Mosaic Tech Trust Center

generated: '2026-08-26'
method: searched
probe: true
source: https://trust.mosaic.tech/
url: https://trust.mosaic.tech/
title: Mosaic.tech Trust Center
platform: Conveyor
http_status: 200
note: >-
  The Trust Center is the one Mosaic-branded public surface still standing after the HiBob
  acquisition. trust.mosaic.tech resolves independently (it does NOT redirect to hibob.com, unlike
  every other mosaic.tech path) and still serves Mosaic-named documents. Content read verbatim from
  the live page on 2026-08-26.
certifications:
- name: SOC 2 Type II
  status: held
  badge: true
  auditor: Sensiba San Filippo, LLP (SSF)
  evidence: >-
    "SOC 2 Type II" badge on the Trust Center; announcement dated 2023-03-21 "Mosaic Completes 2023
    SOC 2 Type II Audit" stating the report "didn't have any noted exceptions and therefore was
    issued with a 'clean' audit opinion"; featured document "Mosaic Finance SOC2 Type II Report 2025".
documents:
  count: 3
  featured:
  - name: Mosaic Finance SOC2 Type II Report 2025
    access: gated
  - name: Mosaic Data Processing Addendum (DPA)
    access: gated
  - name: Mosaic 2024 Penetration Test
    access: gated
  note: >-
    Documents are listed publicly but require a "Get Access" request through Conveyor; the documents
    themselves were not fetched and are not reproduced here.
knowledge_base:
  faq_count: 167
  categories:
  - {name: Overview, answers: 7}
  - {name: Access Management, answers: 13}
  - {name: Application and Data Security, answers: 41}
  - {name: Cloud Security, answers: 25}
  - {name: Continuity and Disaster Recovery, answers: 7}
  - {name: Device Management, answers: 21}
  - {name: Incident Management, answers: 23}
  - {name: Personnel Security, answers: 24}
  - {name: Privacy, answers: 14}
  - {name: Risk and Vulnerability Management, answers: 35}
  - {name: Security Governance, answers: 47}
  - {name: Vendor Management, answers: 9}
summary_claims:
- One or more annual third-party audit(s)
- Has a formal mobile device management (MDM) program
- Annual third-party penetration testing
- Has a disaster recovery plan
- Will enter into a DPA
- Has a status page
security_contact:
  named_role: Lead Security Engineer (Josh Sussman, per the Trust Center philosophy section)
  email: null
  note: No security contact address, vulnerability disclosure policy, or bug-bounty program is published.
staleness:
  note: >-
    The Trust Center carries un-refreshed content from the pre-acquisition era — a "Coming Soon"
    block still advertising "Next Penetration Test: Q4'23" and "Next Security Awareness & Training:
    Q3'23". The featured SOC 2 report is dated 2025, so the page is partially maintained, but the
    forward-looking section has not been updated in roughly three years.