Botkeeper Trust Center

generated: '2026-08-08'
method: searched
source: https://trust.botkeeper.com/
name: Botkeeper Trust Center
trust_center:
  published: true
  url: https://trust.botkeeper.com/
  platform: first-party page on botkeeper.com infrastructure (not Vanta/Drata/SafeBase)
  linked_from:
    - https://www.botkeeper.com/ (footer, "Security Protocols")
    - https://www.botkeeper.com/legal

certifications:
  - name: SOC 2 Type 2
    status: maintained
    evidence: >-
      "Botkeeper Maintains SOC 2 Type 2 Accreditation" — annually renewed, with
      continuous control testing.
    url: https://trust.botkeeper.com/
    report_available: not stated on the public page
  # No ISO 27001, PCI DSS, HIPAA, FedRAMP, CSA STAR or GDPR certification is
  # claimed anywhere on the trust center. Absence recorded deliberately.

control_families_published:
  - name: App Security
    controls: [penetration testing, code review, secure development lifecycle]
  - name: Data Security
    controls: [encryption at rest, SSL/TLS in transit, daily backups]
  - name: Infrastructure Security
    controls: [cloud storage restrictions, SSO, automatic patching]
  - name: Network Security
    controls: [malware detection, access controls]
  - name: Organization Security
    controls: [incident response plan, disaster recovery, security awareness training]
  - name: Product Security
    controls: [multi-factor authentication, database monitoring, session locks]

practices:
  penetration_testing: annual
  data_residency: AWS data centers in the United States
  ip_ownership: Botkeeper states it owns its intellectual property

gaps:
  - No subprocessor list published
  - No downloadable report / document request flow (SOC 2 report availability not stated)
  - No DPA linked from the trust center or the legal page
  - No RFC 9116 security.txt pointing at the trust center or the VDP

related:
  vulnerability_disclosure: security/botkeeper-vulnerability-disclosure.yml
  privacy_policy: https://www.botkeeper.com/legal#privacy
  terms: https://www.botkeeper.com/legal

x-evidence:
  fetched: '2026-08-08'
  probes:
    - url: https://trust.botkeeper.com/
      status: 200
      content_type: text/html
    - url: https://www.botkeeper.com/legal
      status: 200
      content_type: text/html; charset=UTF-8