Health Gorilla Trust Center

generated: '2026-08-14'
method: searched
probe: true
source: https://www.healthgorilla.com/home/company/health-data-security
description: >-
  Health Gorilla publishes a Health Data Security page naming its certifications,
  its identity-assurance standard and its encryption posture. There is no
  dedicated trust portal (trust.healthgorilla.com does not resolve) and no
  self-serve document request; the security posture is stated on a marketing page
  rather than in a Vanta/Drata-style trust center. The certifications named are
  specific, dated by accompanying company blog announcements, and consistent with
  the company's TEFCA QHIN designation.
url: https://www.healthgorilla.com/home/company/health-data-security
portal_type: security page (no dedicated trust portal)
certifications:
- name: HITRUST r2
  full_name: HITRUST Risk-based, 2-year Certification
  status: certified
  evidence: >-
    "We're HITRUST R2 certified, which means that we successfully manage
    cybersecurity risks by exceeding industry-defined information security
    requirements."
  announcement: https://www.healthgorilla.com/blog/strengthening-our-security-canopy-health-gorilla-earns-hitrust-r2-recertification
- name: SOC 2 Type 2
  status: certified
  trust_service_criteria: [security, availability, processing integrity, confidentiality, privacy]
  evidence: >-
    "SOC 2 Type 2 is a stamp of approval on our controls relevant to data
    security, availability, processing, integrity, confidentiality, and privacy."
  announcement: https://www.healthgorilla.com/blog/health-gorilla-is-now-soc-2-type-2-certified
- name: HIPAA
  status: compliance program
  evidence: >-
    "Complying with applicable health data laws, including HIPAA, is ingrained in
    our culture, processes, and staff training."
frameworks:
- name: NIST SP 800-63A IAL2
  description: >-
    Identity verified to Identity Assurance Level 2 as specified in NIST Special
    Publication 800-63A, described as one of the highest forms of personal
    verification.
- name: TEFCA
  description: >-
    Designated Qualified Health Information Network operating under the Trusted
    Exchange Framework and Common Agreement and its Recognized Coordinating Entity.
- name: CalHHS Data Exchange Framework
  description: Designated Qualified Health Information Organization in California.
controls_published:
- {control: Encryption in transit and at rest, description: 'Medical records are encrypted in transit and at rest.'}
- {control: Credential handling, description: 'Passwords are not stored on a web server and are end-to-end encrypted.'}
- {control: Backup, description: 'Retrieved patient health information is backed up on the secure cloud platform.'}
- {control: TLS floor, description: 'All API access requires TLS 1.2 or higher; plain HTTP is rejected.', source: 'https://developer.healthgorilla.com/reference/fhir-versions'}
not_found:
  trust_portal: https://trust.healthgorilla.com
  trust_portal_result: DNS does not resolve (curl exit 6)
  document_request_flow: none published
  subprocessor_list: none found
  pentest_report: none published
  iso_27001: not claimed
  fedramp: not claimed
  soft_404_warning: >-
    www.healthgorilla.com is a Webflow catch-all that answers HTTP 200 with the
    same 70,722-byte site shell for every unknown path — /security, /compliance,
    /trust-center and /legal/privacy-policy all returned that shell and are NOT
    real pages. Only the /home/* paths listed in the sitemap are genuine.
related:
- conformance/health-gorilla-conformance.yml
- security/health-gorilla-vulnerability-disclosure.yml
- security/health-gorilla-domain-security.yml
evidence:
- {source: 'https://www.healthgorilla.com/home/company/health-data-security', http_status: 200, keywords: [HITRUST R2, SOC 2 Type 2, HIPAA, NIST 800-63A, IAL2, end-to-end encryption]}
- {source: 'https://www.healthgorilla.com/sitemap.xml', http_status: 200, note: 'used to distinguish real pages from the Webflow soft-404 shell'}
x-evidence:
- {url: 'https://www.healthgorilla.com/home/company/health-data-security', http_status: 200, fetched: '2026-08-14'}
- {url: 'https://www.healthgorilla.com/trust-center', http_status: 200, fetched: '2026-08-14', note: 'soft-404 shell — rejected'}
- {url: 'https://trust.healthgorilla.com', http_status: 0, fetched: '2026-08-14', note: 'DNS does not resolve'}