Mailerlite Trust Center

generated: '2026-08-13'
method: searched
probe: true
url: https://www.mailerlite.com/trust-page
source: https://www.mailerlite.com/trust-page
notes: >-
  MailerLite publishes a security & compliance page at
  https://www.mailerlite.com/trust-page (HTTP 200, fetched 2026-08-13), found
  through the sitemap rather than through any conventional trust-center
  hostname. It is a narrative page, not a document portal — there is no
  self-serve audit-report download, no live control status, and no
  subprocessor list on the page itself.

  IMPORTANT NEGATIVE: trust.mailerlite.com and security.mailerlite.com BOTH
  return HTTP 200, but they serve the identical 20,689-byte application shell
  that a deliberately non-existent control hostname also returns. They are a
  wildcard SPA catch-all, not trust centers, and were rejected as false
  positives. Only the /trust-page path is real.

certifications:
  - ISO/IEC 27001:2022
  - PCI DSS
  - GDPR
  - EU-U.S. Data Privacy Framework
  - Swiss-U.S. Data Privacy Framework
  - UK Extension to the EU-U.S. Data Privacy Framework

certification_detail:
  - {name: "ISO/IEC 27001:2022", kind: certification, scope: Information Security Management System (ISMS)}
  - {name: "PCI DSS", kind: compliance, scope: "Attributed to payment processors in MailerLite's payment path rather than to a MailerLite-held certification — read the page wording before treating this as MailerLite's own attestation."}
  - {name: "EU-U.S. Data Privacy Framework", kind: transfer-mechanism}
  - {name: "Swiss-U.S. Data Privacy Framework", kind: transfer-mechanism}
  - {name: "UK Extension to EU-U.S. DPF", kind: transfer-mechanism}
  - {name: "GDPR", kind: regulation, scope: "Dedicated compliance page at https://www.mailerlite.com/gdpr-compliance (HTTP 200)."}

not_published:
  items:
    - SOC 2 Type I or Type II
    - ISO 27017
    - ISO 27018
    - ISO 27701
    - HIPAA
    - FedRAMP
    - CSA STAR
  note: >-
    None of these appears on the trust page. SOC 2 in particular is absent —
    notable for a platform at MailerLite's scale, and the most likely question a
    procurement reviewer will ask.

sections:
  - We have a strong Information Security Policy
  - We continually develop tools to be GDPR compliant
  - We're certified to global security and privacy standards
  - We prioritize infrastructure and network security
  - We encrypt data communications and minimize retention
  - We take application and product security seriously
  - We monitor everything and have a clear plan for response
  - We have strong corporate and organizational security
  - We design reliable systems

related_documents:
  privacy_policy: https://www.mailerlite.com/legal/privacy-policy
  data_processing_addendum: https://www.mailerlite.com/legal/data-processing-agreement
  gdpr: https://www.mailerlite.com/gdpr-compliance
  anti_spam_policy: https://www.mailerlite.com/legal/anti-spam-policy
  ai_policy: https://www.mailerlite.com/legal/ai-policy
  responsible_disclosure: https://www.mailerlite.com/legal/responsible-disclosure-program
  security_incident_notice: https://www.mailerlite.com/newsroom/securityincidentnotice

evidence:
  - source: https://www.mailerlite.com/trust-page
    status: 200
    fetched: '2026-08-13'
    keywords: [iso/iec 27001:2022, pci-dss, gdpr, data privacy framework, information security policy]
  - source: https://www.mailerlite.com/legal
    status: 200
    fetched: '2026-08-13'
    keywords: [data processing addendum, privacy policy, responsible disclosure program]
  - source: https://trust.mailerlite.com/
    status: 200
    fetched: '2026-08-13'
    verdict: rejected
    reason: "Wildcard SPA shell — byte-identical in size to a probe of a non-existent subdomain."
  - source: https://security.mailerlite.com/
    status: 200
    fetched: '2026-08-13'
    verdict: rejected
    reason: "Wildcard SPA shell — same false positive as trust.mailerlite.com."

maintainers:
  - FN: Kin Lane
    email: kin@apievangelist.com