Trisotech Authentication

generated: '2026-09-02'
method: searched
source: https://cloud.trisotech.com/help/des/system-integration/rest-api.html
docs:
  - https://cloud.trisotech.com/help/des/system-integration/rest-api.html
  - https://cloud.trisotech.com/help/admin/client-apps.html
  - https://cloud.trisotech.com/help/des/system-integration/rest-api-documentation.html
name: Trisotech Digital Enterprise Suite Authentication
summary: >-
  The Trisotech Public API is protected with OAuth 2. Every call carries a bearer token in
  the Authorization header; tokens are issued to a Client App created in the Digital
  Enterprise Suite Administration application, and the app's granted scopes bound the token.
  End-user sign-in to the suite itself federates through SAML2 or OpenID Connect.
securitySchemes:
  - key: oauth2_authorization_code
    type: oauth2
    flow: authorizationCode
    authorizationUrl: https://{instance}.trisotech.com/oauth2/auth
    tokenUrl: https://{instance}.trisotech.com/oauth2/token
    pkce: supported
    description: >-
      Standard OAuth 2 authorization code flow (standard or PKCE) requiring a user
      authorization. This is the primary flow the provider documents.
    scopes_ref: scopes/trisotech-scopes.yml
  - key: oauth2_client_credentials
    type: oauth2
    flow: clientCredentials
    tokenUrl: https://{instance}.trisotech.com/oauth2/token
    description: >-
      System-to-system flow, enabled per Client App with the "Support Client Credentials"
      flag. The app's Associated System Account is the identity used for access checks.
    caveat: >-
      The Client Apps admin page states the suite "does not currently support apps
      authorization (eg. Client Credentials flow) and require an access code flow", while
      the same page documents a "Support Client Credentials" toggle and an associated
      system account. Both statements are the provider's own; treat client_credentials as
      available but instance/version dependent and confirm against your own instance.
    scopes_ref: scopes/trisotech-scopes.yml
  - key: bearer
    type: http
    scheme: bearer
    in: header
    header: Authorization
    description: >-
      "Authorization: Bearer <token>". A bearer token can also be generated manually from
      the Administration application with a chosen expiry. The provider states a bearer
      token "should be kept secret and is the equivalent of a username/password combination."
identity_federation:
  user_login:
    - SAML 2.0
    - OpenID Connect (OIDC)
  provisioning:
    - standard: SCIM
      docs: https://cloud.trisotech.com/help/admin/scim-aad.html
      note: SCIM user/group provisioning is documented for Azure AD / Entra ID.
  source: https://www.trisotech.com/security/
request_requirements:
  - header: Authorization
    value: Bearer <token>
    required: true
    exception: the Public API Login resource
  - header: Accept
    value: application/json
    required: recommended
    note: >-
      "By default, if the Accept header is not defined, the API produces XML results for
      legacy support. This format is deprecated." Always send Accept: application/json.
unauthenticated_behaviour:
  probed: '2026-09-02'
  request: GET https://cloud.trisotech.com/publicapi/user (no Authorization header)
  http_status: 500
  body: '{"error":[{"code":"RequiresLogin","systemMessage":"This service requires a User Login","userMessage":"You should Login First"}]}'
  finding: >-
    Missing credentials are answered with HTTP 500 and an application error code, not the
    RFC 7235 401 an agent expects. An automated client cannot distinguish "not authenticated"
    from "server fault" by status code alone and must read error[].code.
api_key: null
mutual_tls: null
evidence:
  - url: https://cloud.trisotech.com/help/des/system-integration/rest-api.html
    status: 200
  - url: https://cloud.trisotech.com/help/admin/client-apps.html
    status: 200
  - url: https://cloud.trisotech.com/publicapi/user
    status: 500
  - url: https://cloud.trisotech.com/publicapi/login
    status: 200
  - url: https://cloud.trisotech.com/oauth2/auth
    status: 200
    note: redirects to the instance login when unauthenticated