Payactiv Trust Center

generated: '2026-08-04'
method: searched
probe: true
source: https://payactiv.com/trust-center/
url: https://payactiv.com/trust-center/
certifications:
- SOC 2
- ISO 27001
- PCI DSS
- CCPA
- Visa Service Provider
- Certified B Corporation
programs:
- name: Information Security Program
  url: https://payactiv.com/information-security-program/
  summary: >-
    Policies, procedures and standards maintained in accordance with PCI/SOC/ISO controls. Publishes
    encryption at rest and in transit, mandatory multi-factor authentication, annual security training,
    employee background checks, an incident response plan with a reporting mechanism for suspected
    vulnerabilities, and log retention of 180 days minimum (one year for confidential data).
- name: Data Processing Agreement
  url: https://payactiv.com/data-processing-agreement/
  summary: California Consumer Privacy Act compliant data processing terms.
- name: Privacy Policy
  url: https://payactiv.com/privacy-policy/
- name: Compliance Handbook
  url: https://www.payactiv.com/trust-center/compliance-handbook
  summary: EWA program compliance with state and federal wage-and-labor and consumer-protection law.
testing:
  external_penetration_test: at least annually
  internal_penetration_test: twice yearly by an independent third party
  internal_vulnerability_scans: monthly minimum
  external_vulnerability_scans: quarterly minimum, via a PCI Approved Scanning Vendor
  remediation_sla: critical and high severity remediated within 30 days
licensing:
  nmls_id: '2591928'
  ewa_licenses:
  - 'Wisconsin Department of Financial Institutions — EWA license 2591928EWA'
  - 'Connecticut Department of Banking — small loan license SLC-2591928'
  - 'Nevada Financial Institution Division — EWA license EWA00009'
evidence:
- source: https://payactiv.com/trust-center/
  http_status: 200
  keywords: [soc 2, iso 27001, pci dss, ccpa, visa service provider, trust center, b corporation]
- source: https://payactiv.com/information-security-program/
  http_status: 200
  keywords: [pci, soc, iso, encryption, incident response, penetration test]
notes: >-
  No public vulnerability disclosure policy, bug bounty program, or security@ contact was found.
  /.well-known/security.txt returns 404 on payactiv.com; the only published contact is the general
  support address, so no VulnerabilityDisclosure artifact or Security pointer was emitted.