Go Electra Trust Center

generated: '2026-08-17'
method: searched
probe: true
url: https://trust.go-electra.com/
description: >-
  Electra runs a real, publicly linked trust centre. It is the "Security" entry
  in the site footer on www.go-electra.com and it resolves to a Vanta-hosted
  trust report on Electra's own subdomain. The automated probe
  (0-working/probe-security-programs.py) recorded trust=none because it requires
  trust/compliance keywords in the served body, and Vanta serves a 4.8KB HTML
  shell that renders its content client-side from a signed bundle — so the
  presence of the trust centre is verified, but its contents are not readable
  anonymously.
platform: Vanta
platform_evidence:
  slug_id: 29bokoh51ag58ypkefl6z3
  og_image: https://app.eu.vanta.com/doc?s=telu03zq9am1bikvdmnesj
  bundle_host: assets.vanta.com
  region: eu
certifications: []
certifications_note: >-
  NO certification is asserted. The page title is "Electra Trust Center" and
  nothing else in the served markup names ISO 27001, SOC 2, PCI DSS, HIPAA,
  FedRAMP or GDPR. Attempts to read the underlying report data anonymously all
  failed: app.eu.vanta.com/api/trust/<slug>, app.eu.vanta.com/trust/<slug> and
  app.vanta.com/api/trust/<slug> each returned the same HTML shell, and
  app.eu.vanta.com/graphql rejected an anonymous query with HTTP 400 "Missing
  `signature` or `signedAt`". Because no certification is readable, no
  `Compliance` pointer is emitted in apis.yml.
evidence:
- source: https://www.go-electra.com/en/
  kind: footer-link
  http_status: 200
  detail: >-
    Footer anchor `<a href="https://trust.go-electra.com/" ... >Security</a>`
    in the legal/help column, alongside Assistance, Contact, General T&C,
    Privacy Policy and Ethics.
  fetched: '2026-08-17'
- source: https://trust.go-electra.com/
  kind: trust-center
  http_status: 200
  content_type: text/html
  detail: >-
    4,866-byte Vanta trust-report shell; <title>Electra Trust Center</title>;
    data-slugid="29bokoh51ag58ypkefl6z3".
  fetched: '2026-08-17'
- source: https://app.eu.vanta.com/graphql
  kind: negative
  http_status: 400
  detail: 'Anonymous query rejected: Missing `signature` or `signedAt`.'
  fetched: '2026-08-17'
gaps:
- >-
  No vulnerability disclosure or responsible-disclosure policy is published.
  /.well-known/security.txt returned 404 on go-electra.com,
  backend.go-electra.com and ocpi.go-electra.com. The only reporting channel
  Electra publishes is its ethics/whistleblowing page
  (https://www.go-electra.com/en/whistleblowing-and-grievance/, ethics@go-electra.com,
  anonymous Google Forms, postal mail to VP Legal), which is explicitly scoped to
  the Code of Conduct, corruption and harassment — it names no security contact
  and no bug bounty. Consequently no `Security` /
  `VulnerabilityDisclosure` artifact or pointer is emitted, and the
  security_disclosure check is a genuine miss rather than an unrecorded one.
- >-
  A security researcher who found a flaw in the OCPI surface has no published
  address to send it to. Adding a security.txt on go-electra.com and
  ocpi.go-electra.com, and surfacing the disclosure policy that almost certainly
  already exists inside the Vanta trust centre, is the single cheapest fix on
  this profile.