Rhombus Systems Trust Center

generated: '2026-08-26'
method: searched
source: https://www.rhombus.com/trust/
url: https://www.rhombus.com/trust/
status: 200
portal: false
portal_note: >-
  This is a marketing trust PAGE, not a trust portal. There is no Vanta/Drata/SafeBase-style
  portal, no downloadable or request-gated report flow, no subprocessor list, and no audit
  period or Type designation. security.txt names this same URL as its Policy.
certifications:
- name: SOC 2
  type: null
  claim: Security compliance and adherence to SOC2 standards to ensure data security
  report_available: false
  note: No Type I / Type II designation and no audit period published.
- name: GDPR
  claim: Stay in full compliance with GDPR data processing agreements
- name: HIPAA
  claim: Maintain HIPAA compliance using Rhombus as a tool to ensure the protection of PHI
- name: PCI
  claim: Meet PCI standards by protecting cardholder data and sensitive authentication data
- name: BIPA
  claim: Comply with BIPA regarding the collection and storage of biometric information
  note: >-
    Material for this provider specifically — Rhombus ships face recognition
    (Face Recognition Matchmaker / Person / Event webservices, 21 operations) and BIPA governs
    biometric identifiers.
- name: PIPEDA
  claim: Meet PIPEDA regulations on how businesses collect, use, and disclose such data
- name: CMMC
  claim: Comply with DoD cybersecurity standards for defense industrial base (DIB) contractors
- name: NIST
  claim: Comply with the strictest cybersecurity & data privacy standards in the US
- name: CJIS
  claim: Adhere to standards set by criminal justice and law enforcement for securing CJI data
- name: NDAA
  claim: All hardware procured from white-listed manufacturers for cybersecurity purposes
  category: hardware supply chain
- name: TAA
  claim: Hardware sourced exclusively from white-listed countries for cybersecurity purposes
  category: hardware supply chain
security_claims:
- End-to-end encryption across media, video, and cloud communication
- Automatic security updates with firmware deployment and health monitoring
- In-house hardware engineering with up to a 10-year warranty
vulnerability_disclosure:
  program: true
  detail: security/rhombus-systems-vulnerability-disclosure.yml
  contact: mailto:security@rhombussystems.com
  policy: https://www.rhombus.com/trust/
  bug_bounty: false
  bug_bounty_note: >-
    No HackerOne, Bugcrowd or Intigriti program was found. Disclosure is via the security.txt
    contact address only.
  penetration_testing_statement: false
gaps:
- No SOC 2 Type designation, audit period, or auditor named.
- No report request or NDA flow — a buyer cannot obtain evidence from the public surface.
- No subprocessor list and no data-residency page, despite the API offering a distinct EU region.
- No published penetration-testing cadence.