Fasten Health Trust Center

generated: '2026-08-14'
method: searched
probe: true
probe_result: >-
  0-working/probe-security-programs.py returned "trust=none" for this provider. That is a false
  negative caused by rendering, not an absence: trust.fastenhealth.com answers HTTP 200 with an
  814-byte single-page-app shell that loads its content from
  laika-app-prod.s3.amazonaws.com/static/trust-center/assets/index.js, so the keyword check found
  no trust/compliance terms in the served HTML. The certifications below are taken from the
  company's own marketing site, which states them in server-rendered text.
url: https://trust.fastenhealth.com/
platform: Laika / Thoropass Trust Center
http_status: 200
certifications:
  - SOC 2
  - HIPAA
commitments:
  - {name: CARIN Alliance Code of Conduct, role: Signatory}
  - {name: CMS Interoperability Framework, role: Pledged}
agreements:
  - {name: Business Associate Agreement (BAA), availability: Customers on upgraded plans}
  - {name: Service Level Agreement (SLA), availability: Customers on upgraded plans}
claims_verbatim:
  - "SOC2 & HIPAA-compliant — Enterprise-grade security"
  - "SOC2 Certified"
  - "Protected Health Information"
  - "Carin Alliance Code of Conduct Signatory"
evidence:
  - source: https://www.fastenhealth.com/
    http_status: 200
    kind: marketing-site-server-rendered-text
    keywords: [SOC2 Certified, HIPAA-compliant, Protected Health Information, Carin Alliance Code of Conduct Signatory]
  - source: https://www.fastenhealth.com/images/logos/thoropass-soc2.png
    kind: auditor-badge
    note: Thoropass SOC 2 badge referenced from the homepage.
  - source: https://trust.fastenhealth.com/
    http_status: 200
    kind: trust-center
    note: >-
      JS-rendered Laika trust center. Reachable but machine-unreadable — the certification detail,
      report request flow and subprocessor list are not in the served HTML.
  - source: https://docs.connect.fastenhealth.com/support
    http_status: 200
    kind: docs
    keywords: [Service Level Agreements, Business Associate Agreements]
policies:
  terms_of_service: https://policy.fastenhealth.com/terms.html
  privacy_policy: https://policy.fastenhealth.com/connect/privacy_policy.html
  policy_repo: https://github.com/fastenhealth/policy
gaps:
  - No security.txt on any host (RFC 9116).
  - No published vulnerability disclosure policy or bug bounty program found.
  - >-
    The trust center is a client-rendered SPA, so no certification, subprocessor or report metadata
    is machine-readable; an agent or crawler evaluating Fasten's compliance posture sees nothing.