Centrical Trust Center

generated: '2026-08-10'
method: searched
probe: true
source: https://centrical.com/enterprise-level-security/
note: >-
  Centrical serves no trust.centrical.com or security.centrical.com host (both NXDOMAIN) and no
  hosted trust-center product. What it does publish is a single public security and compliance page
  at the non-standard path /enterprise-level-security/ that names its certifications outright, plus
  dedicated GDPR and CCPA disclosure pages. The automated probe
  (0-working/probe-security-programs.py) missed it because it checks /trust, /security and
  /compliance — this was found by reading the 197-URL page sitemap. Certifications are named but the
  underlying reports are NOT published: the SOC 2 Type II report is available only on request to
  privacy@centrical.com.

url: https://centrical.com/enterprise-level-security/
hosted_trust_center: false
legal_entity: Biz-Effective Ltd.

certifications:
- id: iso-27001
  name: ISO/IEC 27001
  scope: Information Security Management
  evidence: >-
    "ISO certification means customers can be confident that Centrical protects Personally
    Identifiable Information in the cloud to the highest standards."
  report_published: false
- id: iso-27701
  name: ISO/IEC 27701
  scope: Privacy Information Management
  evidence: Listed as a certification badge on the enterprise security page.
  report_published: false
- id: soc2-type-ii
  name: SOC 2 Type II
  auditor: Ernst & Young
  evidence: >-
    "Centrical has been audited by Ernest Young and provided a report on its compliance with
    Service Organization Control (SOC) 2 type II."
  report_published: false
  report_access: On request to privacy@centrical.com
- id: csa-star
  name: Cloud Security Alliance STAR Registry
  evidence: >-
    "Centrical is on the Security Trust Assurance and Risk (STAR) registry of the Cloud Security
    Alliance (CSA)."
  report_published: false
- id: gdpr
  name: EU General Data Protection Regulation
  evidence: >-
    "With customers in almost every country in the world, Centrical adheres to the General Data
    Protection Regulation (GDPR)." Dedicated page at /gdpr-compliant/.
  url: https://centrical.com/gdpr-compliant/
- id: ccpa
  name: California Consumer Privacy Act
  evidence: Dedicated CCPA disclosure page.
  url: https://centrical.com/ccpa/

privacy_program:
  dpa: true
  sub_processor_list: true
  vendor_risk_management: true
  data_subject_request_process: true
  annual_privacy_training: true
  eu_data_residency: >-
    "Verified that all user data is stored and processes on EU hosted servers only" — stated as a
    GDPR compliance measure. Corroborated by the Europe region component group on
    centrical.statuspage.io.

contact:
  privacy: privacy@centrical.com

not_published:
- Vulnerability disclosure or responsible-disclosure policy
- Bug bounty program (no HackerOne / Bugcrowd / Intigriti presence found)
- /.well-known/security.txt (RFC 9116) — returns 404 on centrical.com
- Penetration test summary
- PCI DSS, HIPAA or FedRAMP authorization
- Uptime/SLA commitment

x-evidence:
- {url: 'https://centrical.com/enterprise-level-security/', status: 200, checked: '2026-08-10'}
- {url: 'https://centrical.com/gdpr-compliant/', status: 200, checked: '2026-08-09'}
- {url: 'https://centrical.com/ccpa/', status: 200, checked: '2026-08-09'}
- {url: 'https://centrical.com/.well-known/security.txt', status: 404, checked: '2026-08-10'}
- {url: 'https://trust.centrical.com/', status: 0, checked: '2026-08-10', note: NXDOMAIN}
- {url: 'https://security.centrical.com/', status: 0, checked: '2026-08-10', note: NXDOMAIN}