Eden Ai Trust Center

generated: '2026-09-06'
method: searched
probe: true
source: https://trust.edenai.co/
url: https://trust.edenai.co/
http_status: 200
platform: Bastion
description: >-
  Eden AI runs a public trust center at trust.edenai.co carrying 3 documents, 248 controls and a
  6-entry FAQ, grouped as Business Operations, Cloud Security, Human Resources and Data.
posture:
  zero_data_retention_by_default: true
  training_on_customer_data: false
  encryption_in_transit: TLS 1.2 minimum
  encryption_at_rest: AES-256 via AWS KMS
  hosting: AWS EU (Paris) region
  audit_logging: continuous monitoring with tamper-evident audit logging
  penetration_testing: independent third-party testers
  incident_response: documented process
certifications:
  - name: GDPR
    status: supported
    evidence: 'Listed under Compliance on https://trust.edenai.co/; DPA published at https://www.edenai.co/dpa (200)'
  - name: 'ISO/IEC 27001:2022'
    status: conflicting
    evidence: >-
      Listed under Compliance on https://trust.edenai.co/, and https://www.edenai.co/security states
      "ISO 27001 certified" — but the trust center's own overview says "GDPR, SOC 2, and ISO 27001
      audits are in progress" (read 2026-09-06).
  - name: SOC 2 Type 2
    status: conflicting
    evidence: >-
      https://trust.edenai.co/ labels the SOC 2 Type 2 report "(In progress)" while
      https://www.edenai.co/security markets "SOC 2 certified".
discrepancy:
  observed: '2026-09-06'
  detail: >-
    Eden AI's marketing security page asserts SOC 2 and ISO 27001 CERTIFICATION; its own trust
    center says both audits are IN PROGRESS. Recorded rather than resolved — a procurement reader
    needs to know the two first-party surfaces disagree. An earlier version of this artifact recorded
    the certifications flat, without the in-progress qualifier.
  sources:
    - {url: 'https://trust.edenai.co/', status: 200}
    - {url: 'https://www.edenai.co/security', status: 200}
documents:
  - {name: Data Processing Agreement, url: 'https://www.edenai.co/dpa', status: 200}
  - {name: Privacy Policy, url: 'https://www.edenai.co/privacy-policy', status: 200}
  - {name: Terms & Conditions, url: 'https://www.edenai.co/terms-conditions', status: 200}
evidence:
  - source: https://trust.edenai.co/
    keywords: [soc 2, iso 27001, gdpr, trust center, zero data retention, aes-256, aws kms, penetration testing]