Walnut Trust Center

name: Walnut Trust Center
description: >-
  Walnut runs a dedicated trust center at security.walnut.io, linked from its public Legal Hub.
  The portal is a HyperComply-hosted single-page application: it answers HTTP 200 but renders its
  content client-side through an Apollo GraphQL client, so the certification list, sub-processor
  register and document requests cannot be read without executing JavaScript. The certifications
  recorded below are therefore taken from Walnut's own machine-readable and human-readable pages,
  not scraped from the portal shell.
generated: '2026-08-13'
method: searched
source: https://security.walnut.io/
checked: '2026-08-13'

trust_center:
  url: https://security.walnut.io/
  http_status: 200
  platform: HyperComply
  machine_readable: false
  render: client-side (JavaScript required; "You need to enable JavaScript to run this app.")
  discovered_via: https://www.walnut.io/legal-hub/
  gated: >-
    Document access on a HyperComply portal typically requires a request or NDA. Not tested — no
    request was submitted.

certifications:
  - name: SOC 2 Type II
    status: certified
    scope: not published publicly
    evidence:
      - url: https://www.walnut.io/llms.txt
        quote: '"**Compliance**: SOC 2 Type II, GDPR."'
        status: 200
      - url: https://www.walnut.io/product/enterprise/
        quote: '"We''re SOC 2 certified, which means you can share your demos with the peace of mind that your customers'' data is safe."'
        status: 200
    report_available: >-
      Not published openly. A SOC 2 report would be requested through security.walnut.io or the
      Walnut account team.
  - name: GDPR
    status: compliance program
    type: regulation
    evidence:
      - url: https://www.walnut.io/llms.txt
        status: 200
      - url: https://www.walnut.io/dpa/
        status: 200
        note: Data Processing Agreement published on the Legal Hub.
  - name: CCPA
    status: compliance program
    type: regulation
    evidence:
      - url: https://www.walnut.io/ccpa/
        status: 200
        note: CCPA Notice published on the Legal Hub.

not_claimed:
  - ISO 27001
  - PCI DSS
  - HIPAA
  - FedRAMP
  - TISAX
  - CSA STAR
not_claimed_note: >-
  No claim to any of these was found on walnut.io, help.walnut.io or in Walnut's llms.txt. Their
  absence here means "not found", not "does not hold" — the trust center itself is JS-rendered
  and may list more.

legal_documents:
  - name: Master Services Agreement
    url: https://www.walnut.io/msa/
    status: 200
  - name: Data Processing Agreement
    url: https://www.walnut.io/dpa/
    status: 200
  - name: Privacy Policy
    url: https://www.walnut.io/privacy/
    status: 200
  - name: Acceptable Use Policy
    url: https://www.walnut.io/acceptable-use-policy/
    status: 200
  - name: AI Terms & Conditions
    url: https://www.walnut.io/ai-terms-conditions/
    status: 200
  - name: CCPA Notice
    url: https://www.walnut.io/ccpa/
    status: 200
  - name: Cookies List
    url: https://www.walnut.io/cookies-list/
    status: 200
  - name: Legal Hub (index)
    url: https://www.walnut.io/legal-hub/
    status: 200

enterprise_security_features:
  - SSO (SAML) — Accelerate and Scale plans
  - SCIM provisioning — Accelerate and Scale plans
  - Role-based access control (Account Owner, Admin, Editor, Presenter, Collaborator)
  - Access gates and access codes on demos, Playlists and Deal Rooms
  - Allow and block lists for demo viewers
  - White-labeled / custom-domain demo delivery

enterprise_security_features_source: https://www.walnut.io/product/enterprise/

gaps:
  - >-
    No security.txt at /.well-known/security.txt on any Walnut host, so there is no machine-
    discoverable route from an API host to this trust center. See well-known/walnut-well-known.yml.
  - >-
    No public sub-processor list, penetration-test summary, or uptime/SLA commitment reachable
    without JavaScript.
  - No published vulnerability disclosure policy or bug bounty program (see notes below).

vulnerability_disclosure:
  found: false
  note: >-
    Probed 2026-08-13. No /.well-known/security.txt on www.walnut.io, help.walnut.io,
    app.teamwalnut.com, customer-api.teamwalnut.com or api.teamwalnut.com; no HackerOne,
    Bugcrowd or Intigriti program found; no /security or /responsible-disclosure page on
    walnut.io (https://www.walnut.io/security returned 404). A disclosure policy may exist behind
    the JS-rendered trust center, but nothing is publicly readable, so no
    security/walnut-vulnerability-disclosure.yml artifact and no `Security` pointer is emitted.