Hawaiian Electric Industries Authentication

generated: '2026-09-13'
method: probed
source: >-
  Live probes of https://services5.arcgis.com/gfBpz2hbsVDgru6D/ArcGIS/rest/services,
  https://outagemap-api-heco.azurewebsites.net/api/v1/outages and the login surfaces linked from
  www.hawaiianelectric.com.
docs: null
note: >-
  Hawaiian Electric publishes NO authentication documentation. Everything below was established by
  probe, not by reading a provider auth page, and is recorded as observed behaviour.
schemes:
  - id: anonymous
    type: none
    surface: ArcGIS REST feature services (public)
    base_url: https://services5.arcgis.com/gfBpz2hbsVDgru6D/ArcGIS/rest/services
    required: false
    evidence: https://services5.arcgis.com/gfBpz2hbsVDgru6D/ArcGIS/rest/services/extLVM/FeatureServer/0/query?where=1%3D1&returnCountOnly=true&f=json
    http_status: 200
    detail: >-
      Anonymous GET succeeds. No API key, token, referer check or CORS restriction was
      encountered. The response carries `vary: X-Esri-Authorization`, so an ArcGIS token is
      accepted if presented but is not required for read access.
  - id: bearer-internal
    type: http
    scheme: bearer
    surface: Outage map backend (first-party, undocumented)
    base_url: https://outagemap-api-heco.azurewebsites.net/api/v1
    required: true
    evidence: https://outagemap-api-heco.azurewebsites.net/api/v1/outages
    http_status: 401
    detail: >-
      Answers `HTTP/1.1 401 Unauthorized` with `WWW-Authenticate: Bearer` and an empty body.
      Tokens are minted for the map's own Blazor client by a companion service at
      https://ext-access-heco.azurewebsites.net/ (v1), named in the app's public appsettings.json
      with an AccessTokenLifetime of 120. No token endpoint, registration flow, scope list or
      OAuth metadata document is published — there is no way for a third party to obtain a
      credential. Treat this as a private backend, not an available API.
  - id: customer-login-sap
    type: session
    surface: Customer self-service portal (My Energy Use, Green Button download)
    base_url: https://eservice.hawaiianelectric.com/bdisu/logon.sap
    required: true
    evidence: https://www.hawaiianelectric.com/clean-energy-hawaii/grid-modernization-technologies/advanced-meters/my-energy-use-portal
    detail: >-
      SAP Business Server Page logon for retail customers. Human web session only; no
      programmatic or delegated-access path is offered, and Green Button data is reached through
      it as a file download rather than through an ESPI API.
  - id: contractor-login-cit
    type: session
    surface: Customer Interconnection Tool (CIT)
    base_url: https://forms.hawaiianelectric.com/login
    required: true
    evidence: https://www.hawaiianelectric.com/products-and-services/smart-renewable-energy-programs/cit-cid
    detail: >-
      Account-based web login used by customers and solar contractors to file interconnection and
      service applications. Human web application; no API.
discovery_documents:
  openid_configuration: null
  oauth_authorization_server: null
  oauth_protected_resource: null
  note: >-
    None served. www.hei.com answers HTTP 200 with an 11-byte "Invalid key" body for every
    /.well-known/ path — a catch-all, not metadata. See
    well-known/hawaiian-electric-industries-well-known.yml.
delegated_identity:
  supported: false
  note: >-
    No OAuth consent flow exists for customer energy data. Green Button Connect My Data, which
    would be the standard delegated path in this sector, is not published.