Redocly Trust Center

generated: '2026-08-27'
method: searched
source: >-
  https://redocly.com/security (fetched 2026-08-27, HTTP 200),
  https://redocly.com/sub-processors, https://redocly.com/dpa and
  https://redocly.com/docs/realm/reunite/organization/access-compliance-reports.
provider: Redocly
providerId: redocly
name: Security at Redocly
url: https://redocly.com/security
description: >-
  Redocly publishes a single security page rather than a hosted trust portal,
  and it names concrete certifications with concrete dates. The compliance
  ARTIFACTS themselves — SOC 2 Type II report, penetration test results — are
  gated behind a Reunite login on the Compliance page, so the claims are
  public and the evidence is customer-only.
certifications:
  - name: SOC 2 Type II
    status: completed
    evidence: >-
      "Redocly has completed the System and Organization Controls (SOC) 2,
      Type II audit. Log in to download this and other reports."
    report_access: https://redocly.com/docs/realm/reunite/organization/access-compliance-reports
    gated: true
  - name: CSA STAR / CAIQ v4
    status: certified
    evidence: >-
      "Completed the CAIQ version 4 questionnaire and certified under the
      Cloud Security Alliance's (CSA) STAR program for cybersecurity."
  - name: PCI DSS
    status: inherited
    evidence: >-
      Redocly does not store or process payment information; it relies on
      Stripe and Rebilly, both PCI DSS Level 1 service providers.
  - name: GDPR / CCPA
    status: addressed-by-dpa
    evidence: Data Processing Addendum published at https://redocly.com/dpa
practices:
  encryption:
    in_transit: TLS 1.2+
    at_rest: AES-256
  identity:
    sso: [SAML 2.0, OpenID Connect]
    domain_verification: true
    rbac: Project-level permissions for groups; IdP-attribute team mapping.
    audit_trail: Event logging of project updates over time.
  testing:
    penetration_testing: Internal and third-party, at least annually.
    vulnerability_management: >-
      Daily code and dependency scanning via AWS Elastic Container Registry;
      critical issues resolved in under one week.
    malware_protection: Continuous container monitoring via AWS ECR plus device agents.
  people:
    background_checks: true
    security_awareness_training: true
    least_privilege: true
  availability:
    waf: true
    rpo_minutes: 10
    rto_minutes: 30
    dr_last_tested: '2026-06-25'
    status_page: https://status.redocly.com/
    sla: https://redocly.com/sla
  infrastructure:
    hosting: AWS
    sub_processors: https://redocly.com/sub-processors
    named_sub_processors:
      - name: AWS
        location: US
        role: All services, email service provider, storage and processing
      - name: Google
        location: US
        role: LLM provider for AI search and AI assistant features
      - name: ClickHouse, Inc.
        location: US
        role: Analytics data
      - name: Auth0
        location: US
        role: Identity provider for login and registration (Redocly Workflows only)
data_ownership:
  statement: >-
    Redocly states that every code sample, page and asset a customer creates
    belongs to the customer.
  privacy_notice: https://redocly.com/privacy-notice
gaps:
  - No hosted trust center (Vanta/Drata/SafeBase style) with self-serve document access.
  - Compliance reports require a Reunite login; there is no NDA-gated public request flow described.