Smart Pension Trust Center

generated: '2026-08-05'
method: searched
probe: true
url: https://trust.smart.co/
title: Smart Group's Trust Center
platform: Vanta
scope: >-
  Smart Group — covers both brands, Keystone (the savings administration platform) and Smart
  Pension (the UK workplace master trust). There is no separate Smart Pension-only trust center.
certifications:
- name: ISO 27001:2022
  evidence: Listed under Compliance; a certificate document "Smart Pension - ISO IEC 27001:2022 Official Certificate 2025" is offered.
  document_access: gated — request access
- name: SOC 2 Type 2
  evidence: Listed under Compliance; "SOC2 Type 2 Final Report" and "SOC2 Type 2 Report" documents are offered.
  document_access: gated — request access
policies_listed:
- Incident Response Plan
- Information Security Policy (AUP)
- Engineering policy
- Cryptography Policy
policies_access: gated — request access via the trust center form
public_documents:
- name: Privacy Policy
  url: https://www.smart.co/footer/privacy-policy
- name: Terms and Conditions
  url: https://www.smart.co/footer/terms-and-conditions
- name: Responsible Disclosure Program Policy
  url: https://www.smart.co/footer/responsible-disclosure-program-policy
- name: Cookie Policy
  url: https://www.smart.co/footer/cookies-information
controls:
  continuously_monitored: true
  monitoring_vendor: Vanta
  groups:
  - name: Infrastructure security
    count: 21
    examples:
    - Unique production database authentication enforced
    - Encryption key access restricted
    - Unique account authentication enforced
  - name: Organizational security
    count: 14
    examples:
    - Asset disposal procedures utilised
    - Production inventory maintained
    - Portable media encrypted
  - name: Product security
    count: 5
    examples:
    - Data encryption utilised
    - Control self-assessments conducted
    - Penetration testing performed
  - name: Internal security procedures
    count: 37
    examples:
    - Continuity and Disaster Recovery plans established
    - Continuity and Disaster Recovery plans tested
    - Cybersecurity insurance maintained
  - name: Data and privacy
    examples:
    - Data retention procedures established
    - Customer data deleted upon leaving
    - Data classification policy established
  count_note: >-
    Group counts are derived from the rendered page: the three named examples plus the
    "View N more" affordance for each group.
data_collected:
- Customer personally identifiable information
- Employee personally identifiable information
evidence:
- source: https://trust.smart.co/
  http_status: 200
  keywords: [trust center, iso 27001, soc 2, compliance, controls, penetration testing]
  method: >-
    The trust center is a client-rendered Vanta application; the raw HTML carries only the title
    and description. Certifications and controls were read from a headless-Chrome render of the
    page.
x-evidence:
  fetched: '2026-08-05'
  url: https://trust.smart.co/
  http_status: 200
  content_type: text/html
  render: headless Chrome (--dump-dom)