Monetate Trust Center

generated: '2026-08-12'
method: searched
source: https://trust.monetate.com/
url: https://trust.monetate.com/
provider: SafeBase
present: true
certifications: []
certification_count: 0
note: >-
  A trust center EXISTS and resolves on a Monetate-owned subdomain, but it publishes no completed
  certification, no attestation, no audit report and no security grade. The page's own copy is the
  giveaway that it is still a SafeBase default: "We are working towards compliance certifications", "We
  can provide completed questionnaires upon request", "We are currently working with experts to put
  together our company policies", and "We are constantly monitoring the security of our website. We will
  post our grades from public security rating agencies when they become available." No SOC 2, ISO 27001,
  PCI DSS, HIPAA or FedRAMP is named. No vulnerability disclosure policy or bug bounty is referenced. No
  subprocessor list or penetration test summary is linked from it. Recorded as TrustCenter present with
  zero certifications — deliberately NOT wired to a `Compliance` pointer, because the check that pointer
  feeds asks whether the provider publishes a compliance program, and this provider does not yet.
sections_present:
- data privacy
- endpoint security
- incident response
- company policies (in progress)
- security ratings (placeholder)
documents_available_on_request: true
documents_gated_behind: SafeBase access request
related_public_pages:
- url: https://monetate.com/sub-processor-statement/
  http_status: 200
  type: sub-processor statement
- url: https://monetate.com/website-privacy-policy/
  http_status: 200
  type: privacy policy
  finding: >-
    References "the EU-US or Swiss-US Privacy Shield Principles" as the safeguard standard — a framework
    invalidated by the CJEU in Schrems II (July 2020) and replaced by the EU-US Data Privacy Framework in
    2023. The privacy policy has not been updated for that change.
x-evidence:
- fetched: '2026-08-12'
  url: https://trust.monetate.com/
  http_status: 200
  content_type: text/html
  finding: SafeBase trust center, JS-rendered, zero named certifications
- fetched: '2026-08-12'
  url: https://monetate.com/security/
  http_status: 404
- fetched: '2026-08-12'
  url: https://monetate.com/trust/
  http_status: 404