Shopify Trust Center

generated: '2026-08-27'
method: searched
source: https://www.shopify.com/security (HTTP 200, fetched 2026-08-27)
provider: Shopify
providerId: shopify
trust_center:
  url: https://www.shopify.com/security
  http_status: 200
  verified: '2026-08-27'
  name: Shopify Security
certifications:
- name: PCI DSS
  level: Level 1
  status: certified
  evidence: >-
    "Shopify is certified Level 1 PCI DSS compliant." — https://www.shopify.com/security.
    Level 1 is the highest of the four PCI merchant tiers.
- name: SOC 2 Type II
  status: issued
  evidence: '"Shopify has been issued SOC 2 Type II and SOC 3 reports for the service we provide to our customers."'
- name: SOC 3
  status: issued
  evidence: Same statement; SOC 3 is the publicly distributable form of the SOC 2 report.
compliance_programs:
- name: GDPR
  detail: >-
    Enforced in the platform, not just claimed on a page: every app distributed through the Shopify
    App Store is REQUIRED to subscribe to the mandatory compliance webhook topics
    (customers/data_request, customers/redact, shop/redact).
  docs: https://shopify.dev/docs/apps/build/privacy-law-compliance
- name: CCPA
  detail: Handled through the same mandatory compliance webhook mechanism.
- name: Protected customer data requirements
  detail: >-
    A tiered approval regime for apps that touch customer PII. Level 2 (PII) access must be requested
    from the Partner Dashboard and is gated on meeting Shopify's protected customer data requirements.
  docs: https://shopify.dev/docs/apps/launch/protected-customer-data
reports:
  detail: Compliance reports are available on request through the Shopify security page.
transparency_report:
  published: true
  detail: Linked from https://www.shopify.com/security
bug_bounty:
  platform: HackerOne
  url: https://hackerone.com/shopify
  acknowledgments: https://hackerone.com/shopify/thanks
  declared_in: well-known/shopify-security.txt
  cross_reference: security/shopify-vulnerability-disclosure.yml
evidence:
- url: https://www.shopify.com/security
  status: 200
- url: https://www.shopify.com/.well-known/security.txt
  status: 200
- url: https://trust.shopify.com
  status: 404
  note: No separate trust.shopify.com subdomain; the trust surface is www.shopify.com/security.