Sightcall Authentication

generated: '2026-08-27'
method: searched
source: https://docs.sightcall.com/gd/how-to/authenticate (page is now gated - 307 to https://admin.sightcall.com/; detail below is from the publicly indexed version of SightCall's own documentation)
docs: https://docs.sightcall.com/gd/how-to/authenticate
note: >-
  SightCall's REST API authentication model is documented on the company's own developer documentation site, which as
  of 2026-08-27 is no longer publicly reachable: every path under docs.sightcall.com returns HTTP 307 to
  https://admin.sightcall.com/, the console login. SightCall's own llms.txt confirms the posture - "Developer Portal:
  SDK documentation for iOS, Android, and Web. REST API reference and integration guides. (Contact SightCall for
  access.)" The scheme recorded here is taken from the publicly indexed text of SightCall's own authenticate and
  rest-api pages; it is NOT derived from an OpenAPI (none is published) and it could not be re-verified against a
  live document. No OAuth 2.0 or OpenID Connect surface is documented for the REST API, so no scopes/ artifact is
  written. SAML/OIDC SSO is offered for END-USER console login (per sightcall.com/platform/security/), which is a
  different surface from API authentication.
verification:
  live_docs_reachable: false
  docs_status: 307
  redirect_to: https://admin.sightcall.com/
  openapi_available: false
security_schemes:
- id: apiKeyHeader
  type: apiKey
  in: header
  name: Authorization
  scheme_format: 'Authorization: Apikey <API_KEY>'
  description: >-
    Application back ends authenticate to the SightCall REST API with an API key in the Authorization header. The API
    key is the concatenation of the Authentication API Client Identifier and the Authentication API Client Secret.
  applies_to: provider/back-end REST methods
  confidence: medium
  evidence: SightCall documentation (docs.sightcall.com/gd/how-to/authenticate), publicly indexed; page now gated.
- id: userToken
  type: apiKey
  in: header
  name: Authorization
  scheme_format: '<appId>/<token>'
  description: >-
    Client/user authentication uses a token minted by the back end through the provider REST API. The user credential
    is the appId and the token joined by a forward slash. Tokens are requested per user UID and domain.
  applies_to: end-user/client SDK sessions
  confidence: medium
  evidence: SightCall documentation (docs.sightcall.com/gd/rest-api, gd/how-to/authenticate), publicly indexed.
key_management:
  where_to_find: SightCall admin console (https://admin.sightcall.com/) - per the SightCall Help Center article "Where can I find my SightCall API Key?"
  rotation_policy: not published
oauth:
  present: false
  note: No OAuth 2.0 / OIDC authorization server is documented or discoverable for the SightCall REST API. /.well-known/oauth-authorization-server and /.well-known/openid-configuration miss on every SightCall host (see well-known/sightcall-well-known.yml).
sso:
- protocol: SAML
  scope: console/user sign-in (not API auth)
  source: https://sightcall.com/platform/security/
- protocol: OIDC
  scope: console/user sign-in (not API auth)
  source: https://sightcall.com/platform/security/