email response time of under 24 hours after receiving the email.
email support · monthly · source
Credits: The liability of Aviation-Edge means that we will give data credit for each paid month in which the SLA was not met.
Response: All our departments guarantee a monthly average email response time of under 24 hours after receiving the email.

Reported uptime

What the provider says about itself, usually on its status page. It is not a promise, and periods differ, so don't compare or rank these.

99.98% our current average is 99.98%
static data · source

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