Simetrik Trust Center

generated: '2026-08-27'
method: searched
source: >-
  https://trust.simetrik.com/ (HTTP 200), https://simetrik.com/security/ (HTTP 200),
  https://simetrik.com/information-security-privacy-policy/ (HTTP 200),
  https://simetrik.com/data-privacy-treatment-policy/ (HTTP 200), https://docs.simetrik.com/mcp/data-handling,
  and a DNS lookup of trust.simetrik.com, 2026-08-27.
note: >-
  probe-security-programs.py returned trust=none for this provider. That was a false negative: the
  trust center is served from a CNAME subdomain (trust.simetrik.com ->
  667b5a6ebb4f7b57d3197659.cname.vantatrust.com) whose body is a JavaScript shell, so an automated
  content probe finds no certification strings. The certifications below are read from Simetrik's own
  first-party security page, which names them in prose, not from the trust center itself.
trust_center:
  published: true
  url: https://trust.simetrik.com/
  http_status: 200
  title: Simetrik Trust Center
  provider: Vanta
  provider_evidence: trust.simetrik.com is a CNAME to 667b5a6ebb4f7b57d3197659.cname.vantatrust.com
  content_readable: false
  content_note: >-
    The page returns a 7 KB HTML shell and renders its content client-side, so the certification list,
    document requests and subprocessor inventory are not machine-readable from the served body. Access
    to actual audit reports is the usual Vanta gated flow (request + NDA), not an open download.
  linked_from: Site header and footer navigation on simetrik.com, labelled "Trust Center".
certifications:
- name: ISO/IEC 27001
  domain: Information security management
  status: claimed
- name: ISO/IEC 27701
  domain: Privacy information management
  status: claimed
- name: ISO/IEC 27018
  domain: Protection of PII in public clouds
  status: claimed
- name: SOC 1 Type 2
  domain: Controls relevant to financial reporting
  status: claimed
- name: SOC 2 Type 2
  domain: Security, availability, confidentiality and privacy
  status: claimed
- name: SOC 3
  domain: General-use report
  status: claimed
- name: PCI DSS
  domain: Payment card data handling
  status: claimed
certification_evidence: >-
  All seven are named verbatim in the Compliance FAQ on https://simetrik.com/security/. `status:
  claimed` throughout because no certificate number, auditor name, report date or scope statement is
  published on any public page - the evidence sits behind the trust center. This is normal for the
  category and is recorded as a provenance fact, not a doubt about the certifications.
published_policies:
- name: Information Security & Privacy Policy
  url: https://simetrik.com/information-security-privacy-policy/
  http_status: 200
  covers: >-
    Risk-based protection of information assets, the confidentiality/integrity/availability
    principles, shared-responsibility culture, training and awareness, and internal incident reporting
    by employees, contractors and third parties.
- name: Data Treatment Policy
  url: https://simetrik.com/data-privacy-treatment-policy/
  http_status: 200
- name: Privacy Notice
  url: https://simetrik.com/privacy-notice/
  http_status: 200
- name: Cookie Policy
  url: https://simetrik.com/cookie-policy/
- name: Code of Ethics (employees)
  url: https://simetrik.com/legal/code-of-ethics-employees/
- name: Code of Ethics (third parties)
  url: https://simetrik.com/legal/code-of-ethics-third-parties/
technical_controls_published:
- Encryption in transit on all external and internal communications.
- Encryption at rest for all stored data.
- Least-privilege access.
- Defence in depth.
- >-
  PAN truncation at the agent boundary - the MCP server sends only the first six and last four digits
  of a card number, matching the masking the web app shows on screen.
- Every MCP call is authenticated, authorized and logged, acting as the signed-in user.
vulnerability_disclosure:
  published: false
  security_txt: false
  security_txt_note: >-
    /.well-known/security.txt returns 403 on simetrik.com, 404 on docs.simetrik.com and
    mcp.us.simetrik.com, and a shell-installer body on cli.simetrik.com. No RFC 9116 file is served on
    any host.
  bug_bounty: false
  bug_bounty_note: hackerone.com/simetrik and bugcrowd.com/simetrik both return 404.
  disclosure_page: false
  security_contact: null
  note: >-
    HONEST GAP. Simetrik publishes a formal information security policy and a full certification set,
    but no external vulnerability disclosure path - no security.txt, no /security/disclosure page, no
    published security@ address, no bug bounty. The incident reporting described in the policy is
    internal, aimed at employees, contractors and third parties, not at outside researchers. For a
    platform holding reconciliation data for banks, PSPs, issuers and acquirers, a served
    /.well-known/security.txt would be the single cheapest fix available.